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Article
Publication date: 4 January 2022

Nita Chhinzer

This research identifies human resource (HR) management challenges and associated solutions of a medium-sized organization that reached a critical threshold of employees and…

1718

Abstract

Purpose

This research identifies human resource (HR) management challenges and associated solutions of a medium-sized organization that reached a critical threshold of employees and required formalized HR systems. HR solutions focused on using labour efficiently, linking pay to performance and motivating or rewarding desired employee behaviour are identified.

Design/methodology/approach

This case study involved HR data analysis and 50 semi-structured interviews (SSIs) over 4 successive phases: HR audit, problem identification and job description validation, solutions analysis and feedback on outcomes. Additionally, HR files and schedules were reviewed to determine labour usage, organizational structure and compensation.

Findings

HR problems and solutions associated with job analysis (e.g. role identity, role conflict), HR planning (e.g. scheduling, motivation), employee performance management (e.g. validity, employee empowerment) and compensation (e.g. inequity, turnover intentions) issues are clearly identified.

Research limitations/implications

Traditionally, HR theory or concepts are presented in a limited or isolated manner. However, this research provides an integrative assessment of numerous interrelated, complex, core HR concepts including role conflict, equity, employee empowerment, motivation, consensus building, accountability, change champions, communication and coaching.

Practical implications

This multi-phased, multi-stakeholder approach to small and medium enterprise (SME) management informs organizational leaders about HR problems and solutions they may encounter as they grow and require formalized HR systems. The proposed solutions can help safeguard organizational survival.

Originality/value

This research bridges HR theory with HR practices focusing specifically on SMEs. In addition, SMEs can benefit from the HR process information presented to conduct similar evidence-based HR problem and solution assessments.

Details

Journal of Small Business and Enterprise Development, vol. 29 no. 5
Type: Research Article
ISSN: 1462-6004

Keywords

Article
Publication date: 27 July 2021

Nita Chhinzer and Jinuk Oh

This study explores employer perspectives regarding barriers to and responsibility for the workforce integration of skilled immigrants. Specifically, this study assesses employer…

Abstract

Purpose

This study explores employer perspectives regarding barriers to and responsibility for the workforce integration of skilled immigrants. Specifically, this study assesses employer perceptions of how influential various barriers are to the integration of self-initiated expatriates (SIEs) in the workplace, uncovers employer perceptions of SIEs competence levels, identifies employer perceptions regarding multiple stakeholders’ levels of responsibility for SIEs integration and explores impactful means to overcome these barriers.

Design/methodology/approach

Given Canada’s dependence on SIEs for labour force growth, an online survey was conducted with hiring managers of 99 firms in a mid-sized city in Ontario, Canada.

Findings

The results demonstrate that employers shift the onus of responsibility for SIEs integration to other stakeholders (namely, the immigrant or government agencies), require documentation to evaluate human capital attainment of SIEs and may be systemically discriminating against SIEs.

Research limitations/implications

The results indicate a need for documented evidence to validate foreign education and skills previously acquired by SIEs. They advance research by providing a comparative assessment of barriers from the employer’s point of view.

Practical implications

The findings support the notion that employers should strategically partner with specialized private or government agencies to help with efforts to attract and evaluate SIEs.

Originality/value

Given that employers are key decision-makers regarding employment outcomes, this study investigates the underexplored role and perspective of employers in integrating SIEs. Additionally, this study provides both a holistic and a relative assessment of the barriers to and responsibility for SIEs integration, exploring the impact of each factor on employer decision-making.

Details

Education + Training, vol. 64 no. 2
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 3 September 2019

Agnes Zdaniuk and Nita Chhinzer

The purpose of this paper is to examine whether the type of explanation (excuses, justifications, apologies and denials) provided for downsizing and the source of the announcement…

Abstract

Purpose

The purpose of this paper is to examine whether the type of explanation (excuses, justifications, apologies and denials) provided for downsizing and the source of the announcement (CEO vs other organizational members) influences shareholders’ market reactions to downsizing announcements.

Design/methodology/approach

In total, 388 media-based downsizing announcements from 2006–2015 were coded for explanation type and source of message. Cumulative average return was used to assess the impact of downsizing on market reactions the day after the announcement.

