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ONE CAN BE forgiven for worrying about the ‘Peter principle’ when taking up a post on the practising side of the profession after nine years teaching librarianship.

A total of 20 per cent of Australian universities are ranked in the top 500 exporters and since 1987 international student growth in Australia has exceeded 60 per cent each year. Few investigations have been directed to measuring the effectiveness of international advertising and promotional material. This article examines this aspect with a focus on content analysis of the international student study guides. The investigation used a qualitative research approach comprising a blend of the convergent interview technique and Delphi method. The outcomes were that there was a significant disparity between student perceived needs and those communicated by the universities printed material. Although the methodology was created to investigate the effectiveness of promotional publications in higher education, the methodology can be applied to other industries where there is a high interface between written advertising material and the recipient.

Argues that in order to sustain the long‐term profitability and growth of hotel organizations, yield management decisions must incorporate two critical constraints: the cost implications of the customer mix and guest ancillary spend. Proposes that customer profitability analysis (CPA), which reports revenues, costs and profit by customer group, will give management the ancillary spend and cost information that will enhance customer mix decisions over a long‐term horizon. Identifies that the key to CPA lies in the application of an appropriate method of allocating costs to customers and proposes that activity‐based costing is the optimal costing solution.

This study examines whether the source from which nonprofessional investors obtain corporate social responsibility (CSR) disclosure influences their investment-related judgments and decisions and whether that influence depends on the company's financial performance. In an experiment, we find an asymmetrical effect of information source that varies with financial performance. In particular, information source affects investors' management credibility judgments when the firm announces unfavorable earnings result but not when the announced result is favorable. The mediation analysis reveals that investors' management credibility judgments mediate the joint effect of information source and financial performance on investors' investment decisions. Our findings highlight that the effectiveness of CSR communication can be complicated and that investors are sensitive to other factors that exist in the communication setting, such as the context in which CSR is disclosed (contextual factor) and information source of CSR disclosures (attributional factor).

Advocates of minority groups often claim that the corporate management lays off minority workers first at the onset of recessions and hires them last once the recovery begins. Assertions of this sort are rooted in the belief that the labour market remains inherently discriminatory in spite of the U.S. Equal Employment Opportunity and Affirmative Action laws. Often times the popular media reinforces such assertions. An article in The Wall Street Journal claimed that during the U.S. recession of 1990–91 only blacks suffered a net employment loss (Sharpe, 1993), whereas another report by a Hispanic organisation contended that Hispanics were one of the few minority groups who did not recover from the last recession.

ONE area of business to which Work Study could profitably devote some attention is that of planned printing. Even in the second half of the twentieth‐century it is a subject of which many people seem quite unaware, although efficiency‐conscious companies could well find it to be a source of productivity and profit.

The purpose of this paper is to reveal main advantages of digital libraries in comparison with technology of common database for data-oriented fields of modern science. As an example, the subject domain “nanomaterials and nanotechnologies” with new features due to evolution of concepts and objects is presented.

An analysis of the information system ABCD as a basis for science-oriented digital library was fulfilled. Also, a survey of peculiarities of data in fast developing fields of science was prepared.

The results of this paper showed that functional capacities of ABCD satisfy requirements for complex collections and archives of scientific documents. Based on the ABCD tools and this concept, the digital library for storage and systematization of data and documents on nanomaterials and nanotechnologies for the power engineering was constructed. The library combines opportunities of bibliographic, full text and factual information systems.

This paper gives the foundation for creation of a library that combines services of bibliographic, full text and factual (numerical) information systems. Some analyses of ABCD tools were made before elsewhere, but they did not point on data peculiarities of complexly organized domains: semi-structured data, multitude formats (text, image and tables), interconnection of content with external sources located on other servers or in the Web.