Michael Riley and Nikos Perogiannis
The study reported here focuses on the world of professionalconference managers and hotel managers and tests for a degree ofconsensus between them as to what attributes are…
Abstract
The study reported here focuses on the world of professional conference managers and hotel managers and tests for a degree of consensus between them as to what attributes are salient to the selection of a hotel as a conference venue. Both a strong consensus and an operational rather than a facilities focus emerges. The suspicion is raised that re‐occurring operational problems lie behind the consensus.