Findings

As predicted, and consistent with predictions drawn from fairness theory, excuses triggered positive market reactions, whereas justifications, apologies and denials triggered negative reactions. Additionally, shareholders reacted more negatively to excuses and apologies when the announcement came from CEOs vs other organizational members.

Research limitations/implications

The current research bridges the literature on market reactions to downsizing with the organizational psychology literature to advance a novel theoretical framework for predicting shareholders’ reactions to downsizing announcements. In doing so, the authors provide a more refined understanding of why different types of explanations may differentially influence shareholders’ reactions. The current research also sheds light on when the presence of the CEO in downsizing announcements may have potentially negative consequences for organizations.

Originality/value

The findings contribute to the sparse literature examining variations in the content of downsizing announcements on shareholders’ reactions. The present research is also the first to examine whether shareholders would react less negatively if downsizing explanations came from top organizational leaders (e.g. CEOs).

Details

Journal of Organizational Change Management, vol. 32 no. 4
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 29 July 2021

Jinuk Oh and Nita Chhinzer

This study addresses three research questions related to employee turnover: (1) does transformational leadership act as a pull-to-stay factor for employees? (2) How well does…

2486

Abstract

Purpose

This study addresses three research questions related to employee turnover: (1) does transformational leadership act as a pull-to-stay factor for employees? (2) How well does turnover intention predict actual turnover behavior? (3) Does collective turnover moderate the link between turnover intentions and turnover behaviors?

Design/methodology/approach

Latent moderated structural equation modeling was employed with longitudinal and multi-source data from car dealerships located in the Seoul Capital Area, South Korea.

Findings

The results indicate a negative relationship between transformational leadership and turnover intentions and a positive relationship between turnover intentions and turnover behavior. Furthermore, the results provide empirical support for turnover contagion as a mechanism triggering turnover intentions into turnover behavior in the workplace.

Originality/value

This study provides a timely and novel contribution to the areas of leadership and employee turnover due to the underexplored research area of transformational leadership, the growing body of literature that questions the fixed assumption in employee turnover studies and the increasing interest in collective turnover. Importantly, existing research has examined the concept of collective turnover from a quantity perspective, aggregating individual turnover to group levels. This study provides a more nuanced, comprehensive evaluation of the quality of turnover, by considering the impact of performance contribution aspects of turnover at the business unit level.

Details

Leadership & Organization Development Journal, vol. 42 no. 7
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 24 November 2017

Nita Chhinzer and Anna Maria Russo

The purpose of this paper is to explore employer perceptions of graduate student employability. This study is novel since existing research focused on employability is largely…

7098

Abstract

Purpose

The purpose of this paper is to explore employer perceptions of graduate student employability. This study is novel since existing research focused on employability is largely theoretic, remains focused on defining employability of undergraduates and largely fails to determine employer perceptions of factors that increase or decrease employability of graduate students.

Design/methodology/approach

Using a two-phased approach, the authors analyzed 122 employer assessments of graduate students at a Canadian university who completed a work-term with the employer in either 2014 or 2015. The authors also collected individual data (e.g. academic achievement, work experience) from student files at the university. Phase 1 involved an exploratory factor analysis to derive factors influencing employer perceptions of employability. Phase 2 expand on factors identified in phase 1 through assessment of 153 written comments using a critical incident technique.

Findings

Phase 1 results demonstrate that professional maturity, soft skills + problem solving, continuous learning and academic achievement secure a positive relationship with employer perceptions of graduate employability. Phase 2 results indicate that employers consider generic skills (time management, working in a team, attention to detail), general mental ability, subject-specific knowledge, willingness to work, attitudes and behaviors, and responsiveness to feedback when assessing employability of graduate students.

Research limitations/implications

Collectively, the results of phase 1 and 2 provide a comprehensive awareness of the factors that employers consider when assessing employability of graduate students. Researcher, educational institution, and employer implications are presented.

Originality/value

The authors provide a holistic and empirically grounded understanding of employer perceptions of graduate student employability through reviewing quantitative and qualitative indicators of employability from the employer perspective.

