Michael Clark, Susan Benbow, Vanessa Scott, Neil Moreland and David Jolley
The important initiative from the Department of Health (Working Group on Copying Letters to Patients, 2002) to require that letters between clinicians should be copied to the…
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The important initiative from the Department of Health (Working Group on Copying Letters to Patients, 2002) to require that letters between clinicians should be copied to the patient has not been implemented as widely as was intended. There have been concerns about logistics and fears that patients might be confused or frightened by communications they are not equipped to understand. Yet, modifications of the system to allow patients the choice to receive or not receive such letters and suitable training for clinicians offer safeguards. There is no doubt that copying letters provides an inexpensive mechanism for involving patients in their own care and treatment, offering transparency and confirming respect for equality in the relationship between patient and clinician. This paper reports experience with copying letters to patients and families with dementia. The process was warmly received by patients and carers, including families in a black and minority ethnic (BME) community, and few adverse comments were made. The routine application of this initiative will have benefits for the quality of service experience for older people, including those with dementia.
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The New Year will see Britain a member of the largest multi‐national free trade area in the world and there must be few who see it as anything less than the beginning of a new…
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The New Year will see Britain a member of the largest multi‐national free trade area in the world and there must be few who see it as anything less than the beginning of a new era, in trade, its trends, customs and usages and especially in the field of labour, relations, mobility, practices. Much can be foreseen but to some extent it is all very unpredictable. Optimists see it as a vast market of 250 millions, with a lot of money in their pockets, waiting for British exports; others, not quite so sure, fear the movement of trade may well be in reverse and if the increasing number of great articulated motor trucks, heavily laden with food and other goods, now spilling from the Channel ports into the roads of Kent are an indication, the last could well be true. They come from faraway places, not all in the European Economic Community; from Yugoslavia and Budapest, cities of the Rhineland, from Amsterdam, Stuttgart, Mulhouse and Milano. Kent has had its invasions before, with the Legions of Claudius and in 1940 when the battle roared through the Kentish skies. Hitherto quiet villagers are now in revolt against the pre‐juggernaut invasion; they, too, fear more will come with the enlarged EEC, thundering through their one‐street communities.
Neil Scott, David Ponniah and Ben Saud
Presents the findings of an investigation into the attitudes of civil engineers and their companies towards modern management practices. Contractors are moving rapidly to meet the…
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Presents the findings of an investigation into the attitudes of civil engineers and their companies towards modern management practices. Contractors are moving rapidly to meet the challenges of a modern business world and are making full use of the tools available. Consultants, however, are lagging behind in their attitudes and are slower in embracing the theories and practices involved. The investigation has raised as many questions as have been answered but sufficient information has been provided to make the reader think seriously about the subject of management, and the training of managers within the construction industry.
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Neil Scott, David Ponniah and Ben Saud
Reviews the general state of computer systems in the constructionindustry. Reports on a survey aimed at examining the attitudes ofpeople in the construction industry regarding…
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Reviews the general state of computer systems in the construction industry. Reports on a survey aimed at examining the attitudes of people in the construction industry regarding computer applications and reveals the importance of computers in areas such as engineering and management. Highlights the prospects of computer applications in the future and concludes that advances in technology are going to require a change in attitude between all parties in the industry.
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Paul Mooney, Joseph B. Ryan, Philip L. Gunter and R. Kenton Denny
In addressing positive general education teaching practices for use with students with or at risk for emotional and behavioral disorders (EBD), the chapter emphasizes teacher…
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In addressing positive general education teaching practices for use with students with or at risk for emotional and behavioral disorders (EBD), the chapter emphasizes teacher behavior change research that has been informed by applied behavior analytic (ABA) principles. Its central theme is that general education teachers can access research informed by ABA in developing prosocial instructional and management practices. Highlighted teaching practices include fostering correct academic responses from students, increasing active student response, and using contingent praise with regularity. The chapter also discusses functional behavioral assessment, positive behavioral interventions and supports, and controversial behavior change issues surrounding seclusion and restraints and medication, topics related to teaching students with or at risk for EBD in general education settings.
