Zubeida Rossenkhan, Wee Chan Au and Pervaiz Khalid Ahmed
This study aims to contribute to subjective career success (SCS) literature using sequential mediation modeling to interrogate the inter-relationships between dimensions of SCS…
Abstract
Purpose
This study aims to contribute to subjective career success (SCS) literature using sequential mediation modeling to interrogate the inter-relationships between dimensions of SCS, including interpersonal success, financial success, job success and hierarchical success. In doing so, the research provides a nuanced understanding of career behavior among young adults using the perspective of a non-western developing context.
Design/methodology/approach
The study is operationalized using 342 survey questionnaires from Malaysian young working adults (18-34 years). Partial least square structural equation modeling is used as the main analytic tool.
Findings
The results of the study revealed that dimensions of SCS were related in a sequential mediating manner. Specifically, an individual’s interpersonal success is the foundation for one to accomplish job tasks (job success), which then leads to increased prospects for promotion (hierarchical success) and subsequently financial success.
Practical implications
These findings highlight the importance of interpersonal success as a foundation of career success and provide evidence for the study recommendation to support young working adults in building interpersonal relationships, which will help realize other forms of career success. However, the establishment of a sequential mediation pathway suggests that developing relationships alone are not sufficient. Study roles and tasks must also be designed to align with individuals’ personal goals for advancement and success.
Originality/value
The research contributes to knowledge on understanding career behavior specifically relating to the dynamics and complexities of SCS. The study sheds light on the potential limitation of operationalizing SCS as a multi-dimensional aggregate construct and provides empirical support for the proposed sequential mediation model of SCS.
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Simran Kaur, Yit Sean Chong, Pervaiz Khalid Ahmed and Md Yunus Ali
This research investigates how religion uniquely influences consumer behaviour by exploring the dynamics when a brand transgression violates a religious norm. Specifically, the…
Abstract
Purpose
This research investigates how religion uniquely influences consumer behaviour by exploring the dynamics when a brand transgression violates a religious norm. Specifically, the study focusses on the Halal consumption context, where brand transgression involves a breach of trust in Halal-certified brands. We draw upon assimilation contrast effects theory and institutional theory to examine customer responses following a religion-related transgression and identify effective recovery strategies in this unique context.
Design/methodology/approach
We employed three scenario-based experiments to examine Muslim consumers’ responses following a transgression involving a Halal-certified brand. Study 1 examines the impact of a religion-related brand transgression on brand trust and behavioural intentions (relative to general brand transgression). In Study 2 and Study 3, we draw on institutional theory to highlight institutional actors’ role in influencing consumer behaviour in religion-related transgression.
Findings
Study 1 revealed that trust and behavioural intentions were significantly lower following a religion-related brand transgression compared to a general brand transgression. Further insights from Studies 2 and 3 highlighted the role of institutions in improving consumer trust and behavioural intentions after a religion-related brand transgression.
Originality/value
This research examines brand transgressions within sacred consumption, emphasising the unique triadic relationship involving consumers, brands and “The Sacred.” Unlike previous studies that predominantly address competency-based violations, this study extends beyond the conventional dyadic consumer-brand perspective to understand how brands can recover when a sacred relationship is breached. By bridging sacred consumption and institutional theory, this study offers novel insights, highlighting the importance of engaging religious gatekeepers in brand recovery efforts to restore trust and legitimacy.
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Zubeida Rossenkhan, Wee Chan Au and Pervaiz Khalid Ahmed
The study aims to explore the career experiences of Malay Muslim women (MMW) managers in Malaysia. By applying an intersectionality lens to the role congruity theory of prejudice…
Abstract
Purpose
The study aims to explore the career experiences of Malay Muslim women (MMW) managers in Malaysia. By applying an intersectionality lens to the role congruity theory of prejudice, we seek to uncover how the interaction of multiple identities influences the career experiences of MMW.
Design/methodology/approach
In-depth interviews were conducted with 22 MMW in managerial positions probing their career experiences and progress.
Findings
Our findings demonstrate how role incongruities are experienced from multiple intersecting identities, namely ethnicity (Malay), religion (Muslim), gender (woman) and work (manager), which results in unique experiences of prejudice. Most importantly, analysis of the interview transcripts revealed that MMW experience prejudice differently in Malay majority (in-group) and non-Malay majority (out-group) work contexts. Thus, our findings are presented based on these two work contexts. In sum, these findings shed light on the prevailing career blocks of women in management in a developing context.