Details

Education + Training, vol. 60 no. 1
Type: Research Article
ISSN: 0040-0912

Keywords

Article
Publication date: 2 September 2014

Nita Chhinzer

– The purpose of this article is to explore the impact of reasonable notice legislation on organizational mass lay-off practices in Canada.

274

Abstract

Purpose

The purpose of this article is to explore the impact of reasonable notice legislation on organizational mass lay-off practices in Canada.

Design/methodology/approach

Information regarding 1,147 mass lay-off events in Ontario were examined using aggregate level data analysis and ANOVA to develop an understanding of the role of legislation on mass lay-off practices. The data represent all Notice of Mass Termination provided to the Ministry of Labour from 2001 to 2008.

Findings

The results suggest that organizations choose to absorb inefficiencies during mass lay-offs to reduce expenses associated with reasonable notice periods. Additionally, the findings suggest that the use of mass lay-offs is polarized, with some organizations executing frequent large lay-offs, whereas others execute infrequent smaller lay-offs.

Research limitations/implications

This research provides evidence that labour legislation influences organizational decision-making during time of significant organizational change, using an ad hoc review of past organizational event. Further research is required to establish the theoretic basis (motivation, rationalization and perceptions) for these empirical results.

Originality/value

As downsizing becomes a business norm, the role of government and the concept of reasonable notice remain largely unexplored. Challenges with data availability continue to pose a significant barrier to effectively integrating both internal and external factors that influence organization level downsizing decisions. This article is very timely and extends the current discourse, by providing a preliminary exploratory analysis on the role of reasonable notice legislation.

Details

International Journal of Law and Management, vol. 56 no. 5
Type: Research Article
ISSN: 1754-243X

Keywords

Article
Publication date: 9 September 2014

Nita N. Chhinzer and Elliott Currie

The purpose of this paper is to suggest that divergent financial performance triggers different rationales for the decision to downsize (excuses, justifications, apologies or…

1261

Abstract

Purpose

The purpose of this paper is to suggest that divergent financial performance triggers different rationales for the decision to downsize (excuses, justifications, apologies or denials) and that organizational financial performance post-downsizing varies based on the initial downsizing rationale.

Design/methodology/approach

A mixed methods approach paired content analysis of 178 downsizing announcements from 2005 to 2011 with organizational financial data pre and post-downsizing event. Paired sample t-tests determined mean differences in organizational financial performance pre- and post-downsizing based on six commonly used organizational performance measures (accounting and human resources metrics). Longitudinal performance trends were evaluated using event history analysis.

Findings

Organizational experiencing both financial growth and decline engage in downsizing, but organizational financial performance varies based on downsizing rationale. For example, organizations engaging in excuse-based downsizing experienced significant levels of volatility and decline pre-downsizing, but growth post-downsizing. However, organizations engaging in justification-based downsizing experienced financial decline pre-downsizing, but no significant additional decline post-downsizing.

Research limitations/implications

Collection of information over multiple business or economic cycles, or categorizing organizations based on industry, organizations size or number of employees may provide additional information on the relationship between downsizing and organizational financial performance.

Practical implications

Organizational performance pre- and post-downsizing varies based on downsizing rationale. Additionally, metrics used to evaluate downsizing success or failure should be considered carefully.

Originality/value

The authors help explain divergent results in existing research on the relationship between downsizing and organizational financial performance by identifying downsizing as a multi-dimensional event. The study indicates that organizational experience both financial growth and decline engage in downsizing, but rationalize the downsizing differently (according to social accounts).

Article
Publication date: 3 February 2022

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

1390

Abstract

Purpose

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Negative consequences of high employee turnover provide much cause for concern in many organizations. Adopting transformational leadership behaviors better positions managers to address the issue and reduce turnover intentions at both individual and collective levels.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Details

Development and Learning in Organizations: An International Journal, vol. 36 no. 4
Type: Research Article
ISSN: 1477-7282

Keywords

Content available
Article
Publication date: 2 September 2014

Christopher Alexandra, James Stanley and Gale Dobson

78

Abstract

Details

International Journal of Law and Management, vol. 56 no. 5
Type: Research Article
ISSN: 1754-243X

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