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Over the last decade, the accounting convergence process with the development and adoption of IFRS as national standards has become the focus of governments, professionals, and…
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Over the last decade, the accounting convergence process with the development and adoption of IFRS as national standards has become the focus of governments, professionals, and researchers. In 2005, the EU (including Germany) and Australia adopted IFRS. A survey by Deloitte Touche Tohmatsu (2010) reported that 89 countries have adopted or intend to adopt IFRS for all their domestic listed companies. Currently, more than 100 jurisdictions require or permit the use of IFRS, with countries such as Canada, Brazil, and Argentina being the most recent adopters (IFRS Foundation, 2011b). This growing number of countries implementing IFRS and their experiences and emerging challenges have further raised researchers' interest in this controversial topic (Ashbaugh & Pincus, 2001; Atwood et al., 2011; Byard et al., 2011; Christensen et al., 2007; Daske et al., 2008; Ding et al., 2007; Hail et al., 2010a, 2010b; Kvaal & Nobes, 2010; McAnally et al., 2010; Mechelli, 2009; Niskanen, Kinnunen, & Kasanen, 2000; Stolowy, Haller, & Klockhaus, 2001; Tyrrall et al., 2007). However, these studies have concentrated on the development and application of specific accounting standards and practices and/or cross-national and cross-cultural issues concerning adaptation, implementation, and evaluation of IFRS. Moreover, an increasing number of studies have been devoted to classifications of accounting models and categorization of accounting standards, principles, and values (Chanchani & Willett, 2004; D'Arcy, 2000, 2001; Doupnik & Richter, 2004; Doupnik & Salter, 1993; Gray, 1988; Kamla, Gallhofer, & Haslam, 2006; Nair & Frank, 1980; Patel, 2003, 2007; Perera & Mathews, 1990; Salter & Doupnik, 1992). However, very few studies have critically examined the historical development of accounting practices and issues related to convergence in its socioeconomic context and, importantly, we are not aware of any study that has rigorously examined the institutionalization of Anglo-American accounting practices as international practice with an emphasis on power and legitimacy in the move toward convergence of accounting standards.
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- Consumer behaviour
- Customer profiling
- Customer requirements
- Customer satisfaction
- Customer services quality
- Customer surveys
- Customers
- Direct marketing
- Marketing models
- Marketing philosophy
- Marketing planning
- Marketing strategy
- Marketing theory
- Organizations
- Premier brands
- Retail trade
- Retailing
- Sales campaigns
- Strategic marketing
- United Kingdom
Provides a statistical overview of vertical and horizontal in equality on gender relations in higher education in the USA. States that though the female share of presidents…
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Provides a statistical overview of vertical and horizontal in equality on gender relations in higher education in the USA. States that though the female share of presidents, doctorates and enrolment is increasing, women earn less than men, lead lower status and small universities and choose lower status majors. Presents evidence suggesting that white women are more discriminated against than black women and that the integration of women in “male” disciplines has slowed down.
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The purpose of this research is to report on the surveying of three vernacular thatched properties in the Outer Hebrides, Scotland, all run as Youth Hostels.
Abstract
Purpose
The purpose of this research is to report on the surveying of three vernacular thatched properties in the Outer Hebrides, Scotland, all run as Youth Hostels.
Design/methodology/approach
The case study buildings are compared with 42 Arnol, the blackhouse on North Lewis cared for by Historic Scotland. The paper compares plan form, roof structure, thatching material and securing methods using data collected during extensive field investigations in 2004.
Findings
The paper concludes that the more northerly property Garenin most closely resembles 42 Arnol and can be classified as “Hebridean” in structure, while Howmore to the south is typical of the “Skye” pattern. Berneray, the central of the three properties, exhibits construction techniques of both types, indicating that it defines the boundary between the two types.
Originality/value
The findings of this research will be useful to surveyors, owners and maintenance managers responsible for these unique vernacular structures.