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The purpose of this paper is to identify the factors and most significant reasons leading to supply chain inefficiency with respect to high cost, high lead time and poor quality at wholesale stage of mango supply chain in India, and also to find out the measures which may be taken to improve supply chain efficiency.

The paper opted for an exploratory study using the quantitative and qualitative method of research. The study was conducted at Asia’s largest and world’s second largest fruits and vegetable wholesale market (Mandi) in Azadpur, Delhi. Factors have been identified using factor analysis and the measures to improve supply chain efficiency in fruits sector have been found out through semi-structured interviews with agri- and food-supply chain experts.

Based on the factor analysis, three factors were identified for high cost, namely, operational charges, labour and resources; four factors were identified for high lead time, namely, operational issues, labour, resources and infrastructure; and four factors were identified for poor quality, namely, operational issues, infrastructure, resources and poor ambience. It was also found that operational factor is the most significant factor leading to supply chain inefficiency. The study also highlighted the measures for improving supply chain efficiency based on the outcome of the interviews.

This study is limited to the wholesale stage of fruit supply chain with the focus on Azadpur Mandi, Delhi, India, with specific reference to mango. Also, the measures have been identified for only the most significant reasons under each factor leading to supply chain inefficiency with respect to cost, time and quality.

There is a dearth of literature on improving the supply chain efficiency pertaining to the wholesale stage of fruits and vegetable sector in India. This paper tries to fulfil the gap and contributed to the literature on agriculture supply chain, which may be helpful for the researchers as well as the practitioners to improve food supply chain pertaining to developing countries.

A growing body of literature has begun in the direction of supply chain performance measurement. However, selecting the appropriate set of key performance indicators (KPIs) for measuring supply chain performance have always remained a challenge. The purpose of this paper is to identify the KPIs and categorize them specifically for measuring retail supply chain performance.

A qualitative approach, based on literature has been adopted. Published literature from refereed journals on supply chain performance measurement has been considered and various approaches for developing KPIs have been studied to develop a theoretical framework for performance measurement in retail supply chain.

The paper identifies key indicators for performance measurement and classifies them into four major categories: transport optimization, information technology optimization, inventory optimization and resource optimization. These key indicators are arranged precisely for retail industry. A theoretical framework is proposed to link the performance of these constructs on financial performance of the firm.

Future research can be carried out to validate the relevance and applicability of identified indicators. The study can be further conducted to measure the interrelationships between the KPIs and their impact on financial performance of the firm.

This study proposes a list of indicators for retail industry, which are presented in appropriate categories so that it can be used by the focussed teams for further improvement.

To the best of authors’ knowledge, no other study has categorized the KPIs into groups, specifically for measuring retail supply chain performance. The researcher also intends to carry out further empirical study to test the proposed theoretical framework.

A collocation technique based on re-defined quintic B-splines over Crank-Nicolson is presented to solve the Fisher's type equation. We take three cases of aforesaid equation. The stability analysis and rate of convergence are also done.

The quintic B-splines are re-defined which are used for space integration. Taylor series expansion is applied for linearization of the nonlinear terms. The discretization of the problem gives up linear system of equations. A Gaussian elimination method is used to solve these systems.

Three examples are taken for analysis. The analysis gives guarantee that the present method provides much better results than previously presented methods in literature. The stability analysis and rate of convergence show that the method is unconditionally stable and quadratic convergent for Fisher's type equation. Moreover, the present method is simple and easy to implement, so it may be considered as an alternative method to solve PDEs.

This work is the original work of authors which is neither published nor submitted anywhere else for publication.

This study aims to discover the key performance indicators (KPIs) of the agricultural cold supply chain (ACSC) and analyze their consequences on the performance of ACSC within the bounds of Indian topography.

The KPIs have been explored based on the literature review both in global and Indian context and domain expert's opinions. The interdependency characteristics and cause–effect relationship among the KPIs have been analyzed using a fuzzy decision-making trial and evaluation laboratory (f-DEMATEL) approach.

The findings extracted from the empirical assessment of the problem find strong compliance with the notions of theoretical model assessment. The results highlight that the cost of product waste and operating and performance costs are the two most important performance indicators of an Indian ACSC. Furthermore, governmental policies and regulations and the effectiveness of cold chain (CC) equipment also have a high degree of influencing characteristics on ACSC performance.

To connect the study with practicalities, the assessment of the KPIs is allied with real-time practices by clustering the beliefs of Indian professionals. Therefore, the decision-making behavior of the experts might be influenced by geographical constraints. However, the key findings provide advantages to the ACSC players, a bright hope for future food security and a significant profit for farmers.

The presented paper encompasses various aspects of the ACSC, including theoretical and empirical perspectives exercised to contemplate the system dynamics, which inculcates the essence of the associated practicalities. Thus, this study has various practical contributions relevant to managerial and societal perspectives.

The case is positioned in the domain of building, managing and communicating corporate reputation. It discusses the entry of Lenovo in the Indian market where the company faced reputational challenges. Definition of a corporate reputation strategy which was aligned to the overall strategy of the company, helped Lenovo traverse difficult terrains. The case would be relevant for courses on corporate reputation, communication and strategy.

The case is targeted at MBA students, corporate and PR professionals. The case can be used for MBA courses or management development programmes on corporate reputation, communication, and strategy.

