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The purpose of this paper is to propose a typology of the information sources for new customers or suppliers on the basis of their existing relational linkage with the acquiring firm and to further explore whether various types of information sources for new customers and suppliers have any differential effect on a firm’s immediate innovation output.

The research sample was taken from the data collected by WB enterprise surveys (2005). The WB enterprise survey is considerably comprehensive for firm-level data. Relevant questions for the study were extracted from the survey. Simultaneously, EFA, CFA and SEM using AMOS 6.0 was run for the analysis.

The findings confirm that sources for a new customer and supplier with a strong relational aspect have a significant positive effect on a firm’s innovation output in the immediately following period.

The research acknowledges the need to measure the effect of new supplier/customer on innovation depending on the type of information sources separately for product and process innovation as one of the major limitations.

This research can help managers obtain information of holistic and critical nature to incorporate in decision making for improving firm performance in innovation.

Customers and suppliers are well-established external sources of innovation ideas and information. But to what extant new customers or suppliers may be effective resources for innovation may depend largely on the sources through which they themselves are acquired by a firm, which is relatively unexplored. This study addresses the gap is the first of its kind to explore the role of the sources of information for new customer/supplier on a firm’s innovation output in the immediately following period.

Economics, business management

The case study is relevant for MBA, Master's and under graduate (economics, international and business economics) students.

Biocon is one of the top 20 companies from India in the Forbes list of “Best under a Billion” companies. It has emerged from being an enzyme-producing firm to a biotech powerhouse under the guidance of Ms Kiran M. Shaw. It is an innovative company with a varied scientific skill base and progressive manufacturing facilities for developing and commercializing biopharmaceuticals. This study attempts to explore the international foray of Biocon using the eclectic OLI framework. Entrepreneurship, need for integrated business model, innovation, quality control, etc. constituted the ownership (O) factors, important for Biocon to earn the more than compensating advantage in the overseas market. The locational factors were less important in case of Biocon as the global expansion was driven by a motive of either market seeking or cashing in on the cost advantage of its operations. The dominant mode of entry has been the joint ventures. The overseas patterns exhibited by Biocon can be captured fully by the O-L-I framework.

To understand the economic theory of OLI and the ownership, locational and internalisation advantages, link the OLI framework with the international foray of Biocon, Biocon's internationalization journey, major overseas deals signed and the economic rationale behind the deals.

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Through the course of this chapter, a detailed examination of Bangladesh's informal manufacturing sector, focussing on micro, small, and medium enterprises (MSMEs) devoted to implementing green and sustainable practices, has been explored. This chapter explores and delves deeper into major sectors, notably textiles and garments, to understand the reasons for their growth and their contribution to the development of the nation. This chapter aims to explore the MSMEs of Bangladesh's contribution to the growth of the nation and identify the bottlenecks hindering their development in detail. The informal sector, dominantly ruled by the textile and garments industry, is the main focus of this chapter, which focuses on the investigation of their growth factors. Afterwards, the chapter provides particular recommendations to encourage sustainability in the informal manufacturing sector, focussing on green and sustainable ways. Case studies from the textile and garment industries are provided as benchmarks, proving the importance of technology development and talent cultivation in confronting hindrances. The chapter calls for the design of broad macroeconomic policies intended to promote sustainable practices within the MSME sector of Bangladesh. It highlights the paramount importance of policies that promote greener working methods, especially in the textile and clothing sectors, in tune with Bangladesh's particular economic pathway. This chapter therefore acts as a critical reference to policymakers, researchers, and the private sector, drawing lessons from other jurisdictions as well as from international bodies on the capabilities of the textile and apparel sector of Bangladesh.