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Article
Publication date: 1 August 1997

Peter Fuller and Nav Khera

Britain’s Training and Enterprise Councils (TECs) have been in the forefront of action to encourage and enhance new business initiatives, to promote growth and prosperity, and to…

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Abstract

Britain’s Training and Enterprise Councils (TECs) have been in the forefront of action to encourage and enhance new business initiatives, to promote growth and prosperity, and to create jobs. Discusses how one regional TEC, covering Barnsley and Doncaster, undertook its journey to ISO 9000, indicating lessons learned along the way.

Details

Managing Service Quality: An International Journal, vol. 7 no. 4
Type: Research Article
ISSN: 0960-4529

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