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Article
Publication date: 10 July 2009

Nora Leggett and Jeremy Snook

The BVRLA ICFM Professional Fleet Consultant Development Programme, developed in conjunction with the ICFM, is targeted at sales and business development executives within BVRLA

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Abstract

Purpose

The BVRLA ICFM Professional Fleet Consultant Development Programme, developed in conjunction with the ICFM, is targeted at sales and business development executives within BVRLA member companies. The four‐day training programme equips participants with the skills and knowledge to align their sales role more closely with the demands and responsibilities of the client fleet manager. This paper aims to describe the programme.

Design/methodology/approach

The paper describes the tailored approach of the programme.

Findings

The first module covers the principles of fleet management, with a focus on understanding the role and responsibilities of a fleet manager; the principles of asset and risk management; and the influence of a client's stake holders, company culture and market segmentation. It also looks at wider concerns influencing fleet choice, including the environment. The second module covers the delivery of fleet solutions; the various budgetary and taxation considerations; key acquisition and disposal options; supplier management; and the relevant legal and health and safety obligations.

Practical implications

The new programme, launched in October 2008, has been enthusiastically welcomed by the leasing and fleet management industry, which has seen its customers grow more sophisticated in their business processes and, as a consequence, ever more demanding of their service providers. BVRLA members recognise the value in an industry‐acknowledged qualification that demonstrates both their investment in employee development and their commitment to understanding the needs of their customers. The Professional Fleet Consultant Development Programme course is externally accredited by the Institute of Leadership and Management.

Originality/value

The paper is the first detailed description of the origins, design, delivery of the BVRLA ICFM Professional Fleet Consultant Development Programme.

Details

Industrial and Commercial Training, vol. 41 no. 5
Type: Research Article
ISSN: 0019-7858

Keywords

Available. Content available
Book part
Publication date: 27 December 2018

Abstract

Details

Perspectives on Diverse Student Identities in Higher Education: International Perspectives on Equity and Inclusion
Type: Book
ISBN: 978-1-78756-053-6

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Article
Publication date: 1 December 2020

Rachel Worthington and Sarah Rossetti

Public attitudes are considered influential in the successful reintegration of offenders into society after release, however research into attitudes towards offenders with…

398

Abstract

Purpose

Public attitudes are considered influential in the successful reintegration of offenders into society after release, however research into attitudes towards offenders with intellectual disability (ID) has received little attention. The purpose of this study is firstly to see if people hold differing attitudes towards the reintegration of offenders with ID compared to those without ID and secondly, to investigate whether this difference in attitude is because of differing implicit theories of intelligence (TOI). The effects of familiarity with ID were also measured.

Design/methodology/approach

In total, 200 participants read crime vignettes depicting crimes committed by offenders with and without ID and completed Dweck’s “TOI” scale.

Findings

Participants were found to have greater entity views of intelligence towards ID yet displayed more positive attitudes towards their reintegration than offenders without ID. The influence of demographics was mixed. It would appear attitudes towards offenders with ID are not as negative as initially thought.

Research limitations/implications

Implications of these findings are discussed in terms of desistance and community integration.

Practical implications

While some care must be taken when interpreting the results, this study demonstrates positive results regarding the reintegration of offenders with ID. Attitudes may be changing for the better towards those with disabilities, which is positive in terms of the government and National Health Service (NHS) objectives to reintegrate people with ID successfully back into the community. Although limited in number, it is noted that community forensic mental health teams have been effective in managing offender risk and providing good quality care (Dinani,et al.,2010; Benton and Roy, 2008). They can provide more person-centred and specialist treatments options and have links with other community services, probation and the police (Royal College of Psychiatrists, 2014).

Social implications

Community care is thought to lead to more timely treatments with more accessible support teams and services that those with ID would struggle to access in prison (Bradley, 2009). It can also lead to greater well-being and support as individuals are in a less restrictive environment and are closer to their social networks, acting as a protective factor against further reoffending (Benton & Roy, 2008; Bradley, 2009). Furthermore, it has been indicated significant financial savings would be achieved for the criminal justice system by reducing inpatient care and increasing community services and sentences, in addition to reducing the demand on prison spaces (Bradley, 2009; Benton & Roy, 2008).

Originality/value

To date, very few studies have used TOI to examine attitudes towards offenders, with none examining attitudes towards offenders with ID.

Details

Journal of Criminological Research, Policy and Practice, vol. 7 no. 2
Type: Research Article
ISSN: 2056-3841

Keywords

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