This paper has been timed to coincide with the 25th anniversary of the publication of In Search of Excellence. Observing this anniversary, the paper aims to offer a critical…
Abstract
Purpose
This paper has been timed to coincide with the 25th anniversary of the publication of In Search of Excellence. Observing this anniversary, the paper aims to offer a critical review of the works of Tom Peters – a man vaunted as the guru of management. Reviewers have observed that Tom Peters' narratives of business build and depend upon organizational stories to achieve their effects. Recognising that tales of the organization play an important role in sensemaking and sensegiving endeavours, this paper reviews Peters' organizational storytelling in the light of critical academic reflection in this arena.
Design/methodology/approach
The paper analyses the eight key works on management produced by Tom Peters between 1982 and 2003 from a storytelling perspective. Building upon Yiannis Gabriel's account of the essence of the poetic tale, the paper compiles a catalogue of Tom Peters' storywork.
Findings
On the strength of the cataloguing exercise, the paper charts a decline in this guru's storytelling; the predominance of certain story types; Peters' transmutation from narrator for, to hero of, the business world.
Originality/value
While acknowledging the need for further research and analysis, the paper suggests that the quantitative and qualitative changes evident in Peters' storywork catalogue suggest that this guru's connection to the world of business has become increasingly remote and unproductive. Accordingly, this review questions Peters' status as an organizational storyteller/organizational “sensegiver”, and so, questions his future prospects as a guru.
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Brit Ross Winthereik, Nis Johannsen and Dixi Louise Strand
Through an analysis of a demonstration video presenting a new national e‐health portal, this paper aims to explore the assumptions and limitations of the concept of “script” and…
Abstract
Purpose
Through an analysis of a demonstration video presenting a new national e‐health portal, this paper aims to explore the assumptions and limitations of the concept of “script” and suggests a different approach to analysing the moral order of technology design.
Design/methodology/approach
The paper reviews the work of authors who have written about scripts and scripting, and thereafter analyses a demonstration video with a particular user script. Based on the analysis of the video coupled with material from interviews, observation and analysis of other representations, the paper examines the transformative potential of the portal presentation for reconfiguring relationships between citizens, health care systems, and information and communication technology (ICT). The analysis is guided by Haraway's notion of diffraction.
Findings
The analysis demonstrates the particular way in which the user is scripted in an e‐health demo, as a manager of his own health and, consequently, as a good citizen. This is a kind of script that does not directly groom its user, as implied in the notion of script, but rather figures up a probable future user in order to create and manage strategic partnerships that may secure the future of the technology and organisation behind it.
Research limitations/implications
The paper extends the script metaphor beyond a limited designer‐technology‐user configuration and argues that scripts in the paraphernalia of technologies also can and should be “de‐scribed” in understanding the making of the technology and the distributed networks of actors involved.
Originality/value
The paper is a contribution to the discussion on inscriptions in technology and the politics of technology design. Its originality lies in the combined use of notions of script and making things public. Empirically it contributes to the discussion of transformed patient identities following in the wake of implementation and use of ICT in the health care sector.
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This paper explores the domain of the symbolic imaginary to comprehend the mechanisms and effects of neoliberal deregulation (anomie) and reckless capital accumulation within and…
Abstract
Purpose
This paper explores the domain of the symbolic imaginary to comprehend the mechanisms and effects of neoliberal deregulation (anomie) and reckless capital accumulation within and external to the US imperial core with special emphasis on the war on terror, the figure of the suicide bomber, and the internal manifestations of social liquidation in the appearance of the rampage shooter. The concept of the piacular developed by Durkheim is expanded to demonstrate the contrast between the “variable” or human forms of terror with “constant” or mechanized form of the piacular as it appears in the form of the unmanned aerial vehicle or drone. The apparently disconnected image of the drone flying around up there somewhere in the clouds is intimately connected with seemingly unrelated phenomenon of mass murdering martyrs and fanatics down here on the ground. Lastly, the prospects for an anti-drone movement are touched upon and suggested as a fulcrum point from which to “touch” the synthetic point where terror, rampage, and revenge unify.
