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The purpose of this paper is to explore security management in the hospitality sector of Jamaica.

The paper is based on a combination of available documentary sources and in‐depth interviews conducted with key players in the fields of law enforcement, security management and hospitality in Jamaica.

Jamaica's image as a tourism destination has been severely damaged by reports of its high murder rates. With the exception of tourism harassment however, visitors to the island are largely unaffected by crime. This outcome is not accidental; rather it is the result of a social consensus combined with a well‐articulated, comprehensive, long‐term crime management strategy involving multiple stakeholders ranging from the level of government to the individual hospitality establishment. Despite these positives however, the paper expresses serious doubts about the sustainability of the existing tourism and hospitality model.

The study is qualitative in nature and focuses on the hospitality sector in the major commercial centre and one of the major resort centres. Both have been characterised by high levels of criminal violence in the last decade. As such the results may offer important insights into crime management and tourism development but cannot be generalised.

The paper carries significant implications for policy in that it analyses the challenges of security management in a tourism destination marked by severe and complex and social contradictions.

Despite the enormity of the public discourse on the impact of crime on tourism, there has been little scholarly analysis of the challenges of security management in an environment marked simultaneously by extreme tourism dependence and extreme levels of criminal violence.

The librarian and researcher have to be able to uncover specific articles in their areas of interest. This Bibliography is designed to help. Volume IV, like Volume III, contains features to help the reader to retrieve relevant literature from MCB University Press' considerable output. Each entry within has been indexed according to author(s) and the Fifth Edition of the SCIMP/SCAMP Thesaurus. The latter thus provides a full subject index to facilitate rapid retrieval. Each article or book is assigned its own unique number and this is used in both the subject and author index. This Volume indexes 29 journals indicating the depth, coverage and expansion of MCB's portfolio.

BOOKS on Work Study and its related techniques written by British authors are a mere runnel when contrasted with the literary Mississippi which flows from the American presses. A new one is an event, so we are glad to welcome Michael Avery's volume on Methods Engineering which embodies some material previously contributed to this journal.

ALL who have visited Liverpool for any length of time have affection for her. She lies alongside a noble river, watched over by the lofty Liver building and the perhaps more architecturally perfect offices of the Mersey Dock authorities. Even in these days, when the very largest ships have been diverted to Southampton, splendid vessels come from and go to the ends of the earth almost daily. The river is the essential fact about Liverpool; she was born of the river and her waterfront is one of the world's rendezvous. As a city she compares favourably with any English town, and perhaps excels most in her few splendid buildings, amongst which the new and rapidly growing Cathedral takes first rank.

SEPTEMBER finds the summer irrevocably over, although there will still be one or two very beautiful months in the English autumn remaining. It is usually the time when the older librarian thinks of conferences, and today he realizes regretfully that these have receded into what already seems a remote past. This month as we write we have to repeat the expectation we have expressed every month since May that before these words appear in print the threatened lightning attack on the life of England will have been made by the Nazis. It is becoming so customary, however, that one can only suggest that so far as circumstances allow we proceed with our normal work. The circumstances may make this difficult but they should be faced. One thing stands out: that in public libraries, at anyrate, the demands made by readers have gradually returned to their usual level and in some places have risen above it. This does not always mean that the figures are as high as they were, because in many of the great cities and towns a part of the population, including a very large number of the children, have been evacuated. In spite of the pressure on the population as a whole, it would seem that head for head more books are being read now than at any previous time.

THE problem that Dr. E.A. Savage introduced in our last issue may well be one of the crucial debates of this winter. When it is remembered that there was a time, as our writer in Letters on Our Affairs asserts, when it was thought inadvisable for a public librarian to be Hon. Secretary of the Library Association, we can see that times have changed. There is no doubt that the Brighton Conference showed the impossibility of adequate discussion of purely professional matters when authority members are present. The manner of achieving what many desire, and yet to retain the goodwill' of intelligent authority members, is what has to be determined.

Investigates the marketing of services, defining the term and describing previous work carried out in this area. Shows how theories of buyer behaviour can help in formulating marketing strategies by the use of examples. Suggest‐that by approaching the marketing of services through the available general theories the time and cost of developing effective techniques may be reduced.

As our correspondent on another page suggests, the economic crisis may have reactions upon libraries. The most obvious one he mentions is the increased difficulty we shall experience in obtaining American books. Not all libraries, public or private, make any special collection of books published in the United States, although there has been an increasing tendency to buy more as the relations of the two countries have grown closer through their common struggle; in fact, we know libraries which have spent many hundreds of pounds in the course of the past year or two on the select lists of books which have been made for us by American librarians. It is most unfortunate that the manipulation of dollar currency should have brought about a situation in which even the exchange of ideas between the countries becomes more difficult. One suggestion might be made and that is that our American colleagues should continue to sift the literature of this time of famine for us, so that further select lists may be available in better days.