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Article
Publication date: 21 January 2025

Nidia Guadalupe López Flores, María Óskarsdóttir and Anna Sigridur Islind

The acceleration of technology adoption in higher education, prompted by the global shift to online teaching during the COVID-19 pandemic, called for responsive programmes to…

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Abstract

Purpose

The acceleration of technology adoption in higher education, prompted by the global shift to online teaching during the COVID-19 pandemic, called for responsive programmes to address pedagogical challenges. This paper aims to present the design process and initial adoption of an institutional programme created to support instructors in providing educational resources for online and hybrid undergraduate courses at Reykjavik University.

Design/methodology/approach

By adopting a socio-technical perspective, the programme encompasses teacher support and digital platform use. Additionally, the programme aimed to enhance the student experience by increasing course consistency and facilitating data collection for future research on learning analytics.

Findings

The findings demonstrate the programme’s successful adoption, effectively strengthening teachers’ practices. Key contributions include a teacher-centric perspective on technology challenges and a socio-technical conceptualisation informed by teachers’ experiences during the pandemic.

Originality/value

This research provides valuable insights for teachers, administrators and researchers developing similar initiatives for effective professional development of faculty in online and hybrid teaching environments.

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