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This study aims to explore whether hierarchical position and organizational size affect perceptions of a learning organization (LO) during reform implementation.

An electronic survey was distributed in four Norwegian police districts at an early stage of reform implementation. One of the objectives of the reform was to develop the police toward being more knowledge-based, and there had been specific calls for the police to become a LO. The 753 respondents were top managers, middle managers and employees.

Respondents rated their organizations lower than benchmark scores on supportive learning environment, learning processes and practices and leadership that reinforces learning. The perceptions diverged across hierarchical levels: middle managers and top managers gave higher scores to the organization as a learning one than employees did. Respondents from large police districts gave higher scores to their organizational units as LOs than respondents from small police districts.

The study captures perceptions of characteristics of a LO at one point in reform implementation, and further studies are needed to fully understand explanations of diverging views within an organization as to whether it can be characterized as a LO.

Actual differences in local learning practices or different assessments of learning practices within the organization should be considered when developing LOs.

The study contributes to our knowledge of LOs by showing diverging views within the same organization in a context of reform implementation.

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

This briefing is prepared by an independent writer who adds his/her own impartial comments and places the articles in context.

One of the more light-hearted interpretations of how to define organizational culture is to simply say. “It’s the way we do things around here”. This is illuminating and frustrating in equal measure, as while it does contain a kernel of truth - understanding how and why people take the positions and actions they do is central to the question of culture – it is also rather glib and is simply true of everywhere you might ask that question. It also points to a certain wariness and even defiance on behalf of the people answering the question in such a way, as if to challenge the newcomer into accepting how their world operates, and that it is never going to change.

This paper provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.