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Article
Publication date: 19 March 2020

Oliver Batchelor

This paper is about the controversies stemming from digitized college and university yearbook photos and the professional values of librarians and archivists in helping higher…

344

Abstract

Purpose

This paper is about the controversies stemming from digitized college and university yearbook photos and the professional values of librarians and archivists in helping higher education communities to confront their unsettling pasts. The actions taken by college librarians and archivists reveal their dedication to core values.

Design/methodology/approach

The approach taken in this concept paper includes a review of various college yearbook controversies in higher education and the strategies used by librarians to address the controversy.

Findings

My findings revealed that librarians and archivists play a crucial role in assisting higher education institutions in coming to terms with their histories.

Originality/value

Although various news outlets have reported on college yearbook controversies, very few (if any) library publications have addressed this issue. This document will serve as a comprehensive evaluation of the controversies and how librarians have taken action.

Details

Reference Services Review, vol. 48 no. 1
Type: Research Article
ISSN: 0090-7324

Keywords

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Article
Publication date: 12 June 2017

Oliver Batchelor

The purpose of this paper is to inform library professionals on the issues, impact and methods of addressing misinformation in news.

10795

Abstract

Purpose

The purpose of this paper is to inform library professionals on the issues, impact and methods of addressing misinformation in news.

Design/methodology/approach

This paper discusses the history, scope and impact of fake news and the tools available for correcting misinformation.

Findings

Fake news and misinformation are widespread and detrimental to democracy. A misinformed electorate undermines the political system.

Originality/value

The paper does not present original findings, but it presents many useful tools for library professionals to use as a means of promoting critical thinking.

Details

Reference Services Review, vol. 45 no. 2
Type: Research Article
ISSN: 0090-7324

Keywords

Available. Content available
Article
Publication date: 25 November 2013

6

Abstract

Details

Reference Services Review, vol. 41 no. 4
Type: Research Article
ISSN: 0090-7324

Available. Content available
Article
Publication date: 5 August 2014

158

Abstract

Details

Reference Services Review, vol. 42 no. 3
Type: Research Article
ISSN: 0090-7324

Available. Content available
Article
Publication date: 4 February 2014

164

Abstract

Details

Reference Services Review, vol. 42 no. 1
Type: Research Article
ISSN: 0090-7324

Available. Content available
Article
Publication date: 3 June 2014

144

Abstract

Details

Reference Services Review, vol. 42 no. 2
Type: Research Article
ISSN: 0090-7324

Available. Content available
Article
Publication date: 10 November 2014

74

Abstract

Details

Reference Services Review, vol. 42 no. 4
Type: Research Article
ISSN: 0090-7324

Available. Content available
Article
Publication date: 12 June 2017

Eleanor Mitchell and Sarah Barbara Watstein

690

Abstract

Details

Reference Services Review, vol. 45 no. 2
Type: Research Article
ISSN: 0090-7324

Available. Content available
Article
Publication date: 21 April 2020

Sarah Barbara Watstein and Tammy Ivins

445

Abstract

Details

Reference Services Review, vol. 48 no. 1
Type: Research Article
ISSN: 0090-7324

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Book part
Publication date: 30 December 2004

Eileen J. Porter

Despite the long-term interest of medical sociologists in persons’ expectations of care, there is little known about older persons’ expectations of home care. Because satisfaction…

Abstract

Despite the long-term interest of medical sociologists in persons’ expectations of care, there is little known about older persons’ expectations of home care. Because satisfaction with home care is important to older persons, the construct of home-care satisfaction (H-CS) is an important concern of practitioners and researchers. Influenced by theories of expectations and satisfaction, researchers have characterized expectations of home care as pre-existing variables in relation to which persons appraise satisfaction. Although theorists have emphasized the importance of obtaining data about expectations when measuring satisfaction, there are few data about expectations of home care. This narrative review points out the gaps between the current research and related theories. The frameworks and methods of studies designed to measure HC-S are reviewed with particular attention to expectations. The need to add to the knowledge base about expectations (and thereby to increase the validity of the HC-S construct) is emphasized. Definitions and categories of expectations from various disciplines are presented as untapped realms for exploring expectancies and expectations in descriptive studies. An interface between the principle of individual differences and the parameter of personal importance of home-care issues is highlighted as a framework for descriptive research.

Details

Chronic Care, Health Care Systems and Services Integration
Type: Book
ISBN: 978-1-84950-300-6

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