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This study aims to examine how being part of a WhatsApp community of doctoral researchers over a five-year period influences the author’s well-being, learning and professional development.

This study adopts a digital autoethnographic approach, using the author’s own contributions to a WhatsApp group of doctoral researchers as data.

For the researcher, WhatsApp plays a significant and positive role in fostering community. The group engenders a sense of connection in a “backstage” community, where feelings can be shared honestly and reassurance received, thus supporting well-being. In this community, it is easy to seek advice about research. It also provides a low-stakes environment in which to learn how to offer advice to others, the experience of doing so contributing to professional development as a doctoral supervisor.

The insights gained will be useful for doctoral researchers considering the potential value of peer support and also for those supporting and supervising them.

This paper provides a rare glimpse into a peer-led WhatsApp community of doctoral researchers. It adds to the literature that uses rhizome theory as a theoretical lens, showing how rhizomatic principles and ideas around assemblages can be helpful in analysing multiple aspects of WhatsApp groups and other similar online communities.

The learning outcomes are as follows: develop an understanding of challenges faced by organizations regarding strategic planning; examine the strategies formulated by organizations that can enable wider adoption of a service offering; analyse service quality gaps that will provide new insights; and evaluate the strategic choices that would impact the growth of the organization.

Peter Bushwash International (PBI) was an organization that managed 60 tennis centres in 25 countries. With a staff of 100 tennis coaches worldwide, over 3 million students participated in PBI’s tennis programs. Cesar Morales was appointed the Technical Director on a two-year contract for the PBI’s new tennis centre in Bangalore (India). Morales had to decide if a decentralized strategy (hub-and-spoke model) would create broader growth for the PBI tennis program instead of operating as a premium hub with fewer students.

The case was written for organizational strategy, marketing and service quality courses for undergraduate business students (BBA).

Teaching notes are available for educators only.

CSS 7: Management Science.

There appears to be a linear (although by no means perfect) relationship between the amount of time children spend with adults in sport settings and the harms experienced by so many young athletes. Children who are professional or national team athletes, and those in the pipeline towards professional and high performance sport, are likely to spend the greatest amounts of time with adults in those sport settings.

This chapter outlines how sport participation has become so work-like for so many children who demonstrate talent in a sport. This can reach a point where some young athletes under the age of 18, or even under the age of 16, spend more time with coaches and training for sport than they spend in school or with their parents. Critiques of the system of early talent identification/early specialisation/intensive training and competition for children are followed by a summary of the types of harms experienced by children in that system.

The specificity of sport and the autonomy of sport organisations protects those organisations from responsibility or blame for the harms experienced by children. This chapter concludes with a call to exempt children from the autonomy of sport organisations and to establish recognition of children as a protected class in sports.

As Millennials consist of most of the world’s population, there is a growing body of research understanding their consumption patterns in sport. We examined the relationship among Millennials’ various perceived values, their desire for conspicuous consumption, and their intention to purchase athleisure products.

We used a web-based survey through Amazon Mechanical Turk (n = 348) to test our research hypotheses and model.

Our findings revealed that perceived price, quality, and emotional value were positively associated with both the desire for conspicuous consumption and purchase intention towards athleisure products among Millennials. Perceived emotional and social value of athleisure-related products was positively associated with their purchasing intention via the desire for conspicuous consumption.

This is the first study examining the association among perceived value, conspicuous consumption tendencies, and purchase intention among Millennials. Our study suggests that Millennials have unique desires and preferences in what they wear in both sporting and casual settings, which in turn, contributes to their self-presentation strategies. These findings have implications for both sport scholars and professionals.

This paper aims to examine how introducing irrelevant information into a risk decision scenario leads to less skeptical internal auditor assessments.

This paper conducted an internet-based experiment with 157 internal auditors manipulating information relevance. The experiment controlled for individual differences in trait skepticism, perceived information relevance and Chief Information Officer (CIO) warmth.

Internal auditors exhibit decreased skepticism when irrelevant information contradicts preconceived stereotypes of management, consistent with the dilution effect. When the CIO is described as gregarious, counter to common stereotypes, internal auditors assess risk as less severe compared to when the CIO is described as introverted or when no personality information is provided.

This paper provides insight as to when internal auditor judgment may be compromised.

This paper aims to examine the dynamics between Hong Kong’s domestic sporting needs and its regional aspirations as a “hub” for sport and culture, which have created challenges and contradictions for the optimal provision of relevant infrastructure. These have become particularly evident during the COVID-19 pandemic, when local restrictions have undermined Hong Kong’s appeal as an event destination and hindered access and utilization of venues. In recent years, policies in this area have mainly focused on the development of a new sports park on the former airport runway in Kai Tak, which has acquired additional significance in the city’s quest for post-pandemic economic recovery. Simultaneously, any noncommercial land use in Hong Kong, one of the most densely populated cities in the world, faces intense scrutiny over a perceived scarcity of space.

By drawing upon concepts from urban studies and policy studies, the paper explores a presumed preference for commodified sporting landscapes and provides an interdisciplinary approach to enhance the author’s understanding of sport policy and infrastructure. This is achieved through direct comparisons of two case studies, and by building on and expanding a multidimensional evaluative framework of sustainability that can avoid economic reductionism.

