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Article
Publication date: 1 September 1974

P.A. Wareham

This article describes the results of a survey which has been conducted by a Market Research agency, working on behalf of Kodak Limited, into the use of av aids in industrial…

128

Abstract

This article describes the results of a survey which has been conducted by a Market Research agency, working on behalf of Kodak Limited, into the use of av aids in industrial, commercial and public undertakings throughout the UK. Any organizations which I happen to mention by name are simply examples of the types which have been contacted by the agency. Kodak does not have access to any information which links a named organization to the information they have supplied to the agency. This, as you may know, is forbidden under the code of practice of the Market Research Society.

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Education + Training, vol. 16 no. 9
Type: Research Article
ISSN: 0040-0912

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Article
Publication date: 1 March 2005

Terry Ann Jankowski and Debra S. Ketchell

At the foundation of FDRx was the drug formulary for UW Medicine published by the Drug Information Center. The DIC pharmacist had contracted with USPDI to receive the full text of…

490

Abstract

Purpose

At the foundation of FDRx was the drug formulary for UW Medicine published by the Drug Information Center. The DIC pharmacist had contracted with USPDI to receive the full text of its drug information electronically and reformat it into a print, pocket‐sized guide for distribution to clinicians. The goal of the FDRx project was to add to this core and distribute an expanded drug reference as part of a clinical resource.

Design/methodology/approach

Librarians at the University of Washington Health Sciences Libraries collaborated with clinicians to create an electronic federated drug knowledge resource, FDRx, to be used at the point of care.

Findings

Skills and experiences gained in previous projects, e.g. negotiating the licensure of campus‐wide access to bibliographic databases, project leadership, developing interfaces, instruction in the use of information resources, and IAIMS planning, easily transferred to the development of the FDRx project. The most immediate outcome, FDRx itself, had a short but successful lifespan, meeting the drug information needs of its users.

Originality/value

This partnership set the stage for future developments in the knowledge management arena at the University of Washington and changes in the roles of librarians.

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Reference Services Review, vol. 33 no. 1
Type: Research Article
ISSN: 0090-7324

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Article
Publication date: 1 November 1922

In order to ensure that only tea which is pure and fit for human food shall pass into the country, all consignments are examined on importation. In the first place this…

35

Abstract

In order to ensure that only tea which is pure and fit for human food shall pass into the country, all consignments are examined on importation. In the first place this examination is made by tea inspectors trained in the Laboratory and approved by the Treasury under the provisions of the Sale of Food and Drugs Act, 1875.

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British Food Journal, vol. 24 no. 11
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 13 May 2022

Feiyan Lin, Hengqi Tian, Jing Zhao and Maomao Chi

E-commerce content platforms are a typical type of multi-sided platform that combines transactions with social media platforms. To solve the managerial dilemma of balancing the…

858

Abstract

Purpose

E-commerce content platforms are a typical type of multi-sided platform that combines transactions with social media platforms. To solve the managerial dilemma of balancing the tension between control and autonomy of influencers' output performance, this study aims to investigate how exercising output controls through performance rewards and performance punishments impact the quantity and quality of influencers' content generation.

Design/methodology/approach

Choosing JD WeChat Shopping Circle as the research context and leveraging the introduction of a double commission subsidy policy and a removal policy as quasi-natural experiments, this study applied the difference-in-differences (DID) method to empirically test hypotheses.

Findings

Performance rewards incentivize influencers to generate high-quality content, but such incentivizing effects attenuate over time. Performance punishment drives influencers to generate expected pieces of high-quality content, and such safeguarding effects accentuate over time.

Originality/value

This study proposes output controls as an important form of governance mechanism in multi-sided platforms and substantiates how rewards and punishments as two facets of incentives affect complementors' behaviors. In addition, by distinguishing performance-contingent rewards from completion-contingent rewards, this study helps resolve the mixed findings on the effects of monetary rewards in the user-generated content (UGC) literature.

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Internet Research, vol. 33 no. 2
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 13 May 2024

Arvind Malhotra, Gordon Burtch and Jonathan Wareham

In the context of rewards-based crowdfunding, this study aims to examine the role of project backers as providers of knowledge inputs beyond just financial capital.

281

Abstract

Purpose

In the context of rewards-based crowdfunding, this study aims to examine the role of project backers as providers of knowledge inputs beyond just financial capital.

