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Article
Publication date: 1 April 1997

Paul Fitzsimmons and Tony White

The NHS reforms increased emphasis on a managerial culture. In primary care this raised questions about responsibility and philosophical approaches. Greater integration between…

1345

Abstract

The NHS reforms increased emphasis on a managerial culture. In primary care this raised questions about responsibility and philosophical approaches. Greater integration between agencies brings benefits, but creates tensions. Failure to bridge the gap may result in dysfunctional teams and compromised quality of patient care. The different orientations may manifest themselves in several ways but lead to frictions that can breed hostility and prevent effective teamwork. Explores issues involving social service and community nurse teams in Dorset to identify a new framework for working, by recognizing and respecting differences and by creating a climate of dialogue. The process involves three stages. First, mutual awareness by use of meta planning which revealed several important themes, different priorities, political dynamics and organizational constraints. Second, behavioural contracting facilitated by role reversal and third, the development of consensus working protocols as a bridge for professional gaps.

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Journal of Management in Medicine, vol. 11 no. 2
Type: Research Article
ISSN: 0268-9235

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Article
Publication date: 1 June 1997

Paul Fitzsimmons and Tony White

Partners and practice managers are beginning to understand implications of management issues raised by recent reforms. Practices involved in this study agree the need for…

548

Abstract

Partners and practice managers are beginning to understand implications of management issues raised by recent reforms. Practices involved in this study agree the need for improvement, but partners and managers were often unable to define improvements needed. Demonstrates that effective management structure is vital to future success for general practice. To achieve this involves understanding new managerial challenges practices must meet and different organizational competences required. To change requires a radical restructure of many practice roles and several options are considered. Regardless of the chosen option the question of training remains. There is a need to involve consultants, managers, and doctors already advancing the boundaries of practice development, in a dialogue with institutions providing management training, to design suitable programmes. Academic institutions too often produce management programmes geared towards the old environment, whereas managerial skills which changes in the NHS demand from future practice managers are now required.

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Journal of Management in Medicine, vol. 11 no. 3
Type: Research Article
ISSN: 0268-9235

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Article
Publication date: 8 February 2021

Mike Szymanski, Ilan Alon and Komal Kalra

In this study, micro-foundations of strategy as the theoretical framework to study the effect of managers’ individual characteristics on multinational team performance are…

863

Abstract

Purpose

In this study, micro-foundations of strategy as the theoretical framework to study the effect of managers’ individual characteristics on multinational team performance are adopted. In particular, the purpose of this paper is to study managers’ multilingual communication abilities and multicultural background, and their role in, respectively, effectively reconfiguring team human assets and sensing cognitively distant opportunities and threats.

Design/methodology/approach

This study uses national football teams competing in national and international competitions and their coaches’ characteristics as the data set to test the theory. Using random coefficient modeling and ordinary least square regression, this paper analyzes two samples of 222 and 79 teams and found that both these characteristics contribute to team performance; however, their effects differ depending on the team environment.

Findings

Multicultural managers contribute positively to team performance only when the team is operating in a highly diverse environment, their effect is not statistically significant in homogeneous environments. In less diverse environments, it is the multilingual manager who can improve team performance through more efficient communication and greater effects of leadership on the team.

Originality/value

Managers’ characteristics such as their multicultural background and multilingual capabilities affect team performance. In particular, these effects come into play in highly diverse and international settings. Micro-foundation literature is advised to focus on the internationalization and multicultural backgrounds of managers as a precursor for organizational international performance.

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Article
Publication date: 3 July 2007

Darline Vandaele and Paul Gemmel

Supply chain management and business networks have gained increased attention in services settings. The purpose of this research is to investigate the impact of external purchased…

1776

Abstract

Purpose

Supply chain management and business networks have gained increased attention in services settings. The purpose of this research is to investigate the impact of external purchased services by a service provider on the satisfaction of downstream supply chain members, i.e. end‐users. The focus is on transaction‐specific satisfaction as it provides in‐depth information on specific satisfaction elements.

Design/methodology/approach

To test the propositions, one business service provider purchasing a service from an external supplier is selected. Data are collected by sending a web survey to the business service provider's customers. partial least squares (PLS) is used to analyze the data as transaction‐specific satisfaction is considered as a formative construct.