Methodology/approach
Unique to this paper is the development of a dialectical, formal, conceptual “geometry” rooted in Durkheim’s classic analysis of suicide for disclosing the hidden analogs obtaining in the relationship between suicide bombings and rampage shootings and their conceptual fusion in the form of the unmanned aerial vehicle or drone.
Findings
Capitalism linked to global defense and security operations produces its own terrifying nemeses as both causes and effects. Rather than something that has to be defeated, terror is an enemy that cannot be defeated but neither can it prevail against an empire. Likewise, the rampage shooter is not merely an individual in need of psychiatric care but a product of domestic policies that sacrifice everything for security and war. These two figures are “mirror opposites” or speculative doubles of one another, which when we attempt to comprehend the image of the seemingly unrelated drone machine what were find is the unexpected synthesis of the twin logics of terror and rampage at work in the sky.
Social implications
If people hope to live in a society ruled democratically rather than imperial subjects they must know where to apply moral and political leverage. Suicidal bombers and lone shooters are definite problems, but focusing on the defects of individuals diverts the critical gaze from the larger problem of foreign policy, domestic austerity, and, perhaps, the war on the drone represents a unique opening within the aggregate system to push back against the abstract, imperial system of global and domestic hegemony.
Originality/value
This paper represents a new and unique synthesis of Durkheimian and interpretive sociologies with various strands of critical social theory providing new optics for the analysis of international terrorism, domestic mass murders, and the use of unmanned aerial vehicles in the wars on terror.
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Lord Woolton, the Minister of Food, stated in the House of Lords, on March 11th, that “to reduce the tonnage used for the transport of wheat” the Government had decided to…
Abstract
Lord Woolton, the Minister of Food, stated in the House of Lords, on March 11th, that “to reduce the tonnage used for the transport of wheat” the Government had decided to increase to 85 per cent. the ratio of flour from the wheat milled in this country; and that it will be illegal to sell, except under licence, any “white” bread from April 6th. In the discussion that followed, Lord Horder stated that he and his medical colleagues were satisfied that no other step concerning the nation's food was so calculated to raise the level of the nation's nutrition. He added that there was no evidence that 85 per cent. extraction flour is indigestible; and that where bread of any kind is permissible in diseases of the digestive system, it may be given with impunity. Moreover, Sir Ernest Graham Little, M.D., has rendered a great service to the public by his oft‐repeated and strong advocacy, in the House of Commons, of better bread than that which constitutes the “white loaf.” The unanimous verdict of those who are best qualified to express an opinion supports the conclusion that adequate nutrition is the prime requirement for the physical well‐being of mankind. Neglect this and all other hygienic props fail to support us. It is deplorable, therefore, that so little has been done hitherto in the sphere of national welfare to support the findings of science in favour of the more adequate loaf which has been so powerfully advocated for years. It is no exaggeration to state that the “white loaf” has been a real impediment to an improvement in the hygienic development of the growing child; as the “national loaf” (which will be superior to the “standard bread” of the last war) will not only reduce the tonnage for the transport of wheat, but will also greatly benefit the children, more especially those of the poorer section of the community with whom bread is the main food. Although from a standpoint of nutrition the “National” loaf falls short of the desirable “Wholemeal” loaf, it certainly represents a valuable step in the right direction. As the much impoverished wheat of the “white loaf” is a matter for considerable national concern, it is an anomaly that it should be permitted, seeing that similar impoverishments of natural foodstuffs have for long been punishable by law. For instance, prosecutions and fines for the watering of milk occupy pages of most issues of The British Food Journal. Why, then, should the serious reduction of the valuable mineral matter and vitamins of the wheat used for the wheaten loaf be suffered to continue? The general public do not readily accept guidance upon what they should eat, and it is unlikely that they will have displayed a concerted predilection for the “national loaf” by the time the war ends. But by then much will have been gained by the reduction of prejudice and the increased accommodation which even short phases of custom can confer. Therefore the war‐time expedient of a “national loaf” may very usefully contribute to the perpetuity of its advantages. If we are wise, propaganda to this end will be maintained meanwhile, and be made to develop in power and authority during the early clays of peace. If the Government and the Local Health Authorities are in default in impressing, and (if need be) imposing such a major interest to the nation, the passing of the “white loaf” will soon be followed by its return. Especially is it to be hoped that the Ministry of Health will then give greater support to the advocacy of a better loaf than hitherto. The British Food Journal has often given expression to the public need for an improved loaf, and if this is destined to become an accomplished fact it will partake of the nature of a crowning event to our modest efforts.
