Patrick Burke and Daniel L. Junk
In light of the current investigations related to possible conflicts of interest involving Wall Street stock analysts, no general counsel at a securities firm needs to be reminded…
Abstract
In light of the current investigations related to possible conflicts of interest involving Wall Street stock analysts, no general counsel at a securities firm needs to be reminded of e‐mail’s growing importance in litigation and regulatory investigations. Merrill Lynch paid a $100 million settlement to the State of New York based, in significant part, on damaging evidence culled from the e‐mail of its analysts, including its renowned Internet stock analyst Henry Blodget. New York State Attorney General Eliot Spitzer issued additional subpoenas to most of the major Wall Street firms, and parallel investigations are underway by the National Association of Securities Dealers (NASD) and the Securities and Exchange Commission (SEC).
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The purpose of this paper is to discuss how the province over time has addressed problems that are generic to many jurisdictions in assuring quality: level of aggregation…
Abstract
Purpose
The purpose of this paper is to discuss how the province over time has addressed problems that are generic to many jurisdictions in assuring quality: level of aggregation, pooling, definition of new and continuing programs, scope of jurisdiction, role of governors, performance indicators, relationship to accreditation, programs versus credentials, benchmarking and isomorphism. The paper will pay particular attention to the balance between institutional autonomy in promoting quality and innovation in contrast to system-wide standards for assuring quality. The Province of Ontario has had some form of quality assurance since 1969. For most of the period since then, there were separate forms for undergraduate and graduate programs. Eligibility for public funding is based on the assurance of quality by a buffer body. In 2010, after two years of work, a province-wide task force devised a new framework.
Design/methodology/approach
The structure of the paper is a series of “problem/solution” discussions, for example, aggregation, pooling, isomorphism and jurisdiction.
Findings
Some problems are generic, for example, how to define a “new” program. Assuring quality and enhancing quality are fundamentally different in terms of process.
Research limitations/implications
Although many of the problems discussed are generic, the paper is based on the experience of one jurisdiction.
Practical implications
The article will be useful in post-secondary systems seeking to balance autonomy and innovation with central accountability and standardization. It is particularly applicable to undifferentiated systems.
Social implications
Implications for public policy are mainly about locating the most effective center of gravity between assuring quality and enhancing quality, and between promoting quality and ensuring accountability.
Originality/value
The approach of the discussion and analysis is novel, and the results portable.
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While one's route on the World Wide Web (WWW) may not be “straight on 'til morning,” it can be nearly as exciting. Sometimes the promise of a WWW file is not fulfilled, or…
Abstract
While one's route on the World Wide Web (WWW) may not be “straight on 'til morning,” it can be nearly as exciting. Sometimes the promise of a WWW file is not fulfilled, or different titles yield the same file, or one receives a message claiming that a server is not accessible; however, there are many good resources for the deaf that are under construction on the Web. Creative, responsible people are trying to arrange information to make it accessible for everyone. In spite of current limitations, the World Wide Web is an excellent platform on which everyone can share information and compare almost instantly the information and knowledge found.
Jenny Cleland, Claire Hutchinson, Candice McBain, Jyoti Khadka, Rachel Milte, Ian Cameron and Julie Ratcliffe
This paper aims to assess the face validity to inform content validity of the Quality of Life – Aged Care Consumers (QOL-ACC), a new measure for quality assessment and economic…
Abstract
Purpose
This paper aims to assess the face validity to inform content validity of the Quality of Life – Aged Care Consumers (QOL-ACC), a new measure for quality assessment and economic evaluation in aged care.
Design/methodology/approach
Semi-structured interviews were conducted with older adults (66–100 years) receiving aged care services at home (n = 31) and in residential care (n = 28). Participants provided feedback on draft items to take forward to the next stage of psychometric assessment. Items were removed according to several decision criteria: ambiguity, sensitive wording, not easy to answer and/or least preferred by participants.
Findings
The initial candidate set was reduced from 34 items to 15 items to include in the next stage of the QOL-ACC development alongside the preferred response category. The reduced set reflected the views of older adults, increasing the measure’s acceptability, reliability and relevance.
Originality/value
Quality of life is a key person-centred quality indicator recommended by the recent Royal Commission into Aged Care Quality and Safety. Responding to this policy reform objective, this study documents a key stage in the development of the QOL-ACC measure, a new measure designed to assess aged care specific quality of life.
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Matti Haverila, Kai Christian Haverila and Caitlin McLaughlin
Against the backdrop of dynamic capabilities theory, this research examines the relationship between knowledge and marketing agility in the context of big data marketing analytics…
Abstract
Purpose
Against the backdrop of dynamic capabilities theory, this research examines the relationship between knowledge and marketing agility in the context of big data marketing analytics (BDMA). The relevant knowledge constructs under investigation are business/marketing, relational, technological and technology management. The level of BDMA deployment is also examined to determine its impact on these relationships.
Design/methodology/approach
A survey was used to gather data from marketing professionals working in firms with at least limited experience in big data (BD) deployment in the United States and Canada. The results were analyzed using partial least squares structural equation modeling (PLS-SEM) with a sample of 236 responses.
Findings
The results indicate that marketing professionals perceived the knowledge and marketing agility constructs differently than the previous research on IT professionals. The knowledge construct was perceived as a two-dimensional construct consisting of broad knowledge skills and specific technical knowledge skills. Only the broad knowledge skills construct was significantly related to the marketing agility construct, with progressively high predictive validity and relevance when the deployment of BDMA progresses.
