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Article
Publication date: 7 November 2023

Panitas Sureeyatanapas, Danai Pancharoen and Khwantri Saengprachatanarug

Industry 4.0 is recognised as a competitive strategy that helps implementers optimise their value chain. However, its adoption poses several challenges. This study investigates…

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Abstract

Purpose

Industry 4.0 is recognised as a competitive strategy that helps implementers optimise their value chain. However, its adoption poses several challenges. This study investigates and ranks the drivers and barriers to implementing Industry 4.0 in the Thai sugar industry, the world's second-largest sugar exporter. It also evaluates the industry's readiness for Industry 4.0.

Design/methodology/approach

The drivers and impediments were identified based on a systematic literature review (SLR) and further investigated using a questionnaire, expert interviews, Pearson's correlation and nonparametric statistical analyses. The IMPULS model was used to assess the industry's readiness.

Findings

Most companies expect to minimise costs, develop employees and improve various elements of operational performance and data tracking capability. Thai sugar producers are still at a low readiness level to deploy Industry 4.0. High investment is the major challenge. Small businesses struggle to hire competent employees, collaborate with a highly credible technology provider and adapt to new solutions.

Practical implications

The findings can serve as a benchmark or guide for sugar manufacturers and companies in other sectors, where Industry 4.0 technologies are not yet widely utilised, to overcome existing roadblocks and make strategic decisions. They can also assist governments in developing policies that foster digital transformation and increase national competitiveness.

Originality/value

There is a scarcity of research on Industry 4.0 execution in the sugar industry. This study addresses this gap by investigating the reasons for the hesitancy of sugar producers to pursue Industry 4.0 and proposing solutions.

Details

Benchmarking: An International Journal, vol. 31 no. 10
Type: Research Article
ISSN: 1463-5771

Keywords

Article
Publication date: 29 March 2021

Natnaree Nantee and Panitas Sureeyatanapas

The purpose of this study is to gain a better understanding of the impacts of Logistics 4.0 initiatives (focusing on automated warehousing systems) on the economic, environmental…

6348

Abstract

Purpose

The purpose of this study is to gain a better understanding of the impacts of Logistics 4.0 initiatives (focusing on automated warehousing systems) on the economic, environmental and social dimensions of firms' sustainability performance. To achieve this objective, a new framework for the assessment of sustainable warehousing in the 4.0 era is developed.

Design/methodology/approach

The framework, developed via the item-objective congruence index, Q-sort method and interviews with experts, is employed to assess performance changes through management interviews in two warehousing companies after the implementation of automation technologies.

Findings

Most aspects of both companies' sustainability performance are considerably improved (e.g. productivity, accuracy, air emission, worker safety and supply chain visibility); however, the outcome for some criteria might be worsened or improved depending on each company's solutions and strategies (e.g. increasing electricity bills, maintenance costs and job losses).

Practical implications

The findings provide insight into the effective implementation of warehousing technologies. The proposed framework is also a valid and reliable instrument for sustainability assessment for warehousing operators, which companies can utilise for self-assessment.

Originality/value

This paper contributes to establishing a body of literature that explores the previously unclarified effects of Logistics 4.0 on firms' sustainability performance. The proposed framework, which captures critical concerns of corporate sustainability and technological adaptation, is also the first of its kind for warehouse performance assessment.

Details

Benchmarking: An International Journal, vol. 28 no. 10
Type: Research Article
ISSN: 1463-5771

Keywords

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