This paper finds that Hong Kong’s sport policy framework exhibits unbalanced consideration when it comes to the planning and development of relevant infrastructure.

By acknowledging the interrelatedness and similarity between sports and culture, the paper may further test the adaptability of cultural policy concepts for the analysis of Hong Kong’s sports policy. As such, it aims to bring the usually separated study of cultural and sport policy within a comparable framework.

This paper contends that data generated by research on supervision are often taken as authentic data. Through an examination of studies that use audio/visual recordings to investigate supervision, the paper both promotes and problematises the recording of supervision meetings as a useful technique for doctoral supervision research. This paper aims to encourage a critical evaluation of methodological choices in research on supervision, and both promotes and problematises the practice of recording supervision meetings to enhance nuance in research on supervision practices.

This paper reviews how prior studies have adopted different research methods to construct the space of supervision, and how the chosen methods have been justified. The paper draws on data from an empirical study which included interviews with supervisors in China, based on recordings of their supervision meetings.

Presenting a single case with one participant to explore the recording and interview process in detail, this study demonstrates how hearing the supervision meeting can present a multi-faceted picture of supervision practice. This multi-faceted picture underpins the alternative understanding of authentic data that this study unpacks.

Drawing on the tradition of poststructuralist critiques of traditional research methodology, this study is presented as a methodological paper, with a core aim of interrogating and problematising methodological decisions taken in studies of doctoral supervision. This study reviews research methods that were used in prior studies on supervision, investigating how the chosen methods were justified and how these methods affect the resultant construction of supervision.

This paper aims to identify and report the differential effects of activity control and capability control on role stressors, which subsequently affect salespeople’s job satisfaction and sales performance.

Drawing on job demands-resources (JD-R) theory, the authors defined active control and customer demandingness as the job demands and capability control as the job resource, and designed their relationship with role stressors, which are indicated as role ambiguity, role conflict and role overload. The authors enrolled a sample of 223 industrial salespeople from pharmaceutical companies. After collecting the data, the authors used structural equation modeling using AMOS to test and estimate causal relationships along with a two-step approach to examine the interaction effect. The authors have also tested the simple slope of two-way interactions. All of the measured variables were identical to those used in previous studies.

The study findings indicate that behavior-based control can be counterproductive. Reducing activity control can decrease role stress, increase job satisfaction and improve job performance; increasing capability control, however, can reduce role stress and increase job satisfaction and performance. It is also important to acknowledge the external environment of the sales context in which behavior-based control is most effective: whereas high customer demandingness and capability control are related to reduced role stress, high customer demandingness and activity control are related to increased role stress.

Sales managers should recognize that different control management regimes reinforce or mitigate salespeople’s job stressors and outcomes under specific conditions (i.e. work environments marked by higher or lower customer demandingness).

Drawing on JD-R theory, the research shows that a behavior control (i.e. activity control and capability control) has differential, and even opposite, psychological consequences.

In 2020, former Major Junior hockey players filed a lawsuit against the Canadian Hockey League (CHL), its three regional affiliates and each of their teams. The statement of claim (Carcillo v. CHL, 2020) alleges rampant institutionalised and systemic abuse shaped by a toxic environment that enables abuse, discrimination and other harmful conduct to continue. In response, the CHL commissioned an independent review panel (Thériault et al., 2020) to investigate the abuse allegations. The panel concluded that the culture in the CHL has allowed abusive practices to become a cultural norm. The purpose of this chapter is to provide an understanding of player perceptions of hazing in the context of an environment that is typically understood as hypermasculine to the point of enabling abuse and the vitiation of consent. Drawing on a content analysis of affidavits from the Carcillo lawsuit as well as semi-structured qualitative interviews we conducted with former CHL players, we discuss the findings that suggest that CHL teams and leagues have often fostered a culture that can facilitate dangerous hazing practices for which consent is not always authentically obtained.

With social media use on the rise and little indication that sport team hazing ceremonies are declining, the amount and types of exposure and awareness of hazing and its potentially detrimental impacts are shifting for athletes, the public and school administrators alike. This chapter describes relationships between hazing in sport and social media use in university athletics. These two areas of research have been investigated separately but warrant a closer examination to understand how they are intertwined. In this analysis, we include findings from our larger national-scale sport hazing study that produced a second stream of data specific to social media use. Data are derived from interviews with university athletic directors, coaches and athletes to spotlight: (1) uses of social media in the context of athletics, (2) their understanding of social media's relationship to hazing and (3) experiences with social media and hazing education. We also present recommendations provided by the researchers, and athletes, coaches and athletic directors, for athletic administration use in developing educational and informational resources that address the interconnections between social media use and hazing. This chapter describes how athletic departments and coaches perceived and (dis)engaged from discussions around social media, the ways that university athletes and teams engaged in hazing practices, the diversified and multiple uses of social media on teams differing by gender, highlighting a (lack) of educational programming provided for athletes by their university athletic departments centred around social media use and sport hazing as both separate and interconnected topics.