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Using a sample of about 323 Italian companies and 423 managers from July 2020–March 2021, the work tests hypotheses on reliability of The Open MOOd Questionnaire. Data collected are analyzed by a psychometric model and a latent trait is found. Results are verified and validated. Moreover, external robustness is assured by comparing the Rasch Analysis results with other statistical methods.

The purpose of this paper is to measure the level of openness of managers through the Open MOOd Questionnaire. Which aspects allow us to identify different management styles, and if the “openness” characterizes specific clusters of managers.

The study shows that the openness attitude in the professional activity of the managers is very high. The Open MOOd Questionnaire can be improved by considering some dichotomic items.

The study highlights the model proposed identifies the Open Manager’s competencies, and identifies teaching methods for their development.

The authors propose a new model to study openness. Diagnostic tools of consolidated statistical methods show that the Open MOOd Questionnaire is an effective tool to evaluate the openness.

It is important to have a literature review to open any special issue as a way of introducing the state-of-the-art topics and link past research with the papers appearing in this special issue on IC in education. The paper aims to discuss this issue.

This research uses the structured literature to investigate the state-of-the-art and future directions of IC literature in education. In total, 47 articles are explored including nine from this special issue.

IC in education research is concentrated in Europe and mainly addresses IC in universities. Additionally, current IC research is progressing by examining IC practices inside universities using a third-stage IC approach, with new research also concentrating on third-mission outcomes, thus there is scope to continue IC and education research beyond universities. IC in education can also expand into fifth stage IC research, which abandons the boundaries of the educational institution and concentrate on the impact of IC and education on multiple stakeholders.

Current IC in education research is too narrow and mainly investigates IC in European contexts using case study methodology. However, there is ample scope to widen research that develops new frameworks in different educational and country contexts using a wider range of research methodologies. IC in education needs to expand its boundaries so it does not lose its relevance, and thus be able to contribute to wider policy debates.

This paper presents the current state-of-the-art structured literature review of the articles investigating IC in education.

A destination's ability to attract tourists is associated with the visitor experience and, in recent years, visitors have increasingly used virtual environments and digital innovation, such as social media platforms, to communicate their experience of tourist destinations. A positive well-communicated tourist experience improves the reputation of the destination and has relevant consequences for both the destination's attractiveness and its competitive advantage. On the contrary, when the destination's reputation is negatively affected by visitors' experiences, comments and reviews, such destination might compromise its ability to attract new visitors. Studies in this field agree alike that the tourist experience is negatively affected by overcrowding and overflows phenomena occurring around the visited city attractions. The present research, merging the aforementioned observations, investigates whether visitor density affects the online reputation of the Uffizi Gallery, estimated by extracting visitors' opinions and feedbacks on the city's main attractions from TripAdvisor ratings and from Twitter posts, by applying sentiment analysis to evaluate whether the text is positive, negative, or neutral. The city of Florence is an ideal case study, as the city records almost 16 million tourist overnight stays per year hence highly exposed to the risk of tourist overcrowding and overflows. The research findings reveal that Uffizi Gallery experiences and mood are influenced by the number of visitors insisting and if tourists live a negative experience, this is further exacerbated by the growing density of visitors themselves. We find that, if tourists have a negative experience, this is exacerbated by the density of visitors to the Uffizi Gallery. The results reveal also that tourists' experiences are even more influenced by any general dissatisfaction they experience in the city of Florence in a broader way. Practical implications and theoretical contributions are discussed.

This paper aims to investigate the wine consumption among young people belonging to the so-called millennial generation

This study uses a questionnaire and a choice experiment (CE) with a multinomial logit model (MNL), implementing a random parameter logit model (RPL), to investigate the attitudes of millennials towards wine consumption, their purchasing behaviours and their willingness to pay for attributes of the products; in particular regarding the follwing: region of origin, “winescape”, certification, carbon footprint claim and price.

Millennials appear to drink wine less frequently; they consume it more often in social on-premise settings, having a slightly higher willingness to pay and preferring carbon-neutral brands when choosing wine.

The limitation of this research was the analysis of a simulated situation where consumers declared their intention to purchase and not the effective purchase behaviour in the market.Further research should investigate wider millennials groups, also using the new media communication tools that characterise the communication behaviour of Generation Y. In this way, it would be possible to interview a millennial group at the national or international level.

The research identifies some characteristics of millennials’ habits that can take into account the strategies of wine companies in order to develop a constructive relationship with Generation Y in Italy.

This research contributes to knowledge regarding the wine consumption habits of Italian millennials.

This paper applies discrete choice models to consumption situations in order to analyse millennials' preference and their willingness to pay for some innovative attributes of wine, in particular the carbon footprint.

This study aims to compare the rating dynamics of the same hotels in two online review platforms (Booking.com and Trip Advisor), which mainly differ in requiring or not requiring proof of prior reservation before posting a review (respectively, a verified vs a non-verified platform).

