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Article
Publication date: 14 February 2025

Qingxiao Wu, Xuejie Yang, Kaixiang Su, Aida Khakimova, Dongxiao Gu and Oleg Zolotarev

The landscape of health information acquisition has shifted from offline to online, and online question-and-answer (Q&A) communities have emerged as prominent sources of health…

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Abstract

Purpose

The landscape of health information acquisition has shifted from offline to online, and online question-and-answer (Q&A) communities have emerged as prominent sources of health information; however, it is unclear how users identify satisfactory health information. This paper identifies factors that influence users’ adoption of health information in the context of online Q&A communities.

Design/methodology/approach

Based on the elaboration likelihood model (ELM) and opinion leader theory, we construct a research model to examine how information quality (complexity, image structure and emotional change) and source credibility (authentication status, follower number) affect health information adoption behavior. We verify the hypotheses by Poisson regression and zero-inflation Poisson regression using the data collected from an online Q&A community.

Findings

The empirical results indicate that both information quality and source credibility positively affect users’ adoption of health information.

Originality/value

This research can assist designers and managers of online Q&A communities to better comprehend users’ health information needs and their preferences for adoption. This enhanced understanding can facilitate the provision of superior online health information.

Details

Online Information Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1468-4527

Keywords

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Article
Publication date: 25 July 2023

Aida Khakimova, Oleg Zolotarev and Sanjay Kaushal

Effective communication is crucial in the medical field where different stakeholders use various terminologies to describe and classify healthcare concepts such as ICD, SNOMED CT…

96

Abstract

Purpose

Effective communication is crucial in the medical field where different stakeholders use various terminologies to describe and classify healthcare concepts such as ICD, SNOMED CT, UMLS and MeSH, but the problem of polysemy can make natural language processing difficult. This study explores the contextual meanings of the term “pattern” in the biomedical literature, compares them to existing definitions, annotates a corpus for use in machine learning and proposes new definitions of terms such as “Syndrome, feature” and “pattern recognition.”

Design/methodology/approach

Entrez API was used to retrieve articles form PubMed for the study which assembled a corpus of 398 articles using a search query for the ambiguous term “pattern” in the titles or abstracts. The python NLTK library was used to extract the terms and their contexts, and an expert check was carried out. To understand the various meanings of the term, the contextual environment was analyzed by extracting the surrounding words of the term. The expert determined the appropriate size of the context for analysis to gain a more nuanced understanding of the different meanings of the term pattern.

Findings

The study found that the categories of meanings of the term “pattern” are broader in biomedical publications than in common definitions, and new categories have been emerging from the term's use in the biomedical field. The study highlights the importance of annotated corpora in advancing natural language processing techniques and provides valuable insights into the nuances of biomedical language.

Originality/value

The study's findings demonstrate the importance of exploring contextual meanings and proposing new definitions of terms in the biomedical field to improve natural language processing techniques.

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