To provide an overview of emerging concepts in the field of cross‐cultural management, which could augment/supplant the contributions made by Hofstede and Trompenaars.
Abstract
Purpose
To provide an overview of emerging concepts in the field of cross‐cultural management, which could augment/supplant the contributions made by Hofstede and Trompenaars.
Design/methodology/approach
The contributions made by well‐known researchers in the field of cross‐cultural management, such as Hofstede and Trompenaars is critiqued so that the reader can have an idea of what the existing lacuna in this field are. This critique is followed by a discussion of recent research endeavours, which are taking into account these lacuna. A polemic is built around the theme of how the grand typologies of Hofstede and Trompenaars may now have outlived their utility.
Findings
Provides an analysis of the shortcomings of Hofstede's and Trompenaars's contributions. Examines how emerging concepts like crossvergence and multiculturalism serve to make research in the area more meaningful and relevant. Focuses on how management practices found effective in one culture, can be transplanted to other cultures and embedded there.
Research limitations/implications
Only a few selected emerging concepts have been considered.
Practical implications
The direction in which future research should be carried out so as to have practical validity is delineated.
Originality/value
The paper has suggested that it is time to move forward and even away from the contributions made by Hofstede and Trompenaars. It has also pointed out the direction in which current researchers in the field are attempting to do this.
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The purpose of this study is to investigate how Knowledge Management (KM) and Intellectual Capital (IC) can increase the organizational performance of ambulatory healthcare…
Abstract
Purpose
The purpose of this study is to investigate how Knowledge Management (KM) and Intellectual Capital (IC) can increase the organizational performance of ambulatory healthcare providers and how such performance can be assessed.
Design/methodology/approach
Following the PRISMA guidelines, a structured review of peer-reviewed English-speaking articles up to 31st December 2019 was conducted. A search of ACM Digital Library, Cochrane Library, DARE, EBSCOHost, Medline, ProQuest, PubMed, ScienceDirect, Scopus and Web of Science produced 8,391 results. All studies that did not examine the impact of KM initiatives on organizational performance in an ambulatory healthcare provider setting were eliminated. The final sample of 31 studies was examined regarding the design of the KM initiatives as well as the performance concepts and indicators employed.
Findings
A range of KM tools and methods (Electronic Health Records, Clinical Decision Support, Health Information Technology, Training, Communities of Practice) have been shown to improve healthcare processes but evidence of an impact on outcomes remains mixed. Performance indicators focus on medical quality but rarely capture economic or social performance. Indicators have been adapted from the medical field, but do not adequately capture IC and KM-induced performance.
Originality/value
This review provides an overview of KM initiatives in ambulatory healthcare and assesses the associated performance metrics through an IC lens. Thereby, it enables further research on the interplay of IC, KM and performance in ambulatory care and points to several research gaps. It provides managers with guidance for designing KM initiatives in their organizations
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Nina Helgevold and Chris Wilkins
Recent decades have seen a growing consensus that as the demands on teachers becomes increasingly complex, improving the effectiveness of both initial teacher education (ITE) and…
Abstract
Recent decades have seen a growing consensus that as the demands on teachers becomes increasingly complex, improving the effectiveness of both initial teacher education (ITE) and career-long professional development is key to school improvement. ITE in particular has been for too long polarised at policy level, between ‘theory-led’ and ‘practice-led’ approaches. This chapter discusses how this polarisation is simplistic and unhelpful and highlights the benefits of the more constructive orientation towards a synergistic relationship between theory and practice that can occur, particularly when schools and universities collaborate closely in bringing new teachers into the profession. This chapter sets the scene for subsequent chapters in this book by signalling the potential for the collaborative inquiry-based lesson study model into ITE to enhance partnerships between schools and universities and contribute to a smooth transition from ITE into lifelong professional learning.
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Nina Kotula and Karolina Agnieszka Małagocka
The purpose of this paper is to investigate the relationship between digital transformation and sustainable development within the context of higher education institutions.
Abstract
Purpose
The purpose of this paper is to investigate the relationship between digital transformation and sustainable development within the context of higher education institutions.
Design/methodology/approach
This paper uses a systematic review methodology to analyze the intersection of digital transformation and sustainability in higher education institutions, drawing on academic sources and institutional reports.
Findings
Universities face a dual challenge of advancing digital transformation while integrating and enhancing sustainable development, necessitating a balance between inclusivity and innovation to meet the evolving demands of a digital-centric world and global sustainability goals. Digital transformation of higher education institutions is not only influenced by socioeconomic changes and market demands but also offers practical pathways to enhance sustainability efforts across campus operations and curriculum delivery.
Originality/value
This paper provides an overview of the concepts of digital transformation and sustainable development in the higher education environment.
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Annika Engström, Anette Johansson, Nina Edh Mirzaei, Kristina Sollander and Daved Barry
The purpose of this paper is to shed light on different types of knowledge created and how this links to the project design, process, and content.
Abstract
Purpose
The purpose of this paper is to shed light on different types of knowledge created and how this links to the project design, process, and content.