Practical implications
Our work has theoretical and practical implications for scholars and practitioners on diversity management in understanding the myriads of challenges women experience in their careers. The paper provides a complex account of how intersecting identities, workplace contexts and macro contexts significantly contribute to a unique experience of prejudice hindering women’s progress.
Originality/value
Our findings evidence the value of intersectionality and contextual considerations when understanding the nature of role incongruities and prejudice as a socially constructed process. We also illustrate the value of considering workplace contexts to provide a more fine-grained understanding of Muslim women’s career experiences.
Wee Chan Au and Pervaiz Khalid Ahmed
The purpose of this paper is to examine the effect of superior support, in the presence of a range of work role stressors, on both conflict and enrichment aspects of work-life…
Abstract
Purpose
The purpose of this paper is to examine the effect of superior support, in the presence of a range of work role stressors, on both conflict and enrichment aspects of work-life interface simultaneously. The paper frames the research narrative of superior support by contextualizing it within superior’s dichotomous and opposing roles of organizational performance driver and support provider.
Design/methodology/approach
Survey data was collected from Malaysian work adults. Drawing on a sample of 1,051 cases, structural equation modeling technique is used to examine the effect of superior support, with the presence of work role stressors, on individuals’ work-life experience. Three alternate models are compared: superior support as moderator of stressors-strain relationship; both superior support and work stressors as direct antecedents of work-life experience; and superior support as indirect antecedent (mediated by work role stressors) of work-life experience.
Findings
Findings evidence the favorable model of superior support as indirect antecedent (mediated by work role stressors) of work-life experience. In addition, superior support has significant impact on work role ambiguity and work-life enrichment, however, its effect on work role conflict, work role overload and work-life conflict is not significant. Findings of the study also demonstrate the distinct effect of work role stressors on work-life experience in terms of direction and strength of impact.
Practical implications
While superior support promotes greater work-life enrichment, its effect on work-life conflict is limited. Therefore, instead of superior support, employers have to identify alternate resources to assist employees to deal with conflict and interference of work-life interface. Distinctiveness of various work role stressors and interaction between these work role stressors offer practical implications to employer that all stressors at workplace should not be treated as identical and common to each other. Distinct effort should be taken to address different forms of work role stressors so that work-life conflict (resource depletion) can be minimized while work-life enrichment (resource gaining) can be enhanced.
Originality/value
The research investigates superior support in relation to work stressor and work-life experience by scrutinizing the role of supervisors from the vantage point of supervisors as performance drivers as well as support providers. This provides a balanced narrative as compared to previous research focussing solely on either the support perspective or the employee effort extraction perspective. In its execution, the research incorporates enrichment aspect of work-life experience, in addition to the conflict and negative effect. Drawing on the Conservation of Resources Theory, the study teases out important implication for employers and researchers to show that superior support and work role stressors come together to shape individuals’ work-life experience by depleting resources (work-life conflict) and gaining resources (work-life enrichment) simultaneously, as well as drawing out the dilemma of supervisors as performance drivers and support providers at the same time.
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Joe F. Hair, Jun-Hwa Cheah, Christian M. Ringle, Marko Sarstedt and Hiram Ting
The question of civilian supremacy over managing state affairs has been revisiting Pakistan time and again; the case is the same these days. Assuming its strategic location at the…
Abstract
The question of civilian supremacy over managing state affairs has been revisiting Pakistan time and again; the case is the same these days. Assuming its strategic location at the crossroads of Middle East-Central South Asia, the country has a lot of potential not only to prosper and progress, but it can play a pivotal role in restoring peace and stability in the region.
Pakistan's civilian leadership has mostly supported the concept of peaceful coexistence with all neighboring countries, but the theory of animosity propagated by Pakistan's army with its neighbor, especially India, has kept the world's sixth most populous nation in a state of war ever since its inception. This chapter discuses the perpetual conflict between the civil-military approaches and how it is effecting regional peace.
