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Article
Publication date: 7 August 2007

Shahrul‐Yazid Yahaya and Nooh Abu‐Bakar

The purpose of this paper is to report findings related to new product development (NPD) management issues and their corresponding decision‐making approaches undertaken by senior…

6224

Abstract

Purpose

The purpose of this paper is to report findings related to new product development (NPD) management issues and their corresponding decision‐making approaches undertaken by senior managers.

Design/methodology/approach

The study adopts grounded theory research method using interview as the primary data source. 100 NPD management issues, sourced from 16 senior managers from six technology‐based organizations in Malaysia, were investigated and analyzed.

Findings

The study revealed four categories of NPD management issues; strategic NPD management issues, NPD project management issues, NPD process and structural issues, and NPD people management issues. The study also found that senior managers apply different patterns of decision‐making approaches in dealing with each category of NPD management issues.

Research limitations/implications

Although the findings from this study are within the specific context of technology‐based organizations in Malaysia, this exploratory study opens up a number of questions for further investigation.

Practical implications

The discussion from this paper should also stimulate senior managers from other organizations or from other locations to reexamine categories of management issues in their organizations and how they approach them from a decision‐making perspective. This reflection could help identify areas which need further decision‐making skills development.

Originality/value

The classification of NPD management issues provides description of NPD management issues and the corresponding common decision‐making approaches. The study which was carried out at technology‐based organizations in Malaysia contributed to narrow down the geographical imbalances of NPD literatures, contributed to the body of NPD management literatures by bridging it with decision‐making theoretical perspective, and contributed to the naturalistic decision research stream.

Details

Management Decision, vol. 45 no. 7
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 25 September 2007

Ooi Keng Boon, Veeri Arumugam, Mohammad Samaun Safa and Nooh Abu Bakar

The purpose of this paper is to examine the perceptions of individual employees on the influence of eight elements of HRM/TQM (i.e. leadership, training and development, employee…

7886

Abstract

Purpose

The purpose of this paper is to examine the perceptions of individual employees on the influence of eight elements of HRM/TQM (i.e. leadership, training and development, employee participation, reward and recognition, customer focus, empowerment, teamwork, and communication) on employees' job involvement in six major Malaysian semiconductor contract manufacturing organizations. Despite extensive research and voluminous literature on HRM/TQM, very little empirical research has examined this scope of investigative study. Therefore, the hypotheses are developed with the intention of examining this relationship.

Design/methodology/approach

Original researches using self‐completed questionnaires, distributed to employees within these organizations, are thoroughly reported. The study sample consisted of 377 employees, resulting in a response rate of 75.4 percent. A questionnaire developed by Kanungo was used for ascertaining the level of overall job involvement. Data were analyzed by employing correlation and multiple regression analysis.

Findings

The results of this study revealed that teamwork, empowerment, customer focus, reward and recognition and communication are positively associated with employees' job involvement. Where empowerment was found to be a dominant practice, strong associations with employees' job involvement existed. Originality/value – This study contributes in advancing the HRM/TQM research literature to a better understanding of the association between HRM/TQM and employees' job involvement within the context of the Malaysian semiconductor sector.

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Article
Publication date: 16 January 2007

Keng Boon Ooi, Nooh Abu Bakar, Veeri Arumugam, Lorraine Vellapan and Alex Kim Yin Loke

This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT…

34247

Abstract

Purpose

This paper seeks to examine employees' perceptions of TQM practices and its impact on job satisfaction within a large Malaysian outsourced semiconductor assembly and test (OSAT) organization. Despite extensive research on TQM practices, none examines this scope of investigative study. Therefore, the proposed model was developed with the intention of examining this relationship.

Design/methodology/approach

Original research using self‐completed questionnaires, distributed to all staff within this organization, is thoroughly reported. The study sample consisted of 230 employees, resulting in a response rate of 76.6 percent. A questionnaire developed by Wright and Cropanzana was used for ascertaining the level of overall job satisfaction. Data were analyzed by employing correlation and multiple regression analysis.