Scott Bradstreet and Brian H. Kleiner
In 1964, the Civil Rights Act began the transformation of the United States to a tolerant nation by prohibiting employment discrimination because of race, colour, sex, national…
Abstract
In 1964, the Civil Rights Act began the transformation of the United States to a tolerant nation by prohibiting employment discrimination because of race, colour, sex, national origin, or religion. Now, after thirty‐six years, what was once an inferno has now been subdued and significantly extinguished. We do find, however, that there are still lingering embers that must be continually monitored to be sure that our country does not sustain any future damage from the rekindling of discrimination.
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Peter A. Manning and Tatyana Poljeva
One of the most important transitions going on in the newly independent nations of the former Soviet Union involves training managers and their associates who are working to…
Abstract
One of the most important transitions going on in the newly independent nations of the former Soviet Union involves training managers and their associates who are working to establish a free market‐based economy within a pluralistic democratic setting. This article highlights the problems and prospects of this transformation, using the Baltic states as an example. Its purpose is twofold. It presents insight for those who want to understand the changes better. It supports the efforts of those who plan and implement managerial development programs in these settings.
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Margaret McAllister, Shirley Morrissey, Donna McAuliffe, Graham Davidson, Harry McConnell and Prasuna Reddy
It is now common place for mental health services to operate using multidisciplinary teams (MDTs) where several health professionals simultaneously maintain their disciplinary…
Abstract
Purpose
It is now common place for mental health services to operate using multidisciplinary teams (MDTs) where several health professionals simultaneously maintain their disciplinary distinctiveness and assume complementary professional roles. This requires awareness of other team members' disciplines and good team‐work skills. Yet in Australia, the preparation of health professionals continues to occur primarily in single‐discipline programs, where interaction with other disciplines often only occurs in an ad hoc, time‐limited way during clinical placement. This paper seeks to provide serious reflection on preparing students for the multidisciplinary practice within the mental health system.
Design/methodology/approach
The authors introduce a student placement preparation learning package that was developed and trialled with a range of health professional students at two Australian universities. Transformative learning principles underpinned the development of the education materials and related activities, which were designed to sensitise students to the potential problems that arise within MDTs and to equip them with communication strategies for use in their university placement experiences, as well as in their future professional practice.
Findings
The very large majority of student placement preparation workshop participants rated the workshop activities as extremely helpful. After participating in the activities, the very large majority of participants strongly endorsed the workshop learning objectives of understanding the different roles of MDTs members, skills required for working in MDTs, principles of collaborative team‐work and respectful, positive attitudes to MDTs members.
Originality/value
The transformative learning approaches to education of health professionals which are described in this paper help students to examine ways to think more critically and constructively about MDTs.
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WE seem to be immediately facing a drive for much more technical education and for many more technical colleges and schools to produce it. In the condition of the world today this…
Abstract
WE seem to be immediately facing a drive for much more technical education and for many more technical colleges and schools to produce it. In the condition of the world today this is an inevitable, an indispensable, process. The reasons are loudly proclaimed and patent to every librarian, and the library must come strongly, as it always has, into the picture but perhaps now more universally and with greater intensity. Dr. Chandler, who is proceeding at a rare pace to specialize his departments, has created a new local council to unify the information work that has already been done at Liverpool. Every technical book costing over five shillings is bought, and the usual collections of periodicals and other material of technical and industrial interest are being increased and a bulletin of additions is being issued soon after the end of each month. The Technical library is one that combines lending and reference activities, telephone and postal services; in fact all the orthodox activities that have been standard in the larger towns since Glasgow began them in 1916, and possibly new and extended ones. The William Brown Library which was destroyed in Air Raids is being reconstructed and the enlarged Technical Library will be developed in it. This is one city only; every large city reports some increase in the services rendered, for example the Telex service is now available at Manchester. It is essential that public libraries everywhere realize the part they may play; if they do not, the suggestion made recently that the lending of technical books should become an activity of the Technical Colleges may become a reality.
Japan's tourism boom.