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The purpose of this paper is to explore not only the academic measures such as grade point average of success of college-to-university transfer programs (Pathway Programs), but also the social-cultural facilitators and barriers throughout the students’ Pathway experience.

The experience of students and academic advisors moving between Queensdale College and North Star University (NSU) (pseudonyms) were analyzed using a mixed-methods approach including analysis of data from online surveys, secondary data (course performance), and focus group interviews.

Students who are able to enter the Pathway Programs at NSU perform on average better than their four-year traditional program peers. There remain a number of social-cultural barrier which need to be addressed to improve the overall experience of these transfer students.

The results from this study will assist the administrative decision makers in designing Pathways and their associated communication plans in order to meet the needs of the students with tools and supports that are both perceived by the students as valuable and are improving their Pathway experience and ultimately their academic performance.

The move to develop Pathway Programs in Ontario is a new phenomenon, even in provinces where this is more common, few studies exist which consider the social-cultural aspects of the student journey between the two institutions. This study moves beyond the standard academic performance data and provides insight into the critical role played by the social aspects in higher education experiences.

Many recent modular design methods and approaches have focused on the modularization process – decomposition and composition. This paper suggests an integrated methodology that includes additional tools and stages for a complete modular architecture design. The borders of the modular design process are expanded by adding strategic issues, appropriateness to modularity, degree of modularity and modularity strategies, in an operationalized manner. The methodology presents a “requirements analysis‐ decomposition‐composition‐design evaluation” structure. The “modularization process” is designed so as to choose from three different perspectives – customer‐based, function‐based and structure‐based design. To test and validate the methodology it was applied to a domestic gas detector product family. As a result, a new modular product architecture with eight modules was developed.

The aim of this paper is to consider the role of mass mobilisations against international business in Bolivia and analyse their wider implications for the structure of the state, relating this to recent studies looking at the scope of resistance to international business.

The analysis draws from a series of formal interviews with key political actors in Bolivia which were part of a wider ethnographic study exploring the emergence of the new hegemonic bloc in the country. The narrative is framed using the discourse theory of Laclau, and the methodology inspired by Bourdieu's understanding of social ethnography.

The paper finds that the uprisings against international business in Cochabamba in 2000 and El Alto in 2003 were pivotal in developing a wider critical consciousness to oppose neoliberalism in Bolivia. Subsequently, these social movements constructed a new identity as the “people” and implemented a more radical form of democracy.

The time period studied is such that it was impossible to assess whether or not this counter‐hegemonic movement has established a hegemonic bloc that has the potential to filter out into international resistance movements against business.

The paper offers a range of insights that may be useful to social movements concerned with constructing national and international struggles against capitalism and/or neoliberalism.

As far as is known, this is one of the first papers to outline how civil society resistance to international business can lead to wholesale shifts in the balance of power within a nation state and the construction of a substantively new political order.

Based on self-determination theory, this study aims to examine the impact of satisfaction of basic psychological needs (BPNs) on the commitment to stay self- or salary-employed. Not only the entry of individuals but also their commitment to remain self-employed is important. Enterprises established by the self-employed can only survive longer if the owners are willing to continue in self-employment.

The study was conducted among a cross-country sample drawn from Germany, Kenya and Uganda. An online survey was conducted among self- and salary-employed individuals in Germany. In Uganda and Kenya, cross-sectional samples were recruited through their workplaces and business forums. These processes yielded 869 responses (373 self-employed and 494 salary-employed). Differences in the impact of BPNs on the commitment to self-employed or salaried-employment across countries were examined using PROCESS macro 2.16.

The findings revealed that the self-employed exhibit higher commitment to their current form of employment than the salary-employed. The satisfaction of needs for autonomy and competence were associated with higher levels of commitment to self-employment than to salary-employment across the three countries. The need for relatedness was also strongly associated with commitment to self-employment much more than to salary-employment for Ugandan and Kenyan participants; but not for the German participants.

Persistence in self-employment is essential not only for individuals to remain employed but also as a pathway to achieving career success. However, research has paid limited attention to persistence in self-employment. This research contributes to the understanding of antecedents for commitment to self-employment across countries, and therefore what should be done to enable particularly young individuals to stay self-employed. Moreover, the study also examines whether these antecedents have similar effects among individuals in salaried-employment.

Within the abundant and not always unanimous body or research on conceptual and methodological approaches to consumer value in services, there are two areas of relative consensus: the multidimensional nature of value (intra-variable approach) and the existence of causal relations with other constructs (inter-variable approach). This work aims to contribute additional knowledge in both areas, with a joint approach in a structural model tested for hospitality services.