Pakistan's present war against extremists has many folds and sheds. The country's initial participation in the Afghan War in 1979 later gave birth to different extremist trends in…
Abstract
Pakistan's present war against extremists has many folds and sheds. The country's initial participation in the Afghan War in 1979 later gave birth to different extremist trends in the country. State patronage of the extremist Wahabi Islamists during the Afghan jihad opened another conflict in Pakistan, and things became more complicated. The combination of external and internal factors gave birth to the worst kind of conflict, which now has not only become dangerous for the country's own existence but also a major threat for global peace. The Afghan jihad initially started as a war against Soviet occupation and later became the hub of global jihad-war against infidels.
This chapter analyzes how external factors promoted internal contradictions in Pakistan due to which the country became not only an exporter of jihadis for the world but also the worst kind of sectarian conflicts, including. Shia–Sunni, Deobandi–Wahabi clashes, entered into in the past two decades. Such a strong link exists with Pakistan's official support to global jihad. Draft sectarian groups now head to head with their opponents have killed thousands of members of rival sectors, have strong support from external sympathizers, and have spread in the country. The well planned terrorist activities of these groups reflect the fact that support to these groups in the past is now leading to a severe crisis in Pakistan. The nexuses of these indigenous extremists like Lashkar-e-Jhangvi, Lashkar-e-Taiba, Tehrik-e-Taliban Pakistan, and Hizb-ul-Mujahideen with external terrorist organizations like Al-Qaeda, the Taliban, and Islamic Movement of Uzbekistan of Tahir Yuldasher Chechen Guerilla War has led to several bloody clashes in the country and outside.
Muhammad Ali Raza, Muhammad Imran, Uzma Pervaiz and Muhammad Jamil Khan
Leadership’s dark side has been on the rise, negatively affecting organizations. The phenomenon, however, is not as simple as it seems. Based on social exchange and conservation…
Abstract
Purpose
Leadership’s dark side has been on the rise, negatively affecting organizations. The phenomenon, however, is not as simple as it seems. Based on social exchange and conservation of resource theories, current research aims to explore the impact of psychological entitlement on despotic leadership, ultimately leading to instigated workplace incivility. Moreover, emotional exhaustion was tested as a mediator and Islamic work ethics as a moderator.
Design/methodology/approach
This study aims to examine the effect of dark side of leadership and for this, the survey approach was used to collect data from 402 bankers from Pakistan’s twin cities (Islamabad and Rawalpindi).
Findings
The results showed that psychological entitlement leads to despotism and despotic leaders become a reason for instigated workplace incivility. Results also showed that emotional exhaustion mediated, and Islamic work ethics moderated the relationship.
Practical implications
Bankers have a demanding job which is further exacerbated by despotic leaders feeling psychologically entitled and instigating employees toward uncivil behaviors as they experience emotional exhaustion. Despotic leaders need to be dealt with to reduce instigated incivility and Islamic work ethics can also aid in improving employee behavior.
Originality/value
Literature available on both antecedents and effects of the leadership’s dark side is limited, and this study strives to contribute by extending the literature available on psychological entitlement, despotic leadership and instigated workplace incivility relationships.
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The purpose of this study is to predict the antecedents of consumers' purchase intention of energy-efficient home appliances. This study incorporated two additional constructs…
Abstract
Purpose
The purpose of this study is to predict the antecedents of consumers' purchase intention of energy-efficient home appliances. This study incorporated two additional constructs (knowledge of eco-labels and knowledge of eco-labels) in the model of the theory of planned behavior. Consumers' enhanced trust for energy-efficient products is crucial to purchase intention. The second construct is consumers' knowledge of eco-labels. Knowledge of eco-labels would help to assess consumers' tendency toward environmental problems and intention to purchase energy-efficient home appliances.
Design/methodology/approach
This study used a quantitative approach using a survey (questionnaire) method to collect data of respondents. Non-probability quota based on age and convenience sampling techniques were employed to select the participants of this study.
Findings
The findings of the study revealed that consumer knowledge of eco-labels, green trust, subjective norm, attitude and perceived behavioral control have positive influence on purchase intention of energy-efficient home appliances.
Originality/value
Eco-labels are served as a marketing tool to distinguish producer's products from others. Prior studies have only focused on consumers' general knowledge. This study helps marketers to understand and design strategies to generate more value for green consumers. This study also contributes to the literature on green marketing by employing the theory of planned behavior.