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The purpose of this study is to investigate user reaction to pop-up chat widgets for possible use as a promoter of online reference services in libraries.

Librarians at three different campuses of the Pennsylvania State University interviewed ten students at each campus. Librarians used a script to ask students to respond to various library websites and the potential utility of a pop-up widget. Students also responded to a sample chat widget and were asked to evaluate the timing of its appearance on the page.

All participants indicated on a timeline their preferred time for a pop-up to appear on a web page. Only 16 per cent of study participants had used the “Ask a Librarian” reference service from its current access point as a linked button on the libraries’ web pages. However, 83 per cent indicated that they would be more likely to use the Ask service if the widget appeared on the screen.

This research is unique, as there are no other studies in the library literature that explore pop-up chat widgets.

This paper aims to explore the literature on office design approaches (ODAs) in relation to employee health. The overall goal is to facilitate the practical use and theoretical development of design approaches to healthy offices.

A scoping review of 7,432 papers collected from 4 electronic databases and 5 scientific journals resulted in the selection of 18 papers for content analysis.

Various ODAs relating to building design features and health were identified. The findings highlight challenges for this emergent field, including a paucity of literature on ODAs, a lack of definitions of health and healthy offices, ambiguous design strategies and a lack of a holistic ODA.

ODAs are potentially valuable resources but an under-considered topic for healthy office development. To the best of the authors’ knowledge, this study is the first scoping review to map and compare different design approaches in the context of office design and its main contribution is in encouraging researchers and practitioners to bring a salutogenic and holistic perspective to their design approaches.

The paper has two purposes – first, to examine the dimensionality of employee satisfaction and, second, to identify the impact of the groups of factors on employee satisfaction.

The measurement of satisfaction of all employees in the Slovenian Police based on the comprehensive on-line questionnaire. Factor analysis was used to formulate the facets of satisfaction. Multiple linear regression analysis was performed to identify the predictors of three facets of employee satisfaction.

Three facets of employee satisfaction were determined and the influence of three types of factors (demographic, job-related and organizational-support-related factors) on them was investigated. The results show that the worst assessed facet was salary and security, whereas no significant differences were found between two other facets, namely relationships and leadership, and tasks and working conditions. The three factors influenced employee satisfaction with different levels of intensity.

The current economic situation in the state, especially in the public sector and in the police service, definitely impacts the results of the survey. The survey was conducted just before the announcement of savings measures in the Slovenian public sector. Since it was conducted on-line, it has to be assumed that for some employees this probably meant that anonymity could not be assured.

The survey was performed in order to identify the opportunities for improvements in police management. The results indicate the importance of leadership, communication and participation in the work of police officers, especially during a period of limited financial resources.

The paper shows that the strongest influence, by far, on employee satisfaction is that of the employees' feeling that the police will support and protect them in case they are exposed while performing their legitimate and professional work. Trust in one's immediate superior also has a strong influence. Both could be an important signal to the management of the police to focus on activities to increase cohesiveness within the police and constantly promote the feeling of belongingness to the police among all its members.

This research aimed to better understand what influences the acceptability of non-cash incentives to encourage voluntary blood donation among those who have and have not donated blood.

This paper used data from two cross-sectional surveys with Australian blood donors (n = 768) and non-donors (n = 1,087).

Cost-benefit evaluation, embarrassment and deal proneness were found to be important predictors, explaining 4.4%–27.2% of the acceptability of six different types of non-cash incentives, in addition to demographic (age, gender, education, income), geographic (region) and behavioural (blood donor status) characteristics. Cost-benefit evaluation remained the strongest predictor, irrespective of blood donor status. People who were more embarrassed to receive an incentive generally for donating blood were slightly more accepting of health checks and charity donations, and less accepting of deal promotions. People who were more likely to respond to promotional deals generally were also more accepting of all types of incentives for blood donation; interaction effects demonstrated this was particularly true for non-donors.

Findings direct attention to factors that will improve the design and implementation of incentive programs to maximise their acceptability and impact without undermining organisational reputation, as well as point to psychographic characteristics that should be considered when evaluating the adoption and effectiveness of incentives for encouraging blood donation.

This paper extends our understanding of what explains the acceptability of different incentive types to encourage voluntary blood donation, beyond geographic, demographic and behavioural characteristics of people who do and do not donate blood.

Business incubators (BIs) represent a significant category of entrepreneurial support organizations. They provide support to entrepreneurs engaged in traditional and social ventures. They can facilitate the development of inclusive entrepreneurial ecosystems by linking entrepreneurs and stakeholders. However, incubators struggle to promote diversity and inclusion among their cohorts, and to ensure equal access to their support. There has been recent growing attention to supporting underrepresented entrepreneurs. In this context, neurodiversity has gained considerable attention. Consequently, specialized incubators and programs targeting neurodiverse entrepreneurs have emerged, and BIs have widely adopted explicit communication strategies to attract neurodiverse candidates. Considering these initiatives, this chapter explores how BIs can support neurodiverse individuals during their entrepreneurial journeys. The qualitative method uses semi-directive interviews with neurodiverse entrepreneurs to understand their experiences and expectations regarding BIs. The data was analyzed through inductive coding, resulting in three themes: (1) Specific yet diverse needs of neurodiverse entrepreneurs; (2) Visions of neurodiverse entrepreneurship; and (3) Representation of neurodiverse entrepreneurs. Findings show that neurodiverse entrepreneurs place significant hope in incubators to address the specific challenges they experience. However, to achieve their full potential in fostering an inclusive entrepreneurial ecosystem, incubators must be mindful of unintentionally reinforcing stereotypes, stigmatization, and hierarchization of neurodiverse individuals. Incubators should diversify the role models for neurodiverse entrepreneurs they promote and broaden the perspectives on neurodiverse entrepreneurship. The implications of intersectional identities on neurodiverse individuals' experience of entrepreneurship and entrepreneurial support should be considered. Involving neurodiverse entrepreneurs in the design and governance of incubation programs is important.

The purpose of this paper is to identify the factors influencing the citizens of India to prevent cybercrimes in the proposed Smart Cities of India.

A conceptual model has been developed for identifying factors preventing cybercrimes. The conceptual model was validated empirically with a sample size of 315 participants from India. Data were analyzed using structural equation modeling with SPSS and AMOS softwares.

The study reveals that the “awareness of cybercrimes” significantly influences the actual usage of technology to prevent cybercrimes in Smart Cities of India. The study reveals that government initiative (GI) and legal awareness are less influential in spreading of the awareness of cybercrimes (AOC) to the citizens of the proposed smart cities.

The conceptual model utilizes two constructs from the technology adoption model, namely, perceived usefulness and ease of use. The study employs other factors such as social media, word of mouth, GIs, legal awareness and organizations constituting entities spreading awareness from different related literature works. Thereby, a comprehensive theoretical conceptual model has been proposed which helps to identify the factors that may help in preventing cybercrimes.

This study provides an insight to the policy maker to understand several factors influencing the AOC of the citizens of the proposed Smart Cities of India for the prevention of cybercrimes.

There are few existing studies analyzing the effect of AOC to mitigate cybercrimes. Thus, this study offers a novel contribution.