Lily Hsueh, Stuart Bretschneider, Justin M. Stritch and Nicole Darnall
Assessing and measuring the extent of organization-level policy implementation has received little scholarly attention, especially in the areas of local governments' procurement…
Abstract
Purpose
Assessing and measuring the extent of organization-level policy implementation has received little scholarly attention, especially in the areas of local governments' procurement and environmental protection. To rectify the paucity of research in this area, this paper adopts Leonard-Barton's (1988) conceptualization of the misalignment between the (policy) innovation and the organization and draws on an original survey of local government finance, environment and public works departments in a representative sample of US cities with at least 25,000 residents to develop a strategy for measuring the extent of the implementation of a sustainable procurement policy (SPP) in local governments.
Design/methodology/approach
The authors demonstrate through the construction of a composite index that in order for a SPP to be fully implemented, standards and rules, routines and decision-making criteria need to exist to reconcile any technical, infrastructural and decision-making misalignments between the new policy and an organization's pre-existing norms and routines.
Findings
The authors empirically assess and demonstrate that the paper's proposed composite measure of policy implementation is robust to multiple specifications and measurement reliability and construct validity tests.
Originality/value
Whereas the existing literature from political science and policy science has tended to focus on higher levels of implementation in government through a complex hierarchical system, this paper underscores the importance of the policy implementation at the organizational level. Moreover, the authors contribute methodologically by our development of a strategy to measure the extent of the implementation of a SPP by local governments.
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Gunjan Sharma, Naval Bajpai, Kushagra Kulshreshtha, Vikas Tripathi and Prince Dubey
The online shopping behavior is the outcome of the variety of attribution from product/ service offering to internet experience. The present study attempts to develop a complete…
Abstract
Purpose
The online shopping behavior is the outcome of the variety of attribution from product/ service offering to internet experience. The present study attempts to develop a complete product/service offering by exploring and examining the different combinations of online shopping attributes to provide the customized experience. Therefore, this study aims to fill the gap of customer desired experience and present scenario in online shopping behavior.
Design/methodology/approach
The exploration of attributes pertaining to online shopping behavior was done by seeking theoretical support from different technology adoption theories/models and the Delphi technique, exercised with active participants of online and offline shopping. The theoretical and experience shared attributes were devised and social desirability scale (SDS) was used for eliminating the social desirability bias. Further, the questionnaire was administered online and offline during mall intercept. The Conjoint analysis was used to investigate the relative importance and utilities of the attributes and its levels individually and compositely at different levels.
Findings
In the context, brand loyalty, online reputation management and Web interactivity were found most relavant followed by e-WOM, perceived risk and price. The specific levels of attributes such as taking consumer advice, search engine optimization (SEO), perception-based interactivity, consumer message boards, product risk and discount pricing were the crucial in motivating the customers for online shopping. This research affords the avenue for the marketers to motivate and delight consumers to retribalize by the way of “e-tribalizing.”
Research limitations/implications
The current study was conducted in confined geographical locations and limited in sample size; thus, the issue of generalization may prevail, but forthcoming researchers may exercise the techniques with better probabilistic sampling technique. The mass customization of the website features by comparing attribute orientation of customers around websites was recommended with the third-party certification to reduce the consumers’ perceived risk during online shopping. Finally, the different levels, such as Facebook fan page in ORM and Everyday Low Price (EDLP) in pricing may be considered for the future research work.
Originality/value
The research studies on online shopping behavior with Web interactivity, e-WOM, perceived risk, brand loyalty, ORM and price using a decompositional technique are scant. This study persuades the customers to go for online shopping by putting them in the almost real-time purchasing scenario. The study confirmed the need of people to retribalize through e-tribalization by the way of customization for the masses in the context of online shopping.
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The purpose of this paper is to assess the implications of organizational knowledge, source of information and functional orientation, resource-based view of the manufacturing and…
Abstract
Purpose
The purpose of this paper is to assess the implications of organizational knowledge, source of information and functional orientation, resource-based view of the manufacturing and global orientation, on manufacturing practices which include advanced manufacturing strategies.
Design/methodology/approach
An empirical study approach has been used to assess the implications of advanced manufacturing strategies on firm performance.
Findings
This paper provides a framework for managers to: assess competitive priorities of the industry; identify order winners for the industry; identify key decision areas or practices for improvements; and to assess the role of implications of organizational knowledge on the manufacturing practices.
Research limitations/implications
The limitations are as follows: the issue of organizational knowledge and learning is assessed from manufacturing view point only; plants located all over India are considered for study; and considers plants employing different manufacturing systems and products.
Practical implications
Saturated with the conventional manufacturing technologies, a growing number of small- and medium-scale industries began to explore advanced manufacturing technologies (AMTs). Investment in AMTs remains a promising but potentially risky venture. This paper helps the small- and medium-scale industries to adopt viable AMTs and business performance strategies and then provides guidelines for enhancing their competitiveness.
Social implications
This paper may help all the stakeholders of small- and medium-scale industry.
Originality/value
This paper is based on one of the few studies conducted to assess the implications of advanced manufacturing strategies on firm performance in Indian scenario.