Desak Ketut Sintaasih, I.G.A. Manuati Dewi, I Wayan Mudiartha Utama and Ni Wayan Mujiati
This study aims to analyze the relationship of work spirituality, organizational commitment and performance of rural credit institution (Lembaga Perkreditan Desa [LPD]…
Abstract
Purpose
This study aims to analyze the relationship of work spirituality, organizational commitment and performance of rural credit institution (Lembaga Perkreditan Desa [LPD]) administrators.
Design/methodology/approach
To obtain the data, the researcher uses the interview and questionnaire techniques. The questionnaire is used as the research instrument whose validity and reliability have been tested. This study uses the quantitative approach. The analysis technique used is the path analysis. The significance level of the mediation role is analyzed by using Sobel test.
Findings
The work spirituality is proven to give a positive and significant effect to the performance of administrator and organizational commitment. It can be summarized that the higher the work spirituality, the better the performance at work and the higher organizational commitment. The organizational commitment also gives a positive and significant effect to the LPD administrator’s performance. The organizational commitment is proven to be the partial mediator variable for the relationship between the work spirituality and work performance of LPD administrator.
Research limitations/implications
First, LPD as the druwe institution or owned by the traditional village has to be directed to the attempt of improving the standard of living of Krama Desa Adat and supporting the development of the traditional village. Second, it is important for LPD to be run by the human resource with high work spirituality; thus, it can positively affect their commitment to the organization and improve their performance at work.
Originality/value
The originality of this study is the finding of various empirical studies that have not been explained in an integrated way about the relationship between the work spirituality and organizational commitment, as well as the individual performance. Therefore, this study analyzes further about the relationship among them. In the previous study, there are many researchers who analyze the industry, but few do it in the local wisdom-based organizations such as LPDs that are developing rapidly in Bali.
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Keywords
I Nengah Aristana, I Wayan Edi Arsawan and Ni Wayan Rustiarini
This research aims to test employee loyalty in the hotel industry, particularly during the Covid-19 pandemic. This study examines the relationship between leader support in…
Abstract
Purpose
This research aims to test employee loyalty in the hotel industry, particularly during the Covid-19 pandemic. This study examines the relationship between leader support in building job satisfaction, trust and employee loyalty. Also, this research aims to test and explain the role of satisfaction and trust as mediator variables.
Design/methodology/approach
This research used a quantitative design by distributing questionnaires to 206 employees of the 97 hotels in Bali, Indonesia, particularly during pandemic Covid-19. The research data were then analyzed by using WarpPLS software.
Findings
The results revealed that leader support did not have a significant effect on loyalty. Satisfaction and trust act as double mediators in leaders’ support and loyalty relationships.
Research limitations/implications
Employees need leaders’ support to remain loyal to their organization in a slowdown situation due to the Covid-19 pandemic and its various challenges.
Originality/value
Research on the effects of the Covid-19 pandemic on various sectors has been comprehensive. However, the research that invests in employee loyalty in the hospitality industry is still rare. This study analyzes the loyalty of hotel employees, particularly when the tourism sector is experiencing a slowdown. This study also examines the role of trust and satisfaction as mediating relationships between leaders’ support and loyalty, which have not been widely analyzed in previous studies.