Originality/value
The paper's originality stems from the different conceptualizations of the knowledge and marketing agility constructs due to the use of a novel sample of marketing professionals in this study. The research also contributes to the dynamic capabilities theory by emphasizing the critical role of vital knowledge when aiming to enhance marketing agility.
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Pallavi Pandey, Saumya Singh and Pramod Pathak
Research investigating turnover intention among frontline employees in the Indian retail industry is scarce. The purpose of this paper is to explore factors affecting withdrawal…
Abstract
Purpose
Research investigating turnover intention among frontline employees in the Indian retail industry is scarce. The purpose of this paper is to explore factors affecting withdrawal cognitions among front-end retail employees in India.
Design/methodology/approach
Semi-structured interviews were conducted to explore the factors responsible for developing turnover intentions among the front-end employees. Data were analyzed using the ground theory approach.
Findings
Qualitative investigation revealed nine factors (abusive supervision, favoritism, perceived job image, insufficient pay, work exhaustion, perceived unethical climate, organization culture shock, staff shortage and job dissatisfaction) are responsible for developing turnover intention among front-end employees in the Indian retail industry.
Originality/value
The study uncovers antecedents of turnover intention among front-end employees in the relatively neglected Indian retail sector through a qualitative technique. Theoretical contributions, managerial implications, limitations and direction for future research are discussed.
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Karen Dodd, Christine Burke, Alex Gibson, Emma Hines, Patrick Howarth, Jo Jennison, Reiko Mackintosh, Alisdair Radcliffe, Filipe Vieira and Gisela Unsworth
The purpose of this paper is to explore the importance of equal access to Improving Access to Psychological Therapies (IAPT) for people with intellectual disabilities.
Abstract
Purpose
The purpose of this paper is to explore the importance of equal access to Improving Access to Psychological Therapies (IAPT) for people with intellectual disabilities.
Design/methodology/approach
The paper identifies barriers to access and shows how a reference group can work to solve the barriers and increase access.
Findings
The paper evaluates the authors’ progress to date and how the authors plan to continue to take the work forward.
Practical implications
The paper highlights some of the factors responsible for the authors’ success and gives information that will be helpful to other areas who are interested in facilitating equal access.
Originality/value
The paper demonstrates how the focus of a reference group can drive improvements across services to improve access for people with intellectual disabilities to IAPT services.
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Karen Landay and Rachel E. Frieder
Stress and the military go hand-in-hand, particularly in combat environments. While some personality traits or types weaken relationships between stress and performance, others…
Abstract
Stress and the military go hand-in-hand, particularly in combat environments. While some personality traits or types weaken relationships between stress and performance, others, such as psychopathy, may strengthen them. In the present chapter, we consider the ramifications of individuals with high levels of psychopathy or psychopathic tendencies in the military with regard to both their own stress and performance and that of those around them. We discuss different reactions to psychological and physical stress, as well as the implications of psychopathic tendencies as they relate to current military issues, including gender, leadership, teamwork, turnover, post-traumatic stress disorder, and suicide. By juxtaposing relevant research findings on stress and psychopathy, we conclude that psychopathic tendencies should have neither uniformly negative nor positive effects on stress and performance in the military. Rather, effects on such individuals and the peripheral others with whom they interact will likely vary greatly depending on numerous factors.
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Patrick Gregori, Patrick Holzmann and Erich J. Schwarz
Entrepreneurial identity aspiration refers to the desire to occupy an entrepreneurial role in the future and is an essential impetus for initially engaging in entrepreneurial…
Abstract
Purpose
Entrepreneurial identity aspiration refers to the desire to occupy an entrepreneurial role in the future and is an essential impetus for initially engaging in entrepreneurial activities. Building on identity theory, the article investigates the effects of personal attitudes, experiences and inclination towards specific practices on the strength of entrepreneurial identity aspiration.
Design/methodology/approach
This article applies multiple linear regression analysis to test the developed hypotheses on an original sample of 127 vocational college students in Austria.
Findings
Results show that risk-taking propensity, proactiveness, entrepreneurial self-efficacy and competitiveness drive entrepreneurial identity aspiration. The effects of innovativeness and need for achievement motivation are nonsignificant. Data further suggest that entrepreneurial identity aspiration is related to gender, while entrepreneurial exposure and previous entrepreneurship education show no or adverse effects.
Practical implications
Based on our findings, the authors argue that education should focus on teaching and discussing the identified attitudes and inclinations to foster the formation of entrepreneurial identities. Doing so increases students' aspirations and provides them with the necessary cognitive underpinnings for subsequent entrepreneurial action. The article suggests action-based teaching to achieve this goal.
Originality/value
This article is the first to investigate antecedents of entrepreneurial identity aspiration by connecting it to essential concepts of entrepreneurship research. The authors extend previous work on entrepreneurial identity and add to the theoretical approaches for research in entrepreneurship education. Furthermore, the article points out central aspects that should receive additional attention in educational settings.
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Early in one’s career in psychology, certainly starting in graduate school, if not sooner as a psych major in college, a choice point gradually emerges between seeking a career as…
Abstract
Early in one’s career in psychology, certainly starting in graduate school, if not sooner as a psych major in college, a choice point gradually emerges between seeking a career as a scholar, a scientist, and perhaps as an academic versus pursuing the life of a practitioner, one who applies the work of the former, the scholar. We faculty will often cast this choice in the form of a “tension” between science and practice. Ironically, I have never felt such tension. The purpose of this chapter is to explore choices we make in life and career, the consequences of these choices, and what we can learn in the process, that is, along the way and the implications for organization change and development.