A verified system, by definition, cannot host fake reviews. Should also the non-verified system be free from “ambiguous” reviews, the structure of ratings (valence, variability, dynamics) for the same items should also be similar. Any detected structural difference, on the contrary, might be linked to a possible review bias.

Travelers’ scores in the non-verified platform are higher and much more volatile than ratings in the verified platform. Additionally, the verified review system presents a faster convergence of ratings towards the long-term scores of individual hotels, whereas the non-verified system shows much more discordance in the early phases of the review window.

The paper offers insights into how to detect suspicious reviews. Non-verified platforms should add indices of scores’ dispersion to existing information available in websites and mobile apps. Moreover, they can use time windows to delete older (and more likely biased) reviews. Findings also ring a warning bell to tourists about the reliability of ratings, particularly when only a few reviews are posted online.

The across-platform comparison of single items (in terms of ratings’ dynamics and speed of convergence) is a novel contribution that calls for extending the analysis to different destinations and types of platform.

This study aims to question the psychiatric framework currently adopted by governments toward the traditional plants of great cultures, stigmatized by the paradigm of the unfounded psychiatric doctrine and to propose the need for a change of outlook.

Documentary research of the “black history” of coca. Documentary research on academic contributions to the revaluation of coca.

This brief chronicle of the coca leaf in history, duly documented, proves that its medicinal and energetic prestige was proven and praised by the naturalistic and experimental medicine of the 19th century, a precedent buried by the psychiatric pathologizing version that invented “drug addictions” without any experimental support.

Psychiatry can be revealed as the authoritarian and unpunished inquisition of the 20th century, in its arbitrary pathologizing version of coca leaf consumption and in most of its professional work. A scientific revolution is taking place (Kuhn, 1962), given that the psychopathological paradigm does not respond to the facts surrounding coca leaf consumption and virtues. The medical perspective must replace the negative psychiatric perspective that the law maintains

The author concludes that the way out would be to denounce before the Social and Economic Council of the United Nations, with evidence in hand, the fraud in the 1950 UN Commission on Coca Report, due to concealment on information.

Taking advantage of the hygienic and medicinal virtues of plants stigmatized by psychiatry, such as the coca leaf, would put an end to an omnipresent war and give way to peace in the producing areas.

The questioning of the psychiatric frame of reference adopted by governments to deal with coca leaf consumption has led to the “war on drugs.”

This article intends to investigate on the undeclared work (UW) by involving several features, which can be evaluated throughout a set of appropriate variables. The REBUS-PLS (Response Based procedure for detecting Unit Segments–Partial Least Squares) has been proposed in order to support policy decisions targeted to this heterogeneous scenario. The authors refer to Italy, due to the disparity of its territorial districts, but the conclusions can be extended to different European countries.

A total of 2,877,000 firms has been involved for empirical analysis. The manifest variables have been obtained by fixing both NACE codes and the NUTS2 level.

The analysis confirms that the model is suitable to evaluate the effects of the indicators connected to ‘Labour force’, ‘Tax system’, ‘Non-Profit Organizations’, and ‘Migrants’. Special prominence has been dedicated to the labour inspections' features.

If the management designs the policy actions by using the model proposed, a critical evaluation of the implications is needed, by focusing different perspectives and several weaknesses.

Assuming that the Italian regions are relatively homogeneous, results reveal no significant correlations to the UW, except for the taxes. In contrast, the involvement of the heterogeneity shows that the UW significantly depends on the changes of Labour force, Tax system and NPOs dimensions, in 11 out of 18 Italian regions. No clear evidence emerges from Migrants feature, which seems to have a negatively impact on the UW.

To the authors' knowledge, compared to the previous research papers, the analysis of the UW via REBUS-PLS and the mentioned manifest variables, has never been undertaken so far.

This paper examines the relationship between the originality of a pharmaceutical innovation and its patent quality. Greater patent quality has been shown in the extant literature to enhance market value, which better enables firms to recoup research and development (R&D) expenditures incurred during the innovation process. Understanding how originality improves patent quality can assist policymakers, when determining the optimal length of pharmaceutical patent protection and/or market exclusivity.

The relationship between originality and patent quality is empirically investigated using a tobit, as well as a zero-inflated negative binomial, estimation approach to account for prevalence of patents receiving zero forward citations. Moderating effects of joint innovation, innovation by a university researcher and innovation by an established innovator on originality are also considered.

There is a robust and positive relationship between patent originality and quality in the pharmaceutical sector. This relationship is positively moderated by joint patent ownership with a university. As such, innovators that target originality in new drug development (especially those collaborating with universities) should, according to extant literature, see greater increases in their market value.

Policymakers can use information on the originality of a new drug to discern the optimal length of market exclusivity needed to enable the innovator to recoup expenditures related to R&D. Better predictions of the timing for which firms can recoup R&D expenditures will equip policymakers with knowledge about the appropriate timing to introduce competition into the market, which is critical to reducing the price of pharmaceuticals to consumers.