Findings

PLS analyses indicate that the elements determining satisfaction with the external supplier and those determining satisfaction with the business service provider differ. Moreover, transaction‐specific satisfaction of end‐users with the external supplier's service is positively related to transaction‐specific satisfaction of end‐users with the service provider's service. Furthermore, the strength of that relationship is influenced by the importance attached to the external supplier's service by the end‐users.

Research limitations/implications

First, the position of the customer in the supply chain influences how the service delivery is evaluated. Second, the relevance of service supply chains and business networks are confirmed. The relationship between supplier and provider and between provider and end‐user are interconnected. The strength of that relationship interconnectedness is influenced by importance attached to the purchased service. Future research is needed to extend the findings of this study to other services settings.

Originality/value

The results of the paper indicate that service providers should pay more attention to services purchased from external suppliers and to those suppliers' selection and evaluation, even when these services are considered less strategically valuable.

Details

International Journal of Service Industry Management, vol. 18 no. 3
Type: Research Article
ISSN: 0956-4233

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Article
Publication date: 1 March 2000

Amanda Kirby

The takeover of Asda by US retail giant Wal‐Mart has created a great deal of speculation by business analysts and the media. Wal‐Mart is recognized as the world’s largest retailer…

1176

Abstract

The takeover of Asda by US retail giant Wal‐Mart has created a great deal of speculation by business analysts and the media. Wal‐Mart is recognized as the world’s largest retailer and its move into the UK is creating interest in its future plans for Europe. Some consider that the move will cause a complete realignment of grocery chains across Europe and that the move will be revolutionary. Others consider that the move will simply augment and accelerate current retailing trends but will not completely change the face of supermarket retailing. This issue brings together a variety of viewpoints. First, Paul Whysall reviews and analyses the press coverage. He provides insights into the possible outcomes of the deal. The second piece is an industry insight prepared by Retail Intelligence, which is followed by an overview of the Institute of Grocery Distribution’s research document Wal‐Mart in the UK. Finally, we present a number of abstracts that offer further thoughts on the subject.

Details

International Journal of Retail & Distribution Management, vol. 28 no. 3
Type: Research Article
ISSN: 0959-0552

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Book part
Publication date: 4 February 2011

Abstract

Details

Contributions to Economic Analysis
Type: Book
ISBN: 978-0-85724-721-6

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Book part
Publication date: 28 February 2017

Rohit verma

Abstract

Details

Handbook of Logistics and Supply-Chain Management
Type: Book
ISBN: 978-0-8572-4563-2

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Article
Publication date: 3 August 2012

Marina Z. Solesvik, Paul Westhead, Lars Kolvereid and Harry Matlay

This paper aims to explore whether an integrated conceptual model (ICM) relating to factors drawn from entrepreneurial event theory (EET) (i.e. perceived desirability and…

2512

Abstract

Purpose

This paper aims to explore whether an integrated conceptual model (ICM) relating to factors drawn from entrepreneurial event theory (EET) (i.e. perceived desirability and perceived feasibility) and the theory of planned behaviour (TPB) (i.e. attitudes toward the behaviour, subjective norm and perceived behavioural control) explains more of the variance relating to the intention to become an entrepreneur than individual EET or TPB models.

Design/methodology/approach

Survey information from 192 students from three universities in the Ukraine was hand collected. Structural equation modelling was used to test the hypotheses presented.

Findings

Models relating to EET, the TPB and the ICM explained 40 per cent, 55 per cent and 60 per cent of the variance in the entrepreneurial intention dependent variable, respectively. Students reporting higher levels of perceived desirability, perceived feasibility, attitude toward the behaviour (i.e. enterprise) and perceived behavioural control were more likely to report the formation of entrepreneurial intentions. No significant negative interaction effect between perceived desirability and perceived feasibility was detected.

Research limitations/implications

The study does not evaluate the benefits of enterprise modules. The results can be generalised to the Ukraine and comparable transition economy contexts.

Practical implications

The formation of entrepreneurial intentions in more students could be increased if enterprise teaching seeks to nurture higher levels of attitude toward the behaviour (i.e. enterprise), and higher levels of perceived behavioural control.

