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The purpose of this qualitative research study is to explore health-care providers’ perspectives and experiences with a specific focus on supports reported to be effective during the COVID-19 pandemic. The overarching goal of this study is to inform leaders and leadership regarding provision of supports that could be implemented during times of crisis and in the future beyond the pandemic.

Data were collected by semi-structured, conversational interviews with a sample of 33 health-care professionals, including Registered Nurses, Nurse Practitioners, Registered Psychologists, Registered Dieticians and an Occupational Therapist.

Three major themes emerged from the interview data: (1) professional and personal challenges for health-care providers, (2) physical and mental health impacts on health-care providers and (3) providing supports for health-care providers. The third theme was further delineated into three sub-theses: formal resources and supports, informal resources and supports and leadership strategies.

Health-care leaders are advised to pay attention to the voices of the people they are leading. It is important to know what supports health-care providers need in times of crisis. Situating the needs of health-care providers in the Carter and Bogue Model of Leadership Influence for Health Professional Wellbeing (2022) can assist leaders to deliberately focus on aspects of providers’ wellbeing and remain cognizant of the supports needed both during a crisis and when circumstances are unremarkable.

This paper describes the personal history and intellectual development of Morris B. Holbrook (MBH), a participant in the field of marketing academics in general and consumer research in particular.

The paper pursues an approach characterized by historical autoethnographic subjective personal introspection or HASPI.

The paper reports the personal history of MBH and – via HASPI – interprets various aspects of key participants and major themes that emerged over the course of his career.

The main implication is that every scholar in the field of marketing pursues a different light, follows a unique path, plays by idiosyncratic rules, and deserves individual attention, consideration, and respect … like a cat that carries its own leash.

In the case of MBH, like (say) a jazz musician, whatever value he might have depends on his originality.

In this chapter, the author outlines the historical, legal, and jurisdiction regarding incarceration rates of Native Americans. It examines reports and data in areas where problems of racial disparity continue to endure. As the smallest minority population in the United States, it raises questions as to the disparity of Native Americans. Native Americans are unique in their relationship with the federal government, and should be critically examined to distinguish what makes their involvement in the criminal justice system inimical.

The author examines the law enforcement, courts, and corrections data, through various reports; concerning causes of Native American criminality, incarceration rates, health disparities, jurisdictional schemes, human rights, and race. It is argued that federal governmental laws and various bureaucracies exacerbate conditions through overreaching policies which invalidates many of the positive aspects Native People bring to themselves.

Native Americans are overrepresented in the criminal justice system. As the smallest segment of the population, they have a higher incarceration rate per capita. It is without question that chronic underfunding of law enforcement, courts, and corrections in reservation communities continues. In light of Congressional claiming to want to alleviate problems in Indian country, little impact has been realized.

Native American societies are often considered a silent minority. Information pertaining to the many social issues enveloping Native communities often falls on deaf ears and political party leaders who are more interested in a larger constituency fail to lend their assistance in a manner deemed appropriate to truly grasp the larger problems.

Much of the extant management research implies that the existence of industries and organizations depends on variables and factors largely beyond their control, and survival is the result of a happy confluence of their origins, events, and growth rather than actions of conscious volition. The authors suggest that industry circumstances can be overcome. So, rather than studying rates of organization population change as effects of environmental change, the authors propose that some managerial actions can be taken that, in the aggregate, will affect the industry context. Changes in concentration should influence the environment in which industry members will compete later. Migration moves and rationalization of production facilities, along with organization population pressures, should exert strong influences on changes in the industry environments. Such findings suggest that some degree of strategic choice is at work and that firms have some discretionary choice in their industries.

The study aimed to focus on how well information technology (IT) was supporting business processes in small‐ and medium‐sized enterprises (SMEs).

The study collected data using a questionnaire that incorporated the 12 processes of the American Productivity and Quality Center's (APQC) process classification framework. Structured interviews were conducted with managers in 66 SMEs.

The data indicated the importance of each process and how well IT supported each process. The following two core business processes were identified as strategically most important: deliver products and services, and manage customer service. Although the evidence indicated that the most important business processes were supported at an acceptable level, IT support was found to be low for many business processes. IT support also varied considerably across the sample, indicating that some firms have much higher IT support for business processes than others.

A limitation of the study is that it used a new instrument. Also, all the firms were SMEs in one part of one country. The study created an instrument that can be used by managers as a diagnostic tool to help SMEs identify areas for business improvement.

The study indicates that the business process view provides a useful lens for studying IT support. There seems to be much potential for SMEs to improve their IT support for some business processes.

The focus on IT support for business processes is original, especially by examining support for the broad range of processes of the APQC's model.

The purpose of this paper is to develop an understanding how to successfully develop, write up and get research work accepted and published in an English language business research journal.

A review of good basics in writing, producing good scholarly academic writing, presentation of papers that are in a style that is proper for academic English language journals and how to avoid common writing problems and mistakes.

Getting research work published requires persistence, people and progress. One must have persistence in seriously approaching and improving one’s research work. Researchers need to involve a network of people (conference attendees, people who understand the area, reviewers and editors) to develop good research. Research should lead to progress in our understanding of the way the world works.

This paper helps authors readily bring their research to publishable quality in English language research journals by reducing pitfalls to authors writing in English as a foreign language.

By providing not only sound practical advice, and how to avoid potential errors, the paper also provides graphic diagrams and a checklist for research writing that will aid authors writing in English as a foreign language in readily bringing their research to publishable quality in English language research journals.

This paper broadens and extends the idea of organizational death by arguing that certain organizational site moves, those in which employees hold a strong place attachment to the to be left, are a form of organizational death. It argues for the utility of viewing organizational change as involving loss and including space in studies of everyday organizational experiences. Using ethnographic research (participant‐observation and in‐depth interviews with the employees) of one such organization (the “Coffee House”) and a negotiated‐order perspective, discusses employee beliefs as to how the site move should have been managed as a means to document their understanding of the move as a loss experience and as a form of organizational death.