The purpose is to assess the usefulness of creative vouchers, a specific kind of technology and innovation vouchers (small grants usually given to SMEs to acquire external knowledge) where the knowledge suppliers are creative firms such as design agencies.

A multiple case analysis of four EU-funded pilot voucher schemes was carried out through project reports and semi-structured interviews with relevant stakeholders.

The authors show that creative vouchers are effective policy instruments despite the limited amount of money involved because they trigger new innovation trajectories often in a serendipitous way. The authors also show that the quality of projects and satisfaction of the beneficiaries increase when both proposals and suppliers are screened.

The authors’ conclusions are based on four pilot projects in a specific region of the world (Western Europe). Though two of them were extended to a much bigger scale, their generalizability may be limited. Moreover, the limited number of cases does not permit an analytical evaluation of all the voucher schemes mechanisms.

The findings of this paper can be very useful to policymakers designing voucher schemes and to the companies involved, whether they are providers or beneficiaries. In particular, the voucher allocation mechanisms may have a strong impact on the success of the program.

The innovation spurred by the collaboration with creative firms is generally neither energy-intensive nor capital intensive, but brain intensive, and this is the best way to leverage on the talent of local creative and make companies create value based on immaterial resources.

To the authors’ knowledge, this is the first study of creative vouchers after Bakhsi et al., 2015, and the only one involving several schemes in different countries. It shows the innovation potential of such a little known policy instrument for SMEs. Moreover, it provides insight on how to design a voucher scheme in order to improve its effectiveness.

The purpose of this study is aimed at analysing the contributors of consumer confusion from the perspective of both information providers and recipients.

Using Sri Lanka as a case study, this study demonstrates views of consumer confusion in terms of information and its contributors in light of the framework adopted by Lu and Gursoy (2015).

The results ascertain that too much, too similar and too ambiguous information from information providers’ perspective have a significant impact on consumer confusion in the context of the inbound tourist industry in Sri Lanka. Most importantly, it is evident that the information recipients’ knowledge and behaviour attributes, namely, internet experience, learning orientation, tolerance for ambiguity, price consciousness and requirement for cognition have no significant impact on consumer confusion. Furthermore, the quality and quantity of information provided are crucial for the minimisation or avoidance of consumer confusion.

The practical implications drawn from this study could influence all stakeholders of the inbound online tourism trade including managers, advertising executives and marketing experts in providing good quality information to promote tourism.

The contribution of this research is related to the analysis from a theoretical and an empirical perspective of both the information providers’ and decision-making of recipients.

这项研究旨在从信息提供者和接受者的角度分析造成消费者困惑的因素。

以鲁和古尔索伊（2015）所采用的框架为基础, 本研究以斯里兰卡为例, 就有关信息及其贡献因素方面展示了消费者困惑的观点

调查结果确定, 就斯里兰卡入境旅游业而言, 从信息提供者的角度来看, 太多, 太相似和太含糊的信息会对消费者混乱产生重大影响。最重要的是, 很明显, 信息接收者的知识和行为属性, 即互联网体验, 学习倾向, 对歧义的容忍度, 价格意识和认知需求, 对消费者的困惑没有显着影响。此外, 所提供信息的质量和数量对于最小化或避免消费者混淆至关重要。

这项研究得出的实际意义可能会影响入境在线旅游业的所有利益相关者, 包括管理人员, 广告主管和营销专家, 以提供高质量的信息来促进旅游业。

此项研究贡献与从信息提供者和接收者的决策的理论和经验角度进行的分析相关。

este estudio tiene como objetivo analizar a los contribuyentes de la confusión del consumidor desde la perspectiva de los proveedores de información y los destinatarios.

utilizando Sri Lanka como el caso, esta investigación demuestra puntos de vista de la confusión del consumidor en términos de información y sus contribuyentes a la luz del marco adoptado por Lu y Gursoy (2015).

los hallazgos determinan que demasiada información, muy similar y demasiado ambigua desde la perspectiva de los proveedores de información tiene un impacto significativo en la confusión del consumidor en el contexto de la industria turística entrante en Sri Lanka. Lo más importante es que es evidente que los atributos de conocimiento y comportamiento de los destinatarios de la información, a saber, la experiencia de Internet, la orientación al aprendizaje, la tolerancia a la ambigüedad, la conciencia del precio y la necesidad de cognición no tienen un impacto significativo en la confusión del consumidor. Además, la calidad y la cantidad de información proporcionada son cruciales para minimizar o evitar la confusión del consumidor.

las implicaciones prácticas derivadas de este estudio podrían influir en todas las partes interesadas del comercio de turismo en línea entrante, que incluyen gerentes, ejecutivos de publicidad y expertos en marketing para proporcionar información de buena calidad para promover el turismo.

la contribución de esta investigación está relacionada con el análisis desde una perspectiva teórica y empírica tanto de los proveedores de información como de la toma de decisiones de los destinatarios.