Originality/value

Structural equation modelling was used to test the predictive accuracy of EET, TPB and ICM perspectives. Direct and indirect effects between factors and the intention to become an entrepreneur were considered.

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Article
Publication date: 29 April 2021

Aurelia Engelsberger, Jillian Cavanagh, Timothy Bartram and Beni Halvorsen

In this paper, the authors argue that multicultural skills and relational leadership act as enablers for open innovation, and thereby examine the process through which teams can…

1957

Abstract

Purpose

In this paper, the authors argue that multicultural skills and relational leadership act as enablers for open innovation, and thereby examine the process through which teams can utilize multicultural skills to support the development of relational leadership and knowledge sourcing and sharing (KSS) through individual interaction and relationship building. The authors address the following research question: How does relational leadership enable open innovation (OI) among employees with multicultural skills?

Design/methodology/approach

This paper applies a multi-level approach (team and individual level) and builds on interviews with 20 employees, middle and senior managers with multicultural experiences, working in open innovation environments.

Findings

The authors’ findings shed light on the process through which social exchange relationships among team members (e.g. R&D teams) and knowledge exchange partners are enhanced by the use of multicultural skills and support the development of relational leadership to facilitate KSS and ultimately OI. The decision for participants to collaborate and source and share knowledge is motivated by individual reward (such as establishing network or long-lasting contacts), skill acquisition (such as learning or personal growth in decision-making) and a sense of reciprocity and drive for group gain. The authors encourage greater human resource (HR) manager support for relational leadership and the development and use of multicultural skills to promote KSS.

Research limitations/implications

Despite the value of our findings, this paper is not without limitations. The authors explained that the focus of this study design was on the work activities of the participants and their skill development and not specific projects or organizations. It was outside the scope of this study to examine variations across organizations and individuals as the authors wanted to focus on multicultural skills and relational leadership as enablers for OI. The authors recommend that future studies extend our research by unpacking how various boundary conditions including relational leadership and multicultural skills impact KSS and OI over the life cycle of innovation teams within large multinational organizations, across countries and ethnicities.

Practical implications

The study’s findings provide managers with improved understandings of how to enable an individual's willingness and readiness to source and share knowledge through multicultural skills and relational leadership. Managers need to ensure that human resource management (HRM) practices celebrate multicultural skills and support relational leadership in innovation teams. The authors suggest managers engaged in OI consider the components of social exchange as described by Meeker (1971) and utilize reciprocity, group gain, rationality and status consistency to support the emergence relational leadership and KSS in innovation teams.

Originality/value

In this paper, the authors contribute to the dearth of literature on the boundary conditions for OI by examining the role of relational leadership and characteristics/skills of the workforce, namely multicultural skills and contribute to the scarce research on the role of employees with multicultural skills and their impact on OI and present multicultural skills/experiences and relational leadership as enablers for OI.

Details

Personnel Review, vol. 51 no. 3
Type: Research Article
ISSN: 0048-3486

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Article
Publication date: 4 September 2023

Šejma Aydin, Emil Knezović, Azra Bičo and Hamza Smajić

This study aims to investigate the relationship between age and entrepreneurial and intrapreneurial intentions considering the mediating role of individual entrepreneurial…

506

Abstract

Purpose

This study aims to investigate the relationship between age and entrepreneurial and intrapreneurial intentions considering the mediating role of individual entrepreneurial orientation (IEO) dimensions (risk-taking, innovativeness and proactiveness).

Design/methodology/approach

The data were collected from 782 individuals from Bosnia and Herzegovina’s working-age population using a cross-sectional survey design. Hypotheses were tested via structural equation modeling.

Findings

Younger individuals have significantly higher intentions for entrepreneurship and intrapreneurship than older individuals. The mediating role of IEO was partially supported in the case of the relationship between age and entrepreneurial intention as well as age and intrapreneurial intention. While risk-taking and innovativeness partially mediate the relationship, proactiveness does not.

Originality/value

This study takes a comprehensive approach when examining the relationship between age and entrepreneurial/intrapreneurial intentions in a developing economy while considering the indirect effects of IEO dimensions.

Details

Journal of Enterprising Communities: People and Places in the Global Economy, vol. 18 no. 1
Type: Research Article
ISSN: 1750-6204

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