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Data were collected, by questionnaires, from facilities managers who attended BIFM CPD events. The research compared two main sources, organisations that had introduced teleworking (TWO), and organisations that had not yet introduced teleworking or non‐teleworking organisations (NTWO). The two different data sets allowed comparisons to be made between the perceived issues that related to the introduction of teleworking, i.e. the data from the non‐teleworking organisations, and the actual issues encountered when teleworking was introduced, i.e. the data from the teleworking organisations. The data analysis of the perceived issues versus the actual issues allowed an assessment to be made of the teleworking perception‐reality gap between the non‐teleworking organisations and the teleworking organisations.

This study aims to examine the interaction of formal and informal cross-border knowledge-sharing practices of four large multinational corporations (MNCs) in aerospace, software, IT services and telecommunications industries. The goal was to determine the manner in which coordination and control mechanisms facilitated knowledge transfer.

Case studies comprised secondary data and semi-structured interviews with corporate headquarters and subsidiary managers in large MNCs conducted in the USA, Canada, Mexico, China, India and Eastern Europe.

The primary finding of this study is that knowledge transfer mechanisms arise as a result of both formal and informal structures of the MNC. Formal structures which create either mutual dependencies or occasions for knowledge exchange facilitate transfer. Formal structure which inhibits knowledge transfer can be overcome by knowledge brokers and evaluation metrics.

These findings suggest that knowledge transfer is more informal than formal, but that MNC headquarters does play a role, intended or not, through shaping the interdependencies among geographically distributed units. Managers should be mindful of both the manner in which tasks and the organization are structured, as these have an indirect impact on the development of knowledge channels.

This paper investigates the role of organizational structure and its effect, both intended and unintended, on the transfer of knowledge-based practices. While knowledge transfer has been heavily researched, this study examines the phenomenon at a finer-grained level of analysis.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the twentieth to be published in Reference Services Review, includes items in English published in 1993. A few are not annotated because the compiler could not obtain copies of them for this review.

In this chapter, we draw on our study involving interviews with Australians who identify as current self-trackers to discuss why and how they monitor themselves. Our approach for analysing self-tracking practices is based on a sociomaterial perspective, viewing enactments of voluntary self-tracking as shifting heterogeneous assemblages, bringing together diverse actors who are both human and non-human. We use vignettes to illustrate the ways in which our participants enacted self-tracking and to identify some of the diverse meanings and motivations that mediate decisions to self-track and resultant uses of the information thus generated. We found that a varied range of self-tracking practices were taken up by our interviewees, including not only digital devices and methods, but also recording their details using pen-and-paper, or simply maintaining mental awareness and using memory. We identified several agential capacities in our participants’ accounts of why and how they monitor themselves. These capacities are interrelated, but can be loosely grouped under the headings of ‘self-improvement’, ‘exerting control’ and ‘identifying patterns and achieving goals’. They are motivators and facilitators of monitoring practices. The broader sociocultural contexts in which monitoring of the body/self is undertaken were also revealed in the participants’ accounts. These include ideas about the moral virtues of self-responsibility and the individual management of life circumstances to avoid chaos and risk, and the notion that monitoring practices can successfully achieve these virtues.

Music and dance are art forms that involve a full mind-body experience, integrating the cognitive, affective and kinaesthetic domains. To engage in creating music and dance is to use information to express oneself and communicate. In this chapter I explore the information experience of two distinct groups: those who compose music for an audience and those who dance socially with a partner.

For the composer, information sources can be a stimulus for creation. Sounds, feelings, moods, images, ideas and life experiences can trigger a creative idea. These ideas are shaped by existing musical styles and structures, and by the composer’s personal aesthetic. The intention of the composer is to communicate their expressive ideas to an audience.

For the social dancer, information sources are those used to communicate with a partner. There is no intention to perform for an audience. A social dancer aims to express the music and style of the dance while creating a strong connection with their partner. Information sources include the music, the partner’s body, the emotions generated by the dance, the position of other couples on the floor and the feeling of the floor.

