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Article
Publication date: 17 August 2012

Noor Azlina Mohd. Salleh, Salmiah Kasolang and Hj Ahmed Jaafar

The purpose of this paper is to investigate the origin and evolution of total quality management (TQM) and lean manufacturing (LM) in the automotive industry globally and…

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Abstract

Purpose

The purpose of this paper is to investigate the origin and evolution of total quality management (TQM) and lean manufacturing (LM) in the automotive industry globally and specifically in Malaysia; and selective studies on effective performance measurement for future integration of TQM and LM. The paper examines critical success and failure factors of the implementation stage based on established quality criteria, such as in the Deming Prize Award, Malaysian Prime Minister Award, ISO/TS16949, Malcolm Baldrige National Quality Award, SAEJ4001 and Toyota Production System.

Design/methodology/approach

The paper takes the form of a review of the literature on TQM and LM, utilizing journal articles, reports, books and theses.

Findings

Based on reviewed papers, it was noted that TQM and LM originate from Japan. TQM started from a Company Wide Quality Control Program initiated by Deming, while LM originated from the Toyota Production System. Both terms were coined by the west for global acceptance in 1985. It was also gathered that the evolution of LM started much earlier than that of TQM. Since then, voluminous studies have been conducted on TQM and LM but mostly independently. It was found that an integrated approach combining both TQM and LM has not been fully explored. This is especially evident in the context of the automotive industry in Malaysia. It is then believed that the need to examine this integrated initiative in the Malaysian scenario is imminent. This review paper is a preliminary work for future study to establish the standing of the automotive industry in Malaysia with respect to implementing integrated TQM and LM practices.

Practical implications

Suitable for implementation by practitioners, especially in the Malaysian or Asian automotive industry.

Originality/value

The paper is the first to study the Malaysian automotive industry, which integrates ISO/TS16949 with four TQM awards and two LM systems.

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Article
Publication date: 7 June 2021

Muhammad Mehedi Masud, Md Rajibul Ahsan, Noor Azina Ismail and Md Sohel Rana

Life insurance remains an essential part of financial and social security. The insurance penetration rate is high in the developed countries but very low in developing countries…

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Abstract

Purpose

Life insurance remains an essential part of financial and social security. The insurance penetration rate is high in the developed countries but very low in developing countries such as Malaysia, with only 4.8% penetration and extremely low underwritings. Therefore, this study aims to scrutinize the underlying determinants of a household purchase behaviour of life insurance.

Design/methodology/approach

The data generated from the administration of survey questionnaires to 325 households were analysed, using structural equation modelling to obtain the research purposes.

Findings

The analysis reveals that the knowledge of life insurance, attitudes towards life insurance, subjective norms (SN), trust and risk perception, affect the tendency of a household to purchase life insurance. The results of this study also highlight that households’ purchase-propensity influences the purchase behaviour of life insurance. Concurrently, the intention to purchase has mediating effects on explanatory variables and purchase behaviour.

Originality/value

This paper established awareness, SN, perceived behavioural control, trust and risk perception as the key determinants promoting positive attitudes towards purchasing life insurance. The findings of this study can be successfully applied to different stakeholders in a similar context. This study suggests that the managers of life insurance companies should adjust their policy guidelines in accordance with the positive relationship between the constructs and consumers’ intention to purchase life insurance.

Details

Society and Business Review, vol. 16 no. 3
Type: Research Article
ISSN: 1746-5680

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Article
Publication date: 17 July 2024

Hamdy Abdullah, Fahru Azwa Mohd Zain, Sheikh Ahmad Faiz Sheikh Ahmad Tajuddin, Nurul Aisyah Awanis A Rahim, Hazrin Izwan Che Haron and Muhammad Takiyuddin Abdul Ghani

The purpose of this study is to develop a new whistleblowing scale considering the conventional and Islamic perspectives in combating corruption. Whistleblowing has received great…

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Abstract

Purpose

The purpose of this study is to develop a new whistleblowing scale considering the conventional and Islamic perspectives in combating corruption. Whistleblowing has received great attention because it helps the corruption prevention process by revealing bad practices, improving transparency and ensuring accountability. However, not many scholars have focused on the concept of whistleblowing in the Islamic context.

Design/methodology/approach

The study uses a theoretical inquiry design, delving into the literature to thoroughly examine whistleblowing likelihood, Kohlberg’s theory and Maqasid Shariah. Through qualitative content analysis, relevant concepts are scrutinized and synthesized. The integration of Kohlberg’s theory and Maqasid Shariah aims to offer a comprehensive framework for comprehending whistleblowing likelihood, integrating perspectives from both Western and Islamic traditions.

Findings

This study has conceptualized the integration of the six stages of Kohlberg and Maqasid Shariah to understand whistleblowing likelihood. The study offers a scale to explain whistleblowing likelihood based on the two theories.

Research limitations/implications

The correlation between Kohlberg and Maqasid Shariah reveals a nuanced relationship between individual moral evolution and Islamic ethical imperatives, in the context of whistleblowing likelihood. As individuals progress through Kohlberg’s stages, aligning with Maqasid Shariah’s emphasis on societal well-being, their inclination to blow the whistle evolves from early considerations of fear and conformity to a commitment to universal ethical principles and justice.

Practical implications

The new scale integrating Kohlberg and Maqasid Shariah aids ethical climates in organizations by assessing employees’ moral development and promoting ethical leadership through tailored training. Aligned with Islamic values, the scale becomes a tool for fostering ethical behavior and organizational culture, emphasizing justice and commitment to higher ethical objectives. Managers must delicately balance justice and community harmony when implementing whistleblowing initiatives to ensure a positive impact on both ethical principles and organizational cohesion.

Social implications

By integrating the six stages of moral development proposed by Kohlberg, the new scale plays a role in promoting transparency and accountability for sustainable development. Furthermore, its alignment with Maqasid Shariah contributes to addressing corruption and advocating for social justice, making the scale a catalyst for societal well-being that respects cultural and religious values. Ultimately, the scale supports a socially responsible approach, reinforcing ethical behavior and contributing to the broader global agenda for sustainable and just societies.

Originality/value

The new scale integrating Kohlberg and Maqasid Shariah offers an innovative and interdisciplinary approach to assessing whistleblowing likelihood. This fusion provides a nuanced understanding of individuals’ ethical reasoning, aligning universal moral principles with Islamic ethics. The scale not only broadens the conceptual framework for evaluating ethical decision-making but also respects cultural diversity, making it inclusive and applicable across diverse global contexts.

Details

International Journal of Islamic and Middle Eastern Finance and Management, vol. 17 no. 5
Type: Research Article
ISSN: 1753-8394

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