Design/methodology/approach
In this paper the authors investigate participants' experiences from a three-year interactive research project, designed to trigger reflection among the participants. They apply a knowledge creation perspective on experiences expressed by participants as a result of different research project activities.
Findings
The study resulted in five categories of insights with potential for sustainable influence on the participating organizations: an understanding of concepts and theories; an understanding of the impacts of collaborative, reflective work processes; an understanding of the meaning of one's own organizational context; an understanding of the importance of increased organizational self-awareness; and an understanding of the potential for human interaction and communication.
Practical implications
The author’s findings suggest that it is possible to design a project to promote more profound and sustainable effects on a business beyond the explicit purpose of the project. They advise practitioners to make room for iterative reflection; be mindful to create a trustful and open environment in the team; challenge results with opposing views and theories; and make room for sharing experiences and giving feedback.
Originality/value
This study contributes to unraveling key practices which can nurture conditions for knowledge creation in interactive research projects and business projects alike.
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Bonnie Brubaker Imler, Kathryn Rebecca Garcia and Nina Clements
The purpose of this study is to investigate user reaction to pop-up chat widgets for possible use as a promoter of online reference services in libraries.
Abstract
Purpose
The purpose of this study is to investigate user reaction to pop-up chat widgets for possible use as a promoter of online reference services in libraries.
Design/methodology/approach
Librarians at three different campuses of the Pennsylvania State University interviewed ten students at each campus. Librarians used a script to ask students to respond to various library websites and the potential utility of a pop-up widget. Students also responded to a sample chat widget and were asked to evaluate the timing of its appearance on the page.
Findings
All participants indicated on a timeline their preferred time for a pop-up to appear on a web page. Only 16 per cent of study participants had used the “Ask a Librarian” reference service from its current access point as a linked button on the libraries’ web pages. However, 83 per cent indicated that they would be more likely to use the Ask service if the widget appeared on the screen.
Originality/value
This research is unique, as there are no other studies in the library literature that explore pop-up chat widgets.
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Nina Michaelidou, George Christodoulides and Caterina Presi
Limited research has examined the segment of ultra-high-net-worth individuals (UHNWIs). This study aims to explore how this segment self-presents with regard to luxury on…
Abstract
Purpose
Limited research has examined the segment of ultra-high-net-worth individuals (UHNWIs). This study aims to explore how this segment self-presents with regard to luxury on Instagram.
Design/methodology/approach
We use a qualitative research approach to content-analyze 815 publicly available photos on Instagram. The analytical approach involves multiple stages and yields three key themes.
Findings
Through Instagram images, UHNWIs engage in inconspicuous consumption via subtle displays of luxury possessions and more cues that indicate luxury experiences, power and social connections. The results further identify four dimensions of self-presentation in luxury consumption on social media: ostentatious, humble, revealed and hidden.
Research limitations/implications
The study adopts an inductive approach to identify themes related to UHNWIs’ self-presentation on Instagram. Other research could adopt a quantitative approach to identify drivers of the various themes. In addition, the unit of analysis was the photo posted by the UHNWI rather than the UHNWI himself or herself. Further research might explicitly consider the overall profile of each UHNWI and their holistic approach to posting with a view to developing a typology of UHNWIs based on the way they self-present and portray their luxury consumption.
Practical implications
Luxury marketers should focus on inconspicuous products and experiences that allow the UHNWIs to decelerate and spend time with their loved ones, access rare experiences and demonstrate power via their networks.
Originality/value
We extend prior research on self-presentation on Instagram. The authors focus on UHNWIs, a neglected yet significant segment of the luxury market.
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Ulrike Pröbstl-Haider and Nina Mostegl
The effects of climate change are no longer a distant, slow-paced, future phenomenon. Due to the high dependency on reliable snow conditions, the tourism sector in Austria will…
Abstract
The effects of climate change are no longer a distant, slow-paced, future phenomenon. Due to the high dependency on reliable snow conditions, the tourism sector in Austria will need to rapidly implement adaptation measures to forego further negative impacts. However, the framing of the subject in tourism is already difficult and complex. Despite an increase in climate change awareness, the necessary collective change seems to be deliberately tardy and adaptation processes are slowly considered in political decision-making. Strategic documents on tourism policy are still lacking clear information about this challenging task and suitable strategies. Against this background, the chapter at hand discusses instruments and pathways to deal with wicked problems using climate change and winter tourism in Austria as an example. The adaptation processes for winter tourism make it possible to describe different strategies, such as normative authoritative ones, evidence-based technocratic problem-solving, incremental adjustments or participatory processes and to analyse them using case studies. It becomes clear that evidence-based, normative or participatory approaches all have their strengths and weaknesses. While, on the policy level in Austria, the discussion about the right instruments has just started, a closer look at the project-based level shows the significant potential of a bottom-up approach. However, what is required is more exchange between governmental levels, a transparent distribution of responsibilities, detailed adaptation monitoring and reliable climate-proofing of new and existing policies. Currently, it is the bottom-up processes that show more courage for change and effective implementation of measures against global warming.