Findings

The results revealed that teamwork, organizational trust, organizational culture and customer focus are positively associated with employees' job satisfaction. It is also found that, where teamwork was perceived as a dominant TQM practice, improvements in job satisfaction levels were significant. Further, the result of the multiple regression analysis supports the proposed model based on the empirically validated soft TQM instruments, which are reliable and valid.

Originality/value

The findings make a significant contribution by using a major Malaysian OSAT organization that proves to be useful as an example of a methodology that might be used to track the extent of TQM effects on job satisfaction. A firm could use this instrument to do a pre‐test baseline measurement, and then periodically re‐administer it to identify changes associated with TQM efforts.

Details

International Journal of Quality & Reliability Management, vol. 24 no. 1
Type: Research Article
ISSN: 0265-671X

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Article
Publication date: 20 September 2019

Malak Samih Abu Murad and Nooh Alshyab

Political instability may have far-reaching implications for economic performance. This paper aims to analyze the impact of political instability on economic growth by focusing on…

1889

Abstract

Purpose

Political instability may have far-reaching implications for economic performance. This paper aims to analyze the impact of political instability on economic growth by focusing on the case of Jordan, a small country located in the Middle East, which represents a highly political instable region.

Design/methodology/approach

The analysis is performed by regressing different indicators for internal and external political instability on economic growth for the period from 1980 to 2015 using the fully modified ordinary least squares approach.

Findings

The results point at a significant impact of political instability on the economic growth of the country in all the specifications considered; in particular, the analysis reveals a positive impact of external political instability indexed by border countries’ political instability and a negative impact of internal political instability, as proxied by the number of crimes and cabinet changes. Further, regarding the effect of the level of freedom, the authors find evidence for the so-called conflict perspective.

Originality/value

This paper is original and relevant for two main reasons. First, it adds to the debate on the effects of political instability on economic growth, and hereby, disentangles the effects of internal and external political instability. Second, it makes an important contribution by focusing on the case of Jordan, which has received little attention in the literature on political instability so far, even though political instability is a constant threat to the country.

Details

International Journal of Development Issues, vol. 18 no. 3
Type: Research Article
ISSN: 1446-8956

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Article
Publication date: 7 May 2019

Dalila Daud

Waqf has the quality of perpetuity so waqf properties cannot be sold, bought or given as a gift to others. Therefore, it is necessary to make sure that the property is fully used…

1240

Abstract

Purpose

Waqf has the quality of perpetuity so waqf properties cannot be sold, bought or given as a gift to others. Therefore, it is necessary to make sure that the property is fully used and properly managed by the Malaysian Islamic councils. To properly manage these properties, it is essential for the councils to have a proper reporting. Unfortunatley, this is not the case in the present situation for waqf. It was found that there is a lack of reporting on waqf matters. The purpose of this paper is to explore how the Islamic governance can contribute to the sufficient and adequate of waqf reporting.

Design/methodology/approach

This paper described what is being practised at present for waqf reporting. A series of Islamic governance literature was proposed in reinforcing waqf reporting.

Findings

This paper fulfils a gap in prior research by discussing several systems in Islamic governance to achieve transparency in waqf reporting. The findings of this paper may provide a significant contribution to any organisation that act as a trustee for waqf.

Practical implications

This paper provides an opportunity for further theoretical approach in defining and describing the role of governance in the reinforcement of waqf reporting. The paper has recommended several strategies towards better governance in Islamic council, and these suggestions can be offered to the councils for improvement.

Social implications

This research will be of interest to policy makers, especially Government and State Government. Given the current debate in Malaysia on the most appropriate forms of regulation for the Islamic sector, this study aims to provide valuable insights into the role of Islamic governance in the system of regulation.

Originality/value

This paper examined several governance system in Islamic governance to be applied in any Islamic organisation. This paper specifically deals governance issue that should be practised by present councils to prevent lack in waqf reporting. This system discusses the ways Islamic councils should perform since the system was originally implemented by a previous, distinguished caliph, Umar Al-Khattab.

Details

Journal of Islamic Accounting and Business Research, vol. 10 no. 3
Type: Research Article
ISSN: 1759-0817

Keywords

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