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Article
Publication date: 14 February 2022

Paraskevi El. Skarpa and Emmanouel Garoufallou

Currently, knowing where to seek for reliable information may be one of the most important human skills. Data reliability is a matter of debate. The online dissemination of…

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Abstract

Purpose

Currently, knowing where to seek for reliable information may be one of the most important human skills. Data reliability is a matter of debate. The online dissemination of information has been a field for the reproduction of fake news. International Federation of Library Associations and Institutions (IFLA) states that libraries are part of the answer to this ever-increasing problem. The purpose of the study is to investigate libraries' role in combating the fake news phenomenon.

Design/methodology/approach

The study was designed to record attitudes of professionals and students of library science on the libraries' role in the battle against misinformation. The study was conducted through an online survey using a questionnaire consisted of closed-ended, seven-point Likert scale questions. The data collected were subjected to a descriptive statistical analysis. The median was used to present the results. In order to perform analysis between genders, as well as age groups, the non-parametric criteria Mann–Whitney U and Kruskal–Wallis were applied to determine the existence of differences in participants' beliefs. Spearman's rank correlation test was used in order to examine whether participants' replies were interrelated.

Findings

Responses by 434 individuals were obtained. Participants highlighted primarily the educational role of libraries and agreed that the fake news phenomenon is an opportunity to promote the libraries' role in society. No clear direction was recorded in the participants' beliefs about the plethora of information and fake news as a potential threat to libraries. The respondents partly agreed that the plethora of information caused work-related emotional disorders and feeling that the respondents were not able to keep track of developments in the field. Finally, the study depicted the participants' need for training on combating fake news, information sources evaluation and recognizing predatory journals.

Originality/value

The study's significance lies in the following: the study contributes to the recording of professionals' as well as students of library science views about (1) libraries' role, (2) working environment and (3) training needs, concerning fake news and the overabundance of information in the digital era.

Details

Online Information Review, vol. 46 no. 7
Type: Research Article
ISSN: 1468-4527

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Article
Publication date: 23 September 2022

Paraskevi El Skarpa and Emmanouel Garoufallou

In the digital era individuals are overwhelmed by huge amount of readily available information. The information provided at the time of COVID-19 crisis is increasingly available…

87

Abstract

Purpose

In the digital era individuals are overwhelmed by huge amount of readily available information. The information provided at the time of COVID-19 crisis is increasingly available. The purpose of this paper was to investigate individuals’ perceived feelings due to the plethora of information during COVID-19 pandemic in Greece in Spring 2020.

Design/methodology/approach

This study was conducted through a Web-based questionnaire survey posted on the Google Forms platform. The questionnaire consisted of closed-ended, seven-point Likert-scale questions. The data collected were subjected to a principal component analysis. The retained principal components (PCs) were subjected to statistical analysis between genders and among age groups and professional status with the nonparametric criteria Mann–Whitney U and Kruskal–Wallis.

Findings

Responses by 776 individuals were obtained. Seventeen original variables from the questionnaire were summarized into three PCs that explained the 71.7% of total variance: “affective disorders,” “uncertainty issues and inaccurate information worries” and “satisfaction and optimism.” Participants partly agree that the received amount of information on the disease caused them feelings of uncertainty about the future and worries about relatives’ lives, but also satisfaction with developments in the country. Females seem to experience stronger perceived feelings of “affective disorders” (p < 0.001) and reported higher degree of agreement about “uncertainty issues and inaccurate information worries.”

Originality/value

The recorded feelings caused by the volume of available information may have forced people accept the necessary precautionary behavioral changes that had contributed to the Greek success in preventing spread of the disease in Spring 2020.

Details

Global Knowledge, Memory and Communication, vol. 73 no. 4/5
Type: Research Article
ISSN: 2514-9342

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