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The purpose of this paper is to present the deficiencies in teamwork skills at Jordan hospitals as seen by team members. The study aims to identify training needs to improve teamwork-related soft skills of caregivers to enhance staff satisfaction and improve quality of care. Moreover, the paper provides a methodology to identify the training needs in any healthcare workplace by repeating the same questionnaire.

A self-administrated questionnaire was designed to study deficiencies in teamwork and team leadership at Jordan hospitals as seen by team members. Surveyed care providers included physicians, nursing and anesthesiologists operating in emergency departments, surgical operating rooms and intensive care units from various hospitals.

With a response rate of 78.8 percent, statistical analysis of collected data of opposing staff members revealed low levels of satisfaction (40.7-48 percent opposing), lack of awareness on the impact of teamwork on quality of care (15.6-22.1 percent opposing), low levels of involvement of top management (27.1-57.3 percent opposing), lack of training (52.5-69.8 percent opposing), lack of leadership skills (29.8-60 percent opposing), lack of communication (22.3-62.1 percent opposing), lack of employee involvement (37.6-50.8 percent opposing) and lack of collaboration among team members (28.6-50 percent opposing). Among the many, results illustrate the need for improving leadership skills of team leaders, improving communication and involving team members in decision making.

Several studies investigated relationships between teamwork skills and quality of care in many countries. To the authors’ knowledge, no local study investigated the deficiencies of teamwork skills among Jordan caregivers and its impact on quality of care. The study provides the ground for management at Jordan hospitals and to healthcare academic departments to tailor training courses to improve teamwork skills of caregivers. Data of this study are collected from the society who is working in the field of healthcare. As the results of this are produced from a real data, it is expected that applying the recommendations will impact the society positively by enhancing the patients’ satisfaction.

In Tunisia there are 23 business schools, five of which are at the University of Sfax. There are no data in the Tunisian higher education literature regarding the difference between these schools, especially in terms of their performance. The aim of this study is to carry out a first‐hand assessment of the teaching process and form an idea about higher education quality in these schools.

In order to achieve such an objective a survey is conducted on students’ perception of their learning experience. The data are collected through a questionnaire administered to samples of students from the different business schools at the University of Sfax.

The assessment investigation reveals some strengths, such as students’ satisfaction about the knowledge they are acquiring. However, there are several weaknesses including the sceptical attitude of the respondents towards the contents of the courses they are taking and the way they are being evaluated. The findings lead to two main conclusions. First, a culture of self‐assessment is needed in higher education institutions in order to improve the teaching process. Second, higher education institutions need to be more process‐oriented.

To the authors’ knowledge, this is the first work investigating students’ perception of their learning experience in Tunisia.

Reducing production auxiliary time is the key to improve the efficiency of the existing mixed-flow assembly line. This paper proposes a method combining improved genetic algorithm (GA) and Flexsim software. It also investigates mixed-flow assembly line scheduling and just-in-time (JIT) parts feeding scheme to reduce waste in production while taking the existing hill-drop mixed-flow assembly line as an example to verify the effectiveness of the method.

In this research, a method is presented to optimize the efficiency of the present assembly line. The multi-objective mathematical model is established based on the objective function of the minimum production cycle and part consumption balance, and the solution model is developed using multi-objective GA to obtain the mixed flow scheduling scheme of the hill-drop planter. Furthermore, modeling and simulation with Flexsim software are investigated along with the contents of line inventory, parts transportation means, daily feeding times and time points.

Theoretical analysis and simulation experiments are carried out in this paper while taking an example of a hill-drop planter mixed-flow assembly line. The results indicate that the method can effectively reduce the idle and overload of the assembly line, use the transportation resources rationally and decrease the accumulation of the line inventory.

The method of combining improved GA and Flexsim software was used here for the first time intuitively and efficiently to study the balance of existing production lines and JIT feeding of parts. Investigating the production scheduling scheme provides a reference for the enterprise production line accompanied by the quantity allocation of transportation tools, the inventory consumption of the spare parts along the line and the utilization rate of each station to reduce the auxiliary time and apply practically.

This paper explores the applications of lean thinking in re-evaluating the business school curriculum, syllabus and intended learning objectives to enhance the employability of graduates through identifying and eliminating non–value-added activities.

The research employed multilevel qualitative methodology, where 55 semi-structured interviews were conducted to collect data from academics, students and graduates from several private and public universities in Jordan.

The study finds that the application of lean thinking in the business school is twofold – it helps the developer of the school curriculum to get rid of many superfluous and non–value-added activities and also emphasises and reinforces the value-added activities. Value stream mapping, with a consideration for internal and external outputs, has been found to be a useful tool for developing an employability-focussed curriculum that equips business school students with the required competences and skills in the labour market.

The study is based on a qualitative research approach. The generalisability of the findings is difficult to assess, and future research would benefit from the insights obtained from the quantitative data

In practice, this study has identified different types of non–value-added and unnecessary activities in business school curriculum and has made suggestions for the development of a more employability-focussed curriculum.

This paper investigates the non–value-added activities of the business school curriculum, syllabus and the intended learning objectives to enhance the employability of graduates in Jordan.