Use of information in the arts is an under-researched experience. Most information studies are based on the assumption that information is documentary and codified. Subjective and affective information is rarely recognised and legitimised. Information-as-it-is-experienced through creative practice such as music and dance is holistic in acknowledging mind, body and spirit as well as traditional documentary forms of information. This chapter draws on empirical research to illustrate experiencing information as creating and expressing.

With the COVID-19 pandemic introducing social distancing measures around the world, how we conceptualise and experience intimacy has significantly and suddenly shifted. Intimate moments such as funerals, weddings and the nurturing of everyday relationships have unfolded over video calls, and digitally mediated contact has been granted, for many, greater importance. At the same time, who we can be close to, and the conditions of this closeness have come under intense scrutiny as we become aware of how bodily proximity and bodily performances such as breathing are implicated in the spread of the virus. With this awareness comes a renewed intimacy with seemingly mundane bodily gestures and performances such as breath – and with the ways in which we are always entangled with those around us. In this chapter, we examine intimacy in a post-COVID future through the themes of proximity, breath and mediation. While intimacy is often conceptualised as occurring only between human subjects, we contribute to a more expansive understanding of intimacy that can account for the closeness and familiarity we feel with non-human objects. We argue that our social worlds are layered with familiar objects that facilitate our everyday encounters – a facemask or Zoom interface – and we argue that conceptualising intimacy must account for these entanglements.

This chapter extends the phenomenographical research method by arguing the merits of engineering the outcome space from these investigations to effectively communicate the outcomes to an audience in technology-based discipline areas. Variations discovered from the phenomenographical study are blended with pre- and post-tests and a frequency distribution. Outcomes are then represented in a visual statistical manner to suit the specific target audience. This chapter provides useful insights that will be of interest to researchers wishing to present findings from qualitative research methods, and particularly the outcomes of phenomenographic investigations, to an audience in technology-based discipline areas.

This chapter examines the shifting significance of data ownership and athlete rights as they pertain to the growth and expansion of the global sports gambling industry. It provides a nuanced overview of the ‘datafication’ of society, tracing how the omnipresent embrace of digital technologies has expediated new forms of organisational, political and corporate surveillance from which concerns over privacy, rights to ownership and the misuse of personal data arise. The chapter moves on to discuss how the extraction and trade of data has revolutionised how elite sport is performed, manufactured, broadcast and consumed, shedding critical light on the role of the gambling industry in the exchange of human data as a market commodity. These insights inform a series of socio-legal and ethical questions about the relationships between athlete data and the sports gambling industry for the purpose of signposting emerging issues and opportunities for critical sociological research and intervention.

This chapter discusses the control of women's bodies and minds through the daily practices of menstrual control apps. Based on Michel Foucault's concepts (2003, 2006, 2013), the research is based on women's relationship with their own bodies. Still, it is wider than the body per se since the central theme is the construction of subjectivities. This paper embraces power modalities and explores disciplinary and discursive practices and regimes of truth, biopower, biopolitics and governance. The paper frames the fundamental points of Michel Foucault's analysis of power and how they are associated with strategies used for menstrual tracking apps. It looks at how apps act on the subjectivity of being a woman, shaping ways of thinking and acting. It looks at how disciplinary practices, knowledge–power and surveillance, as Foucault tells us, relate to themselves and medicine. The text highlights that monitoring data and corporate surveillance by menstrual apps poses unprecedented challenges to feminist politics. Therefore, we argue that the technology of menstrual tracking apps acts subtly and uninterruptedly to docilise female bodies and make them useful. Trying to find new paths and solutions from a feminist and critical perspective, we offer suggestions for further research on the topic, disregarding liberal approaches which rely on media literacy exclusively rather than a holistic comprehension of technology and women's rights.