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The current study immerses itself in the realm of diversification prospects within a select group of preeminent global stock exchanges. Specifically, the study casts its discerning gaze upon the financial hubs of the United States, Hong Kong, Germany, France, Amsterdam and India. In this expansive vista of international financial markets, the present analytical study aims to unravel the multifaceted opportunities that lie therein for astute portfolio management and strategic investment decisions.

The study encompasses daily time series data spanning from 2019 to 2022. To assess the interconnectedness among these stock indices, advanced statistical techniques, including Johansen cointegration methods and vector autoregressive (VAR) models, have been applied.

The research outcomes reveal both unidirectional and bidirectional relationships between the Indian, Hong Kong and US stock exchanges, encompassing both short-term and long-term time frames. Interestingly, the empirical findings indicate the presence of diversification opportunities between the Indian stock exchange and the stock exchanges of Germany, France and Amsterdam.

These insights hold significant value for both Indian and international investors, including foreign institutional investors (FIIs), domestic institutional investors (DIIs) and retail investors, as they can utilize this knowledge to construct more effective and diversified investment portfolios by understanding the intricate interconnections between these prominent global stock exchanges.

This research undertaking aspires to bring coherence to a landscape rife with divergent interpretations and methodological divergences. We are poised to offer a comprehensive analysis, a beacon of clarity amidst the murkiness, to shed light on the intricate web of interconnections that underpin the world's stock exchanges. In so doing, we seek to contribute a seminal piece of scholarship that transcends the existing ambiguities and thus empowers the field with a deeper understanding of the multifaceted dynamics governing international stock markets.

This study aims to comprehensively inspect the impact of blockchain technology in the context of globalization, focusing on the most influential research works, scientific production by countries, commonly used keywords, trending topics and the conceptual and intellectual structure of this field.

A bibliometric analysis was conducted in R Studio, involving the review and scrutiny of 194 research papers indexed in the Scopus database. This analytical approach allowed for a systematic examination of the literature and the identification of key patterns and trends in blockchain and globalization research.

The analysis revealed the most influential research contributions, highlighted countries with significant scientific production, identified frequently used keywords and unveiled emerging trends and areas of focus in the field of blockchain and digitization. Additionally, the study explores prospective research directions.

This research provides insights into the current state of blockchain and globalization research, offering valuable information for scholars, policymakers and industry professionals. The recognized themes provide a systematic structure for upcoming inquiries, directing studies toward vital domains like supply chain management and sustainable development. Moreover, the analysis emphasizes the significance of interdisciplinary collaboration and provides practical insights, enabling businesses and policymakers to enhance transparency, counteract fraud and adjust to the digital era for societal and economic advancement.

The study contributes to the prevailing literature by steering a comprehensive analysis of the interplay between blockchain technology and globalization, shedding light on influential works and emerging trends. It adds value by providing a structured overview of the field's intellectual landscape.

The present study apotheosises on the relationship between blockchain and fintech and its impact on the financial services sector. It then gauges into the various aspects that have been included in the published literature by the authors all across the world.

Post-pandemic, technology has led to tremendous opportunities in the financial sector, and the customers have started assessing financial services in online mode, thus enabling companies to innovate their business strategies. The present chapter aims to explore the areas where blockchain is benefitting the financial sector.

The objectives of this study were achieved through systematic review of literature performed with the help of bibliographic analysis. Further, a PRISMA model was developed, and the networks were derived with the help of Scopus analyser software and VOSviewer Version 1.6.15.

It is observed that since the introduction of the term and development of the first blockchain, a lot of work has been performed in the said domain, but it is still at a nascent stage. It is thus discovered that the string specific research documents got published in Scopus database from 2016 onwards, and a considerable amount is being performed by authors from China, the United States and India.

The present chapter exhibits the various dimensions in which a lot has to be yet explored and needs to devise innovative and full proof strategies which will enable to overcome the challenges, thus strengthening the position and working of the companies in Industry 5.0.

The purpose of this review paper is to define the dominating factors (such as fiber, yarn, fabric structure, sewing thread, sewing needle and machine parameters) that affect the seam damages and causing defects. It also describes the various explanations of sewing defects in garment production and critically analyzes them for optimum selection of parameters and speeds for minimizing such faults. Hence, the knowledge of various factors which affect the sewing damages/defects will be helpful for garment manufacturers/researchers to know influence of the parameters and control the quality of producing seam.

