Owais Nazir and Jamid Ul Islam
The purpose of this paper is to examine the relationships between perceived organizational support, employee engagement, employee performance and affective commitment in the…
Abstract
Purpose
The purpose of this paper is to examine the relationships between perceived organizational support, employee engagement, employee performance and affective commitment in the context of Indian higher education.
Design/methodology/approach
Data were collected from 410 employees from various higher educational institutes of India using a self-administered questionnaire. Structural equation modeling was used to analyze the data.
Findings
The results revealed a positive influence of perceived organizational support on employee performance and affective commitment. Moreover, these relationships have also been found to be mediated by employee engagement.
Practical implications
The study serves as guide for the development of influential strategies to develop and retain a well engaged, competent and committed workforce at higher educational institutes in India.
Originality/value
The study enriches the organizational behavior literature by identifying and empirically validating some antecedents and consequences of employee engagement in the context of Indian higher education where such studies are scant.
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Jamid Ul Islam, Shadma Shahid, Aaleya Rasool, Zillur Rahman, Imran Khan and Raouf Ahmad Rather
This paper aims to investigate how banking websites can activate customer engagement (CE) to consequently enhance customer trust and retention.
Abstract
Purpose
This paper aims to investigate how banking websites can activate customer engagement (CE) to consequently enhance customer trust and retention.
Design/methodology/approach
Using an online survey, data were collected from 598 customers of various (public and private) banks in India. Structural equation modeling was used to analyze the data.
Findings
Results reveal that the key website attributes viz. website interactivity, website aesthetics, customization, ease of use and telepresence positively affect CE. The results also delineate positive associations between CE, customer trust and customer retention.
Research limitations/implications
This paper unravels that by strategically focusing on the relational dynamics of CE, banks can build trust and retain their most valuable stakeholders – the customers, thereby addressing the crucial strategic concerns of banking firms.
Originality/value
This research is the first to explore the effects of key website attributes on CE in the banking context. The undertaking of this study in an emerging economy adds further insight into CE literature by generalizing the applicability of CE studies across geographic contexts.
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Salma Farooq, Aamir Akhtar, Saira Faisal, Muhammad Dawood Husain and Muhammad Owais Raza Siddiqui
The durability of nanoparticles (NPs) is essential to retain their multifunctional properties on the surface of textile products. This study aims to propose a durable and…
Abstract
Purpose
The durability of nanoparticles (NPs) is essential to retain their multifunctional properties on the surface of textile products. This study aims to propose a durable and compatible zinc oxide nanoparticles (ZnO-NPs) formulation with good antibacterial, ultraviolet (UV) resistance and moisture management properties.
Design/methodology/approach
One-step synthesis of zinc oxide nanoparticles (ZnO NPs) was done through wet chemical technique and characterized through Fourier transform infrared spectroscopy (FTIR), X-ray diffraction and scanning electron microscope (SEM) techniques. Various formulations containing nanoparticles of ZnO along with optimized concentrations of binder, emulsifier nanoparticles and softener are developed and applied to polyester knitted fabric through the pad-dry-cure method. The treated polyester fabric is evaluated for its antibacterial and UV protection activity, moisture management properties, air permeability and durability.
Findings
Results show that the zinc oxide nanoparticles have a hexagonal wurtzite structure with a 60–70 nm particle size. FTIR and SEM analysis of nano-loaded polyester knitted fabric before washing and after 20 washes confirm the presence of zinc oxide nanoparticles which shows the durability of the optimized formulation. The treated samples have shown promising antibacterial and moisture management properties and are durable up to 20 washing cycles.
Originality/value
The incorporation of metal oxides into textile materials to enhance their antimicrobial properties has been the subject of considerable research, particularly about cotton and other natural fibers. These natural fibers possess polar sites that promote the effective attachment of metal oxide particles. In contrast, there has been limited investigation into the application of these metal oxides on polyester, a non-polar fiber. Although significant attention has been given to the size and shape of nanoparticles, there remains a notable lack of studies focusing on the impact of binder types and their concentrations on the durability of coated fabrics. This research aims to address the existing gap in knowledge by examining the effects of various binder types and concentrations, in conjunction with differing concentrations of zinc oxide (ZnO) nanoparticles, on the functional properties and durability of nanoparticle-coated fabrics. The ultimate objective is to enhance the comfort and overall performance of these fabrics for the wearer.
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Xiaoming Chen and Jian Xu
The objective of this study is to investigate how the coronavirus disease 2019 (COVID-19) pandemic affects firms' financial management in China's manufacturing sector. In…
Abstract
Purpose
The objective of this study is to investigate how the coronavirus disease 2019 (COVID-19) pandemic affects firms' financial management in China's manufacturing sector. In addition, the authors analyze the changes in various financial indicators before and during the COVID-19 pandemic. Further, the authors make a cross-country comparison of the COVID-19's impact on financial management between China and Romania.
Design/methodology/approach
The study uses the balanced panel data of 2,272 manufacturing listed companies from 2019 to 2020, and applies the t-test method and multiple regression method.
Findings
The results show that firms' financial performance in most manufacturing sub-sectors decreased during the observed period. In addition, the authors find that equity financing, proper liquidity management and an expanded firm scale can improve firms' financial performance. The authors further compare the results with the Romanian results, and find that the negative impact of debt-to-equity ratio on firms' financial performance in Romania is greater than that in China and the positive impact of financial autonomy ratio and working capital ratios is greater in China than that in Romania.
Practical implications
The findings can help corporate managers make the best financial management decision in response to crisis.
Originality/value
This study is one of the pioneers that analyze how manufacturing companies carried out their financial management during the COVID-19 crisis in the Chinese context, and provides a cross-country analysis of corporate financial management practices in China and Romania.