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The majority of Malaysian firms are small and medium-sized enterprises (SMEs), and the hospitality industry is no exception. However, a study on environmental management systems (EMS) reveals that relatively few studies have observed EMS implementation in small and medium-sized enterprises hotels (SMEHs). Hence, this study aims to determine the link between institutional influences and mediating effects of top managers' perceived benefits toward EMS implementation by Malaysian SMEHs.

The results of a questionnaire survey of 252 SMEHs managerial-level professionals using Smart-PLS software provide some explanation for the marginal action taken by these SMEHs to improve their environmental performance.

Based on the findings, five variables might stimulate the implementation of an EMS: regulatory influences, customer influences, competitor influences, employee influences and manager attributes influences.

This study significantly advances understanding of EMS and SMEHs, offering a replicable research framework applicable across industries and countries. Scholars can leverage the framework for further exploration, while managers should recognize institutional influences on EMS implementation.

Given that this study is one of the few that investigates the institutional influences and perceived benefits of EMS implementation, it may provide valuable information for future research on the hospitality industry and the SMEHs among researchers and practitioners.

Supply chain disruptions are a significant risk to businesses in a global marketplace because they make it more challenging for suppliers to effectively transport goods and services to customers. Therefore, it is essential to comprehend how these disruptions affect the retail food supply chain during pandemics and explore how digitalization might help to mitigate these issues in the future.

A hybrid systematic review and analysis was conducted by retrieving data set from the scopus database using strong keyword search strategy. Later a content analysis was also done to gain more insights on the proposed research.

The results show that there are several possibilities enabling optimal scenario planning supply chain disruptions and mitigation. In this area, digitalization improves customer satisfaction and logistical efficiency, particularly in transportation and network optimization. In order to cope with uncertainty and grasp significant enhancements proactive strategies and collaboration that are guided by scenario planning and digitalization assist in developing robust supply chains that are sufficiently adaptable to adapt to shifting market conditions.

The study is limited to research papers indexed in Scopus from 2015 to 2023 with a more comprehensive review of retail food supply chain disruptions.

This research provides practical insights for retail food supply chain managers, highlighting the importance of digital maturity and scenario planning by leveraging digital tools and proactive strategies to improve logistical efficiency.

This study helps in building resilient supply chains ensures the reliable availability, and food security of essential goods, particularly during crises.

This research uniquely links digitalization and scenario planning to managing supply chain disruptions, highlighting how digital tools and strategic planning enhance resilience and adaptability in the retail food supply chain.