The study proposes four scales of intrinsic values (entertainment, aesthetics, ethics and spirituality as relaxation), based on Holbrook’s (1999) value typology, and a casual model to be used to measure the relationships between these four values and overall perceived value, satisfaction and loyalty. The model is tested with PLS on a sample of 585 hotel guests on the island of Sardinia (Italy).

The psychometric properties of all four value scales, created ad hoc, are tested and approved. Results on the causal model show contrasted links on the intra-variable approach, entertainment, aesthetics and spirituality (measured as relaxation), are positive antecedents of perceived value, while the path ethics-overall value is not confirmed. The value–satisfaction–loyalty chain is fully confirmed, with strong linkages.

The authors acknowledge the use of a convenience sample, of mainly leisure tourists.

The implications for managers are derived on the need of considering extra drivers (intrinsic and therefore fully experiential) of satisfaction and loyalty.

Research on value has been qualified as not univocal and controversial. This study adds knowledge on the use of four less common value types (intrinsic ones) and sheds light on their nature as antecedents of the well-known value–satisfaction–loyalty chain.

From a synthesis of literature, the purpose of this paper is to present a conceptual risk management framework, showing the effect of logistics outsourcing on the supply chain vulnerability (SCV) of shippers. The framework is designed to assist practitioners and academics in better understanding the key research, management as well as operational aspects involved.

A literature review is conducted and based on these findings a conceptual framework developed.

Logistics outsourcing is increasingly used by shippers, but the specific aspect of supply chain risk management (SCRM) and SCV in this context is rarely covered in research and implementation in practice is limited. Logistics outsourcing can have an ambiguous effect on the SCV of shippers and is influenced by other internal and external factors.

Literature directly dealing with logistics outsourcing and SCV/SCRM is rare and thus the framework is built on insights, compiled from the distinct research areas. Further research should be performed on this nascent topic.

Shippers may use the framework to revise their risk management strategy and actively use logistics outsourcing to decrease SCV. Logistics service providers can tailor their services specifically toward clients and thus both can be better prepared for future supply chain disruptions.

This paper looks specifically at SCV and SRCM of shippers with regards to logistics outsourcing.

This study aims to explore the literature related to modularity in developing and manufacturing physical products in order to employ the idea of modularity into the business services context.

In order to answer the defined research question, the authors construct an empirically grounded model for modular service platform. The research design follows an abductive logic beginning with the construction of a theoretical pre‐understanding and elaborating upon it empirically. Streams of literature that are applied are service marketing and operations and product development and modularity research including product architecture design. In the empirical part of the study, the authors elaborate on these issues through a qualitative single case study.

The results show that the developed modular service platform including four modularity dimensions: service, process, organisational and customer interface dimensions can be used to create value in business services.

With a reviewing literature of modularisation of manufacturing products and processes, an empirically grounded model of this paper shows how the business service providers can use modularisation in platform approach to identify, develop and deliver new services cost efficiently and more flexibly.

In marketing literature, notions of experience and consumer value have continuously been revisited since early works in the 1980s. This chapter deals with how tourism services are a paradigmatic realm for the analysis and application of the experiential approach by (a) providing evidence of the idiosyncrasy of the experiential approach for tourism services based on their high subjectivity, the relevance of emotions and sensations, their aggregated nature and the many interactions and contexts they provoke, and (b) reviewing previous works applying the experiential perspective to tourism, which are varied and multifaceted. Dimensions of tourism experiential value correspond to cognitive, affective, relational and sensorial aspects, which are present in the various phases of the tourism consumption process. Insights for both researchers and practitioners interested in the world of experiences in tourism are offered, as well as future lines of research to continue the challenge of studying tourism experiences.

This chapter contributes to the literature on surveillance in education toward the development of a new branch of studies in educational surveillance that foregrounds the intersections of surveillance with international education, internationalization in higher education, and the global competition for international student enrollments. This study examines the literature on the Student Exchange Visitor Information System (SEVIS), a web-based data collection system that provides a pervasive surveillance mechanism to track the activities and locations of non-immigrant international students studying in the United States. Through a qualitative content analysis, I identified key themes evident in the literature; the findings serve as a measure of the current (though dated) state of research on SEVIS while also identifying that which is not examined or discussed in this scholarship. Often taken for granted as a background necessity for national security and labor market protection in relation to hosting international students, SEVIS is regrettably under-examined from student-centered, student affairs, and critical surveillance studies perspectives. In presenting the findings of this literature analysis, this chapter provides a research agenda for future empirical study of SEVIS and the surveillance of international students.