Design/methodology/approach

This study uses binomial regression to study the relationship between project creators’ and backers’ knowledge sharing, and the relationship of these two knowledge-sharing elements with achieving above-goal funding levels.

Findings

This study finds that the project creator’s knowledge sharing is significantly and positively related to backers’ knowledge sharing and that this relationship is moderated by the type of project. Furthermore, backers’ knowledge sharing is positively related to above-goal funding outcomes for a project.

Research limitations/implications

This study established the link between creators’ and backers’ knowledge sharing in rewards-based crowdfunding, which has been underexplored in the literature. This study’s direct attention to the role of knowledge as a key resource in rewards-based crowdfunding and crowdsourcing in general.

Practical implications

For entrepreneurs seeking crowdfunding, this study highlights the importance of knowledge sharing with their project backers to attain above-goal funding. Furthermore, eliciting backers’ knowledge input acts as a signaling mechanism that increases the crowd’s confidence in the project. It also endows entrepreneurs with knowledge resources that can improve project outcomes and achieve broader market success postcrowdfunding.

Originality/value

To the best of the authors’ knowledge, this study is one of the first to focus on knowledge content as a critical element in project backer-creator communication in rewards-based crowdfunding. This study also delineate the various knowledge types shared between the project creator and backers in both rewards-based crowdfunding projects.

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Journal of Knowledge Management, vol. 28 no. 6
Type: Research Article
ISSN: 1367-3270

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Article
Publication date: 27 April 2023

Aws Al-Okaily, Ai Ping Teoh, Manaf Al-Okaily, Mohammad Iranmanesh and Mohammed Azmi Al-Betar

There is a growing importance of business intelligence systems (BIS) adoption in today’s digital economy age which is characterized by uncertainty and ambiguity considering the…

951

Abstract

Purpose

There is a growing importance of business intelligence systems (BIS) adoption in today’s digital economy age which is characterized by uncertainty and ambiguity considering the magnitude and influence of data-related issues to be solved in contemporary businesses. This study aims to investigate critical success factors that affect business intelligence efficiency based on the DeLone and McLean model in Jordanian banking industry.

Design/methodology/approach

A quantitative research method through a questionnaire was used to collect data from actual users who depend on business intelligence tools to make operational and strategic decisions in Jordanian banks. The data obtained were tested using the partial least squares–structural equation modeling approach.

Findings

The survey findings attest that system quality, information quality, user quality, user satisfaction and user performance are important factors and contribute to business intelligence efficiency in the Jordanian banking industry.

Practical implications

The findings gained from this work can help policymakers in Jordanian banks to improve the business intelligence success and organizational performance.

Originality/value

To the best of the authors’ knowledge, this study is the first of its kind to propose a theoretical model to assess drivers of BIS efficiency from the Jordanian banks’ perspective.

Details

Information Discovery and Delivery, vol. 51 no. 4
Type: Research Article
ISSN: 2398-6247

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Article
Publication date: 4 April 2023

Aws Al-Okaily, Ai Ping Teoh and Manaf Al-Okaily

A crucial question still remains unanswered as to whether data analytics-oriented business intelligence (hereafter, BI) technologies can bring organizational value and benefits…

2718

Abstract

Purpose

A crucial question still remains unanswered as to whether data analytics-oriented business intelligence (hereafter, BI) technologies can bring organizational value and benefits. Thereby, several researchers called for further empirical research to extend the limited knowledge in this critical area. In an attempt to deal with this issue, we presented and tested a theoretical model to assess BI effectiveness at the organizational benefits level in this research article.

Design/methodology/approach

The suggested research model expands the application of the DeLone and McLean model in BI technology success or effectiveness research from individual level to organizational level. A cross-sectional survey is developed to obtain primary quantitative data from business and technology managers who are depending on BI technologies to make operational, technical and strategic decisions in Jordanian-listed firms.

Findings

Empirical findings show that system quality, information quality and training quality are significant predictors of user satisfaction, but not of perceived benefit. Data quality was found to be a strong predictor of both perceived benefit and user satisfaction. The influence of perceived benefit on user satisfaction was significant in turn both factors positively affect organizational benefits.

Originality/value

This research paper is a pioneering effort to assess BI technology effectiveness at an organizational level outside the context of developed countries. To the best of the authors’ knowledge, no prior research has combined all dimensions used in this research in one single model.

