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The purpose of this paper is to understand how is the workplace changing with the age-range of its workforce? Why is happiness and wellness in the workplace being prioritised more than ever before? Will the workplace of the future be designed as a serviced experience rather than the office that is known today? This paper aims to examine these questions, and why the answer might be found in the influence of Generation Y and technology organisations.

The approach to this paper is to draw from a number of sources – AECOM’s published paper for the BCO on how the TMT sectors are impacting office design – extensive AECOM project experience and research in practice. The presentation prepared for cutting edge was the starting point for the structure and content of this paper.

The authors are designing for multiple generations at work, not just the youngest people. The authors can learn much, however, from the trends being set by the youngest sectors, such as technology organisations with their Generation X board members driving speed, informality and a work/life blend. The next generation workplace will be designed with more emphasis on diversity, choice, flexibility and sustainability. The office will be as much about the experience and service provision as the physical space supporting people holistically for a happier, healthier and more productive workforce.

There are multiple topics addressed in this paper. Research and findings are drawn from other sources. New research is beyond the scope of this paper.

Looking ahead, developers and architects will need to reuse empty office space in other ways. The city block of the future must be mixed-use, vertically and horizontally, and incorporate offices, residential, dining, leisure and co-working, with a permeable, linked-up ground floor. City blocks today are sometimes segregated, designed as separate buildings in one, with separate entrances breaking up the ground floor into separate domains. The city block of the future needs to be more joined up, more connected and open at ground floor level to allow a mix of people and functions, creating more public space.

The opportunity is to create sustainable and highly utilised environments where people can work, live and socialise.

Drawing from the AECOM proprietary global occupancy database which contains 25 years of data of how buildings are actually used over time. This paper includes the data for the last ten years. Applying the reality of four generations in the workplace to the design of office buildings.

The objective of this paper is to investigate how design variables – specifically spatial arrangements and adjacencies (which are termed “place”) – can be best deployed to improve working practices (which are called “process”) in order to help creative organisations to enhance the performance of working groups (i.e. support managerial purpose).

Observations of space use over time and questionnaires eliciting participants' opinions on the impact of the new spatial arrangements on working methods were used in two healthcare companies to study the outcomes of pilot projects.

The managerial objectives in both companies were to create working environments that could be used to stimulate interaction within and between diverse disciplines brought together to develop new healthcare products. Significant benefits were reported, particularly improved accessibility and collaboration within and between working groups – an important conclusion is that no individual design feature was responsible for the changes but rather the weaving together of place and process in pursuit of managerial purpose.

The interaction of purpose, place and process has led one to conclude that methods dependent on limiting variables and controlling contexts are not appropriate for studying relationships between environment, productivity and user satisfaction. The synoptic, multivariate and interventionist Harvard Business School case study method may be more appropriate.

Environmental variables are far from being irrelevant to achieving improvements in organisational performance in creative organisations. However, context, purpose and process must also be taken into account.

The purpose of this paper is to provide a comprehensive overview of the literature related to performance measurement (PM) in airport settings. Two research questions were addressed: how the literature has evolved during the last 45 years; and which performance dimensions have been emphasized during this period.

For the purpose of this study, 380 documents, published between 1970 and 2015 were systematically analyzed. The literature reviewed comprises academic peer-reviewed articles, and studies published by other relevant sources, including professional-related literature.

The literature reviewed points to three stages relating to the evolution of the PM in airport settings during the period analyzed. Although with a significant lag, this evolution seems to have followed the broad literature on PM. Moreover, a relationship between these stages and the changes occurring at the airport industry was found. Several aspects of airport multidimensional performance are identified and discussed.

Based on the findings of this study, it is concluded that a more comprehensive approach to airport PM is needed. In this context, a research agenda is suggested.

The findings of this study have relevant practical implications for the airport industry. In this context, a framework representing a comprehensive approach to airport performance dimensions with impact on external stakeholders is presented. This framework can be a relevant contribution for researchers and practitioners which are looking for a more comprehensive and multidimensional approach to airport PM.

To the best of the authors’ knowledge, this study appears to be the first to examine the literature related to airport PM according to such a comprehensive approach. A framework of the performance dimensions related to the airport business is provided.

A FIRST attempt to give the dates of the introduction of printing into the various places in a county, generally results in an exhibition of the ignorance of the compiler. Further, when the information has not been systematically collected but simply forms part of a general collection of titles, relating not only to that county but to the country at large, the local specialist will probably quote vaguely of “rushing in where” he “fears to tread.” My only apology, and I consider it a perfectly valid one, for publishing the following notes on Essex printers and booksellers, is that no one else has done it.

This paper aims to synthesize the knowledge published in the International Journal of Sociology and Social Policy since its inaugural issue to current issue, i.e. from 1981 to 2021, using a structured and systematic review technique.

In order to achieve the objective of this paper, the authors have analysed the bibliometric metadata of 1,583 research documents published during the last four decades in International Journal of Sociology and Social Policy by employing a structural and quantitative literature review technique, i.e. bibliometric. Particularly, the authors used performance analysis and network analysis (intellectual and social network analysis).

Findings reveal the performance metrics, i.e. productivity and citation performance of various constituencies of IJSSP such as authors, institutes, research articles etc. In addition, the authors constituted certain knowledge networks such as keywords co-occurrence, strategic map and social network.

Present systematic and objective review reveals the evolution and pattern of research publication in IJSSP, and this will help in predicting and setting the future course of knowledge creation such as emphasis on a particular theory or framework, reexamining the established assumptions and so on.

In the wake of changing social policy dynamics, the present systematic synthesis helps in understanding the possible emerging areas of concerns both for practitioners and policymakers.

The present study is a first attempt that considers the entire research corpus of the journal and synthesizes it objectively and systematically.

Understanding how health status and physiological factors affect performance is a daunting task. This chapter will discuss physiological, behavioral, and psychological factors that influence or determine the capacity to fight, and will consider metrics that can be used to measure their status. The premise of this discussion is that there is a set of physiological and psychological factors that intimately affect performance and that the relative contribution of these variables is individually unique. These factors can be identified and assessed, and are amenable to modification. A fuller understanding of these variables can lead the effort to maintain and improve performance in the adverse and challenging environments of military operations.