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New resources and services are being added to the network daily. The number of prospective users of these resources is expanding rapidly, but problems arise when individuals attempt to identify, locate, and access networked information in today's dynamic environment. This paper describes Archie, an electronic indexing service for locating information that exists on the Internet. The author describes the Archie service in the context of the Resource Discovery Problem and discusses enhancements that are planned for Archie.

Identifies key activities that network users can perform in order to use the network effectively. Offers recommended reading, from beginner to expert user status. Explains some commonly used terms (e.g. Turbo Gopher with Veronica!). Lists useful Internet resources.

Recent growth of the Internet has greatly increased the amount of information that is accessible and the number of resources that are available to users. To exploit this growth, it must be possible for users to find the information and resources they need. Existing techniques for organizing systems have evolved from those used on centralized systems, but these techniques are inadequate for organizing information on a global scale. This article describes Prospero, a distributed file system based on the Virtual System Model. Prospero provides tools to help users organize Internet resources. These tools allow users to construct customized views of available resources, while taking advantage of the structure imposed by others. Prospero provides a framework that can tie together various indexing services producing the fabric on which resource discovery techniques can be applied.

Reports on a project to: first, provide an empirical analysis of textual information on the Internet; second, to test the suitability of cataloguing rules and record formats governing the creation of machine‐readable cataloguing records; and third, develop recommendations that would assist the efforts of standards bodies and others interested in systematically cataloguing or otherwise describing and providing access to electronic information objects available through remote network access. Provides summary tables regarding the growth of the Internet and its traffic, together with file types. Concludes: first, that machine readable cataloguing records should be created; second, the effectiveness of records created for providing description and access information should be monitored; and third, cataloguing rules and formats should be extended to include interactive network systems and services.

Organisations responsible for the maintenance of photographic archives are showing a developing interest in the creation of compact disc digital catalogues. These are perceived as a means of providing a ‘shop window’ to their collections, and a facility whereby their clients can order pictures directly without recourse to request mediation by a picture researcher or librarian. The Hulton Deutsch Collection's pioneering approach to this new dimension in picture library operation is described, with particular reference to those policies on indexing and interface design by which that approach was guided. Brief consideration is given to the extension of such desktop browsing facilities into the arena of high‐resolution electronic image delivery.

Considers how non‐Thais can negotiate successfully withe business and government executives in Thailand. Gives an overview of Thailand’s geography, climate, population, religion and business practice. Discusses important aspects of the social‐cultural environment that have a significant effect on the way Thai’s negotiate. Includes further tips regarding body language, entertainment protocol, how to dress, and favourite negotiating tactics by buyers and sellers. Provides conclusions and directions for further research.

The research reported in this paper is part of a general study of books which was begun in 1967 and which has been reported elsewhere, in two books and several papers. The present study is about the communications between people in the universities who are concerned with the use of books by under‐graduates; postgraduate students are excluded because they present different problems.

Presents the Internet paradox of an information surfeit causing intelligence impoverishment, “information pollution”. Reviews some methods and literature associated with information retrieval in an academic environment. Elucidates a “Virtual Reality” solution, based on expert software and fuzzy logic. Poses related questions, concerned with socio‐technical aspects.

From humble beginnings, Casella Wines has become Australia's greatest wine producer. The purpose of this paper is to describe how the company has become so successful.

The paper comprises many quotes from John Castella, Managing Director of Casella Wines, among others, and covers various areas of the business, for example, foundation building, core enhancement strategy, product/market strategy, hiring policy, and brand building.

For Casella, real success is measured in terms of how proud the family is to make a contribution to wine making and to Australia, as the country of adoption for its post‐war Italian immigrant founders more than five decades ago. Above all, the winery is much today as it was then – all about sustaining family relationships, sharing good wines with good friends, and passing on wine making skills to the next generation so they can, in due time, carry on the family tradition.

This paper would make a useful, research‐informed teaching case, highlighting the phenomenal growth of the yellowtail brand and the family business that developed it.

The need for effective directories of networked information resources becomes more critical as these resources—online library catalogs, file archives, online journal article repositories, and information servers—proliferate, and as demand grows for intelligent tools to navigate and use such information resources. The existing approaches are based primarily on print‐oriented directories, but print‐oriented directories will not scale to support the future services that will help network users navigate tens of thousands of resources. The paper first explores the “user” perspective in various usage scenarios for employing a database of descriptive information to navigate or access networked information resources. It then considers specific data elements that will be required in a description of these networked information resources. Classification of networked information resources will ultimately rely on large‐scale prototypes, coupled with a new generation of advanced information‐seeking tools, and within the reality of economics.