Ioulia Poulaki, Nikolaos Iason Koufodontis and Sofia Papadimitriou
The aim of this paper is a first attempt to map and describe airline information systems (IS) market, in the context of the latest trends affecting air services distribution…
Abstract
Purpose
The aim of this paper is a first attempt to map and describe airline information systems (IS) market, in the context of the latest trends affecting air services distribution, revenue management (RM) and passengers in the airline industry.
Design/methodology/approach
RM evolution has greatly affected airline revenues and load factors in a global environment characterized by fierce competition. The distribution of air services has shifted gradually from a model dependent on travel agents and other intermediaries toward a new trend of do-it-yourself (DIY) bookings through the Internet. The resulting new and significantly more complex environment mandates the connection between revenue management systems (RMS) and reservation systems (RS) through third parties (aggregators) that have emerged and are ready to perform this task. In this context, a market review has been carried out, following the approach of a structured literature review to illustrate this ecosystem.
Findings
Data collected from the vendors depict the market size and capabilities, highlighting that the market for IS in the airline industry is based on a relational triangle of dependence and competition that includes RS, RMS and aggregators.
Originality/value
Mapping both technological and functional backgrounds and the operation of current distribution systems and their linking with RMS and methods is deemed a necessity for identifying and describing the mechanisms that are defining the B2B relationship and the subsequent need to improve the ways current distribution schemes combined with RM applications are addressing changing market needs, reflecting the new behavioral models of the customers.
Details
Keywords
Nikolaos Iason Koufodontis, Stella Zounta and Maria Papagiouvanni
This paper aims to offer new insights on how the adoption of contemporary international accounting standards can affect the financial performance of a hotel. It provides…
Abstract
Purpose
This paper aims to offer new insights on how the adoption of contemporary international accounting standards can affect the financial performance of a hotel. It provides significant input for strategic decision making in property management, especially in countries where hotels properties are given a choice between different accounting standards.
Design/methodology/approach
Data was collected from 3-, 4- and 5- star hotels in Greece, through primary research with questionnaires, filled by hotel financial managers. Greece was selected because hotels can choose between national and international accounting standards; therefore, the research could focus on actual factors beyond mandatory adoption.
Findings
Microeconomic factors such as category or legal form of the hotel in combination with other factors can affect the perceived benefits of the selected accounting standards. Macroeconomic factors such as the overall tourism development of the destination also affect the perceived impact.
Research limitations/implications
The research was targeted at hotel executives with knowledge and participation in decision making regarding accounting standards. This requirement limited the sample since all hotels do not have a financial manager position.
Practical implications
The new knowledge can be utilized in property management as an element of hospitality strategic planning for improved assessment of anticipated effects resulting from the adoption of specific accounting standards.
Originality/value
The research fills a gap in existing knowledge by introducing elements not previously examined; additionally, it expands previous knowledge from other sectors to hospitality and tourism, while verifying or rejecting past findings.