Mary M. Somerville and Navjit Brar
This paper seeks to highlight elements of and assumptions for an inclusive planning process which guided the transformation of an information commons into a learning commons over…
Abstract
Purpose
This paper seeks to highlight elements of and assumptions for an inclusive planning process which guided the transformation of an information commons into a learning commons over a six‐year period. It aims to present case study within the context of the North American higher education environment, in which this example illustrates the shift from a teaching to a learning orientation.
Design/methodology/approach
The report illustrates the efficacy of a highly participatory and inclusive planning process which integrates ideas generated by campus stakeholders and beneficiaries – students, professors, and administrators – to redirect campus library activities from service to learning outcomes. The culminating Science Café example suggests the potential of repurposing space, revitalizing relationships, and re‐energizing programming within an academic library.
Findings
The case study illustrates the impact of participatory (re)design of library priorities. It demonstrates the new insights produced through expanded campus decision‐making processes. Conference paper and journal article references provide detailed descriptions of consultation and research elements of this six‐year initiative.
Originality/value
The paper provides a campus planning framework for an inclusive learning commons initiative. References to detailed reports in conference presentations, book chapters, and journal papers published in Africa, Australia, Europe, and North America offer transferable guidance for convening campus conversations to repurpose library facilities. This topic is timely, as information and learning commons – originating over 15 years ago in North America – are of growing interest internationally.
Details
Keywords
Mary M. Somerville and Navjit Brar
Soft systems methodology processes fortified by collaborative evidence‐based librarianship (EBL) principles can guide end‐user involvement in digital library project design and…
Abstract
Purpose
Soft systems methodology processes fortified by collaborative evidence‐based librarianship (EBL) principles can guide end‐user involvement in digital library project design and development. This paper aims to reveal the efficacy of this inclusive human‐focused approach for building systems through user‐generated research examples.
Design/methodology/approach
From 2003 to 2006, user‐centered interaction design guided increasingly complex human‐computer interaction projects at California Polytechnic State University. Toward that end, project planners invite polytechnic students, supervised by computer science professors, to assess peers' information seeking needs. This student‐generated evidence informs creation of paper prototypes and implementation of usability tests. Sustained relationships between planners and beneficiaries permit iterative evaluation and continuous improvement of design concepts and product functionalities.
Findings
Purposeful conversations aimed at learning from user‐generated evidence enrich the planning process for digital library projects. Reflective of the “learn by doing” educational values of the organization, this approach advances learning among both users and planners throughout user‐centered (re)design experiences.
Practical implications
Collaborative design assumes that enabling interfaces, systems, and environments are best designed and developed inclusively, with and for beneficiaries. Toward that end, practical guidelines are offered to enable replication of this approach, which depends on user produced and interpreted evidence, in other organizational settings.
Originality/value
A paucity of literature exists on the relevance of EBL in the digital age. Similarly, too little applied research has adopted a human‐centered focus for design and development of information systems. Finally, too few digital library projects recognize the value of initiating positive user experiences at project inception.