The case brings out key elements of entry into an emerging market flooded with international, well-positioned players and discusses the entry of Lenovo in the Indian market where the problem was compounded by perceptions of Chinese origin. How does Lenovo bring about a turnaround in positioning, building, communicating and managing reputation, how does it steer stakeholder opinion in its favour? Will Lenovo India be able to replicate the success model in China? The case presents the challenges and discusses the strategies adopted by Amar Babu, MD Lenovo to bring about a change in the existing perceptions of stakeholders.

To discuss strategies for building corporate reputation.

To critically examine and analyze the strategies adopted by Lenovo India to build reputation and gain market share.

To analyse links between strategy generation and reputation management.

Teaching notes are available, please consult your librarian to access these.

This paper explores the contextual relevance of sharing economy for the organic food market in an emerging economy like India.

Case study approach was used to collect empirical data from different types of organic food markets.

Organic food farmers markets compared to online and health food stores tends to facilitate sharing economy more since it helps them to build value, scale and trust. By sharing resources, skills and spaces, organic farmers markets have increased organic food availability, reduced its cost of certification and operation besides managing consumer trust. Subjective influence through social media and offline interaction reduces information asymmetry at zero marginal cost. Organic food producers/retailers can get a competitive advantage by tapping underutilized assets to create value and opportunities besides overcoming their demand and supply constraints.

The research offers a fresh perspective to the organic food sector, particularly in emerging economies like India. It could assist all stakeholders to overcome the current demand and supply challenges faced in organic food markets.

The objective is to carry out a thorough literature review and analysis of sustainable production system (SPS) and identify avenues for the future research.

A sample of 903 articles published from 1996 to 2019 in 40 journals were considered in the analysis. The classification and analysis of articles was done based on: time, focus area, methodology, research stream, authorship, industry sector, critical elements, implementation status, type of support and performance. Based on the analysis the future scope development needs are identified.

The findings are: increasing trend in empirical and conceptual research articles, need of sustainable principles implementation in the product development with combination of all the areas, need of more intercontinental research collaborations as the sustainable production is interconnected rather than isolated, need of sustainable constructs implementation as a coherent set instead of individual constructs, need of integration of sustainable philosophy with other manufacturing philosophies to achieve sustainable results and need of testing and validation of the support by researchers.

The results from the study will be useful to the researchers, academicians and professionals to trace the gaps, growth, pertinence and research developments in the field of SPS.

Integrating sustainability strategies with business processes is the most challenging task for industry professionals due to the lack of a proper understanding of sustainability concepts. At the same time, a lack of proper guidance restricts them from pursuing such activities. As far as the aspects of implementation are concerned, it is very tough to analyse and pick up key points to start with. The purpose of this paper is to utilize a text mining approach to analyse qualitative data and identify the critical issues for implementing sustainability in the manufacturing sector by focussing on turning processes based on the survey responses of researchers and industry professionals.

An integrated method employing principal component analysis (PCA) and the k-means clustering algorithm has been applied to extract useful information from a set of various suggestions provided by both the groups surveyed. The textual data has also been visualized using word clouds and, thus, it has been compared with the results of the text mining approach.

The results of the study indicate the importance of the role of government organizations and the need for a skilled workforce, which are crucial for enhancing aspects of sustainability in the manufacturing sector, as supported by both researchers and industry professionals. Besides this, researchers have highlighted the need to focus more on environmentally related issues, whereas industry professionals have raised performance-related issues.

The findings of the study present the important concerns of both the groups towards sustainability initiatives and, thus, will help to enhance the understanding of the underlying possibilities of negotiating jointly to enhance the performance of machining processes.

The novelty of this paper lies in its identification of important initiatives that are having a direct impact on the sustainable aspects of the machining process, based on the views of researchers and industry professionals.

OGQ was founded by Geet Sethi and Prakash Padukone with the mission to support potential Olympic medal winners, in achieving their dream, with the help of all the stakeholders; and the vision to scout for potential talent and identify their needs. It had eminent personalities from sports who understood the problems with Indian sports and from industry who had a passion for sports and supported it. OGQ supported its athletes for the 2012 London Olympics through voluntary contributions and its athletes won four medals. For the 2016 Olympics, OGQ had a target of eight Olympic medals and was scaling up its support to athletes. Viren Rasquinha, the CEO of OGQ, knew that he had to focus on getting more contributions as he needed more resources to support the athletes. For this OGQ needed to review its communication strategy to the current and potential donors.

The purpose of this paper is to identify the training needs of the next generation of psychiatrists, and barriers in prescribing first-generation antipsychotics (FGAs), long-acting injectable (LAIs) antipsychotics and clozapine.

An electronic survey was sent to psychiatry residents (N= 75/288, 26 percent) at four Canadian residency programs in late December 2017. The survey was based on an instrument originally developed at the University of Cambridge and consisted of 31 questions in 10 content domains.

Nearly 80 percent of residents were aware that FGAs and second-generation antipsychotics (SGAs) have similar efficacy. However, extra-pyramidal symptoms and lack of training experience were the leading concerns associated with the prescribing of FGAs. Although over 90 percent of residents felt confident about initiating an oral SGA as a regular medication, only 40 percent did so with FGAs. Confidence with initiating LAIs and clozapine was 60 and 61 percent, respectively.

The survey highlights the need for better training in the use of FGAs, clozapine and LAIs. These medications can be effectively used in providing patients with the most appropriate evidence-based treatment options to improve treatment outcomes, while ensuring that these resources are not lost to the future generations of psychiatrists.

The survey may be the first of its kind to assess antipsychotic prescribing attitudes in Canadian psychiatry residents in multiple sites.