Details

Business Process Management Journal, vol. 29 no. 3
Type: Research Article
ISSN: 1463-7154

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Article
Publication date: 1 August 1987

Nicholas Hiley

The need to make the war effort successful encouraged the government to seek as many ways as possible to mobilise resources. The use of the skills of advertisers was recognised in…

267

Abstract

The need to make the war effort successful encouraged the government to seek as many ways as possible to mobilise resources. The use of the skills of advertisers was recognised in political circles and during the period of Asquith's premiership Le Bas had a major influence. The greatest campaign was to recruit men for the army.

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European Journal of Marketing, vol. 21 no. 8
Type: Research Article
ISSN: 0309-0566

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Book part
Publication date: 6 August 2020

John Sanders, Joanne Moore and Anna Mountford-Zimdars

This chapter critically engages with ways that teaching excellence has been operationalised in practice. Specific focus is on developing individual teaching excellence, rewarding…

Abstract

This chapter critically engages with ways that teaching excellence has been operationalised in practice. Specific focus is on developing individual teaching excellence, rewarding of success and recognition of teaching excellence and the building of evidence around what works in teaching for the benefits of students. We consider the daily interactions with students that form the basis of frameworks of teaching excellence before arguing that operationalisations of teaching excellence are highly context specific and operate at the level of institutions and the whole higher education sector. We discuss the criteria that underpin teaching excellence awards. This includes governance as well as development frameworks. After considering the complex links between research and teaching and the importance of the disciplinary dimension of teaching excellence, the chapter finally looks at the skills and attributes commonly associated with individual teacher excellence and argues that these are exceptionally difficult to pin down let alone measure. It concludes with some reflections on some of the challenges faced by institutions as they seek to develop the quality of teaching whilst meeting the requirements of the TEF.

Details

Challenging the Teaching Excellence Framework
Type: Book
ISBN: 978-1-78769-536-8

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Article
Publication date: 8 August 2024

Juthamon Sithipolvanichgul, Amandeep Dhir, Shalini Talwar, Pallavi Srivastava and Puneet Kaur

It is largely acknowledged that arbitrating the flow of knowledge can help firms strategically leverage tacit and explicit internal knowledge. However, despite the apparent…

118

Abstract

Purpose

It is largely acknowledged that arbitrating the flow of knowledge can help firms strategically leverage tacit and explicit internal knowledge. However, despite the apparent scholarly and managerial acceptance of the criticality of the flow of knowledge between various stakeholders, the academic understanding of knowledge arbitrage remains coarse-grained. There are practically no empirical insights available to unravel the consequences of firms’ knowledge arbitrage choices regarding rewards and risks. This study aims to identify the risks that emerge as firms channel the flow of knowledge from surplus to deficit areas within organizational boundaries. To this end, the authors investigate several subsumed subprocesses in knowledge arbitrage to map the associated risks.

Design/methodology/approach

This study used an exploratory qualitative approach to examine the risks that emerge as firms attempt to support knowledge flows within their organizational boundaries. The data were collected through open-ended essays via an online research platform from 45 full-time employees of firms operating in different sectors. The collected data were analyzed inductively through open, axial and selective coding.

Findings

The research findings identified three key subprocesses of knowledge arbitrage: knowledge diffusion, knowledge brokering and knowledge absorption. These subprocesses are susceptible to various risks arising the form of channels, champions, sharers and receivers of knowledge flows. In general, the study showed that a firm’s decision regarding knowledge flows, such as structured or random flows, or the presence or absence of designated coordinators to broker the flow carries specific risks for both sharers and receivers. In particular, while the risks of knowledge hiding, misinformation and disinformation manifest in all three subprocesses, low employee engagement, loss of knowledge and information overload also emerged as key risks in any two of the three subprocesses.

Originality/value

This study offers valuable insights by uncovering the hitherto unexplored risks in intrafirm knowledge arbitrage. Given that knowledge is a crucial organizational tool for driving performance, innovation and competitive advantage, understanding the risks associated with intrafirm arbitrated knowledge flows can help firms anticipate and mitigate the associated adverse consequences. The findings make a novel contribution by offering (a) a comprehensive categorization of the risks associated with knowledge arbitrage rooted in processes, people and structures and (b) a macro overview of knowledge arbitrage risks associated with the processes of knowledge diffusion, knowledge brokering and knowledge absorption.

Details

Journal of Knowledge Management, vol. 28 no. 10
Type: Research Article
ISSN: 1367-3270

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