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Much like the raw painting of Dorian Gray, this investigation will attempt to glimpse beyond the surface façade of the characters portrayed in ShowTime’s Penny Dreadful. Examining the recurring relationship structures within the series, this chapter will dissect ideas of obsession, passion, and justice. What can the relationship dynamics reveal about notions of a monstrous nature? Like the brush strokes of Dorian’s portrait, each layer of analysis will reveal a broader picture of the term monster, being that which is not only applicable to a few individuals, or one particular sex, but a reflection of society. Why are modern day audiences captivated by such character portrayals, and much like the portrait of Dorian Grey, what disturbing truth lurks behind our civilized exterior?

The green management literature repeatedly argues that in order to behave in a sustainable manner, organizational actions will need to go beyond technical fixes and embrace new environmentally responsible values, beliefs and behaviors. In this context, developing sustainability is frequently viewed as largely dependent on the extent of green culture change in organizations. However, empirical evidence for such a change in culture is not apparent, although much anecdotal support has been cited. Seeks to address some of the shortcomings in extant literature and supplies contemporary evidence of managers’ perceptions of the extent to which the green culture change is occurring and of factors acting as barriers or facilitators to such change. Begins with a review of the literature pertaining to organizational culture and greening. Following this, details the research design and methodology. Thereafter, lays out the findings of the interviews in detail. Finally, discusses these findings and suggests a number of implications, conclusions and directions for further research.

More hotels are beginning to embrace green practices given increasing awareness of sustainable development. The purpose of this study is to examine factors contributing to hotels’ participation in TripAdvisor’s GreenLeaders program.

Based on a sample of 48,064 hotels from 328 destinations in 29 countries, the authors leverage a multi-level logit model to examine antecedents of GreenLeaders participation. A multi-level ordered logit model is then estimated to uncover factors influencing the ranking of this participation.

Empirical results indicate that hotels with a larger size, a higher class, a better online reputation, greater reliance on business travelers, fewer neighboring hotels and a more long-term-oriented culture are more apt to join the program. Online reputation factors, hotel size and the number of neighboring hotels explain GreenLeaders hotels’ rankings. A series of robustness checks reinforces the results.

The results shed light on green program design and promotion. These findings can help hotel practitioners identify ideal target markets and better use their organizational resources to establish green programs. Several strategies can be implemented to promote hotels’ commitment to sustainability and to encourage guests’ awareness of and involvement in green practices.

This study enriches knowledge of sustainable hospitality and tourism. The findings of this study also address corporate social responsibility by analyzing factors that can promote and inhibit GreenLeaders program participation. Further, as a complement to hotel- and location-specific factors, the authors scrutinize the effects of cultural features in shaping green strategies.

There has been a tendency in sustainability science to be passive. The purpose of this paper is to introduce an alternative positive framework for a more active and direct approach to sustainable design and assessment that de-couples environmental impacts and economic growth.

This paper deconstructs some systemic gaps that are critical to sustainability in built environment management processes and tools, and reframes negative “sustainable” decision making and assessment frameworks into their positive counterparts. In particular, it addresses the omission of ecology, design and ethics in development assessment.

Development can be designed to provide ecological gains and surplus “eco-services,” but assessment tools and processes favor business-as-usual. Despite the tenacity of the dominant paradigm (DP) in sustainable development institutionalized by the Brundtland Report over 25 years ago, these omissions are easily corrected.

The limitation is that the author was unable to find exceptions to the omissions cited here in the extensive literature on urban planning and building assessment tools. However, exceptions prove the rule. The implication is that it is not too late for eco-positive retrofitting of cities to increase natural and social capital. The solutions are just as applicable in places like China and India as the USA, as they pay for themselves.

Positive development (PD) is a fundamental paradigm shift that reverses the negative models, methods and metrics of the DP of sustainable development. This paper provides an example of how existing “negative” concepts and practices can be converted into positive ones through a PD prism. Through a new form of bio-physical design, development can be a sustainability solution.

The purpose of this paper is to describe a novel approach to leadership development for UK healthcare workers, while contributing to health service improvement in a developing country.

A quality improvement faculty are used to teach and mentor National Health Service (NHS) International Development Clinical Fellows in quality improvement (QI) methods. Using accepted QI methods, sensitive and practical improvement projects are selected in partnership with local people in Cambodia in order to start achieving United Nations Millennium Development Goals related to child and maternal health. Simultaneously, NHS International Fellows gain an unparalleled opportunity to develop their leadership skills, which should benefit the NHS on their return to the UK.

Healthcare quality improvement methods, developed in First World countries, are transferable to the developing world and also function as a vehicle for developing leadership skills in experienced healthcare workers.

This leadership development programme fits with the stated aims of the Global Health Partnerships report, which encourages the NHS to play a global role in healthcare development in the developing world. Other First World healthcare systems could adopt this leadership development method to both improve the leadership capability of their own staff while also making a significant contribution to less well‐developed healthcare systems.

The combination of leadership development through quality improvement is novel – promising to benefit both providers and recipients.

The internet is rapidly becoming the main channel for seeking and booking travel services. The consequent human–interface interactions are now the focal point of many studies being conducted by both scholars and practitioners. The development of websites involves many design choices, such as background, colors, fonts, and different ways of presenting information. The study here argues that these seemingly “trivial” design choices may have nontrivial effects on customers’ behavior. The study presents three empirical examples supporting this idea. The first example refers to the presentation of hotels as items on a list on websites, which creates a “mere position” effect. The second example shows that different partitioning of an attribute’s values can impact their relative importance. The third example shows that background features (color, picture) may result in priming effects. In all cases, the seemingly trivial changes in design directly alter customers’ choices although, rationally, they should have no impact at all.

This paper seeks to review current research on assistive consumer technologies (ACT 1.0) and to discuss a series of research challenges that need to be addressed before the field can move towards tools that are more effective and more readily adopted by consumers (ACT 2.0).

This is a conceptual paper. The perspective, commensurate with the current research and areas of expertise, is that of consumer researchers.

The paper argues that, while substantial advances have been made in the technical design of ACTs – and the algorithms that power recommendation systems, there are substantial barriers to wide‐scale consumer adoption of such tools that need to be addressed. In particular, future ACT designs will need to better integrate current research in human judgment and decision making to improve the ease with which such tools can be used.

From the perspective of consumer researchers, the paper highlights a set of key areas of enquiry that have the potential to substantially advance assistive consumer technology research.

BEFORE MISUNDERSTANDING OCCUR I should explain at once that this essay has nothing whatsoever to do with the latest esoteric theories of library management. It concerns the rather more gentle art, or science, of collecting picture postcards of libraries. An innocuous pastime, you will agree, and one which may be indulged in without fuss or bother or, indeed, any great expenditure of time, energy, or money. It all started when I received cards from two ex‐students, one from Port Elizabeth, the other from New Hampshire. Admittedly the first featured the Mayor's Garden, ‘flanked by old buildings and modern structures,…a quiet refuge in this busy port and industrial city’. But there, large as life and twice as ugly, behind a monument of the old Queen, stands the Public Library, built in that curious mishmash style typical of the last years of Victoria's reign. The second was of the tower of The Baker Memorial Library, Dartmouth College, Hanover, N.H., a 1928 building but in a style strongly reminiscent of a James Gibbs eighteenth‐century church. For someone who has always suffered from an over‐developed magpie instinct it was enough, and this highly specialized branch of deltiology took its place in the long line stretching back through books, old comics, postage stamps, matchbox labels to the very beginnings of car numbers.