This section is not applicable for a review paper.

Sewing damages such as needle cut and other sewing damages/defects are studied mostly in woven fabric. There are very few studies conducted on knitted fabric sewing damages/defects. The sewing damage problems do not have single solution that is capable of removing these damages in fabric. All the determined and affecting parameters related to fiber, yarn, fabric construction, sewing thread and sewing machine must be examined to design appropriate remedial measurement related to machine design, fabric parameters and sewing thread. This could help in minimizing or eliminating the needle cut and other sewing damage problems.

It is an original review work and is helpful for garment manufacturers/researchers to reduce the defects and be able to produce good quality seam.

After completion of the case study, the students would be able to comprehend the crisis at hand for Milkbasket, why did it resist Reliance’s takeover in the first place, then to evaluate the pros-cons and future prospects for the organization post-acquisition; to evaluate from an ethical standpoint the process of mergers and acquisitions using ethical frameworks to understand how, when, to whom and through what processes do mergers and acquisitions qualify the test of being ethical; and to analyse different hostile takeovers, especially through tender offers, proxy contests and toehold bidding strategy in this case.

Founded in 2015, Milkbasket was a micro-delivery start-up based in Gurugram (near New Delhi), India. Milkbasket would let its subscribers order till midnight and deliver groceries, milk and other everyday essentials to its subscribers before 7 a.m. next day. It had burnt a lot of cash and was facing difficulty in getting investors; as such they were engaged in discussions with many companies. Two of them – Reliance Retail Venture Limited and BigBasket – were not accepting the proposed valuation, but Milkbasket got term sheets from other two companies.

This case study can be used for graduate courses on strategic management, business ethics and corporate governance. This case study can also be used in corporate finance course to highlight the importance of making ethical/responsible judgements to protect stakeholder interests.

Teaching notes are available for educators only.

CSS 3: Entrepreneurship.

The purpose of this paper is to evaluate the impact of extended waiting time on patients’ perceptions of provider communication skills and in-clinic satisfaction, in three major cities in India.

In total, 625 patients were interviewed. The multivariate general linear model was used to determine the causality and relationship between the independent and the dependent variable. A moderation analysis was also conducted to assess waiting time role as a potential moderator in doctor-patient communication.

Results show that patients with higher waiting time were less satisfied with health care quality. Male patients and patients of male providers were more affected by extended waiting time than female patients and patients of female providers. The advanced regression analysis, however, suggests weak support for waiting time and its effect on overall satisfaction with clinic quality. Waiting time did not moderate the relationship between satisfaction with dominant communication style, and overall satisfaction at the outpatient clinic.

A cross-sectional study does not easily lend itself to explaining causality with certainty. Thus, sophisticated techniques, such as structural equation modelling may also be utilized to assess the influence of extended waiting time on satisfaction with healthcare at outpatient clinics.

Findings are relevant for providers as the onus is on them to ensure patient satisfaction. They should initiate a workable waiting time assessment model at the operational level.

There has been a relatively lesser focus on patient waiting time in patient-provider satisfaction studies. In India, this aspect is still vastly unexplored especially in the context of outpatient clinics. Gender wise pattern of patient satisfaction and waiting time is also missing in most studies.

The sharing economy is changing the way people use products and services, and the success of sharing-based apps like bicycle and automobile sharing has drawn a lot of interest across the world. The purpose of this research is to investigate the factors affecting the consumer's adoption of ride-sharing services.

With this aim, the current study integrates the Technology Acceptance Model (TAM) and Expectancy Confirmation Model (ECM) with a further extension of consumer trust and social norms. Using a survey-based research design, data were collected from 558 respondents using multi-stage convenience sampling on 5 point Likert scale. Confirmatory factor analysis is conducted followed by structural equation modelling using IBM AMOS-22.

The findings of the study report crucial determinants for the consumer's continuance intention and actual use of these services. Perceived usefulness, consumer satisfaction, trust and subjective norms were found positively associated with the continuous intention to use ride-sharing services, whereas perceived ease of use was found to be insignificant. This study also highlights antecedents for the consumer's trust towards these services and found reputation, propensity to trust as a significant contributor whereas structural assurance was found insignificant to establish the trust among the users.

The research on consumer adoption towards ride-sharing services are meagre and this study adds the value to the field by integrating TAM and ECM model with further extension of consumer trust and social norms and empirically test the proposed model.