Bhumika Ray, Mohit Verma, Nikshit Gautam and Manindra Kumar
This study aims to present a comprehensive review of the scientific literature on gig work and the social responsibility towards them; the study highlights the evolving nature of…
Abstract
Purpose
This study aims to present a comprehensive review of the scientific literature on gig work and the social responsibility towards them; the study highlights the evolving nature of work, career and organisation, focussing on their social responsibility towards gig work.
Design/methodology/approach
A systematic review of 186 selected articles published since the beginning of the gig economy research. Quantitative bibliometric and framework-based review techniques were used to analyse theoretical nuances, themes, antecedents and contextual factors.
Findings
Factors responsible for the social responsibility towards gig work were identified. The factors were categorised into individual, organisational and social-related attributes. Overall, the contextual factors, top articles, authors and journals suggested that gig work research is increasing exponentially across the globe.
Research limitations/implications
The understanding of the factors influencing the gig work explored, the long-term implications of disruptions or gig workers’ well-being and exploring the impact of social and cultural aspects of the gig work research.
Originality/value
To the best of the authors’ knowledge, this is one of the first studies to analyse the factors influencing social responsibility towards gig work in the changing nature of work, career and organisation. The study provides future directions for expanding the scholarship, resulting in the sustainability of this form of employment.
Details
Keywords
Nikshit Gautam, Mohit Verma and Bhumika Ray
This study aims to identify the dimensions of satisfaction in the halal tourism literature by analyzing the identified antecedents and outcomes. The study aims to synthesize the…
Abstract
Purpose
This study aims to identify the dimensions of satisfaction in the halal tourism literature by analyzing the identified antecedents and outcomes. The study aims to synthesize the current empirical findings in halal tourism. Additionally, this study provides a comprehensive understanding of the factors that lead to halal traveller satisfaction.
Design/methodology/approach
Using a meta-analysis approach, this paper synthesizes the fragmented and conflicting findings of 56 quantitative studies focusing on satisfaction and its antecedents and consequences in the halal tourism context. Data from 145 relationships representing an aggregate sample size of 21,173 were used. Additionally, this study extends the analysis by incorporating contemporary factors such as the impact of COVID-19, sample size and gender as moderators.
Findings
The findings indicate that both physical characteristics and psychological aspects are positively related to satisfaction. Further, this study reported that endorsement and revisit intention are the significant consequences of satisfaction. Lastly, this study identifies the significant moderating effect of the COVID-19 pandemic, sample size and gender on the relationship between satisfaction and its antecedents/consequences.
Research limitations/implications
Global halal tourism industry caters to Muslim and non-Muslim tourists across the globe; this article identifies the contributing factors of satisfaction in the halal tourism context. Policymakers can adapt according to their needs and preferences.
Originality/value
This study provides cumulative evidence to the literature regarding the relationship between satisfaction and its antecedents/consequences in halal tourism. This is the first meta-analysis study on the mentioned topic, making significant theoretical, managerial and methodological contributions to halal tourism research.