Mark Taylor, John Haggerty, David Gresty, Natalia Criado Pacheco, Tom Berry and Peter Almond
The purpose of this paper is to examine the process of investigation of employee harassment via social media to develop best practices to help organisations conduct such…
Abstract
Purpose
The purpose of this paper is to examine the process of investigation of employee harassment via social media to develop best practices to help organisations conduct such investigations more effectively.
Design/methodology/approach
It reviews the technical, managerial and legal literature to develop guidance for organisations conducting investigations of employee harassment via social media.
Findings
Organisations may not have effective procedures for the investigation of social media misuse, in general, and employee harassment via social media, in particular. This paper provides guidance for organisations to conduct investigation of employee harassment via social media more effectively.
Originality/value
The paper consolidates the fragmented discussion of investigation of social media misuse with regard to employee harassment via a literature review across technical, managerial and legal disciplines. The paper provides guidance to support organisations for conducting investigations of employee harassment via social media more effectively.
The purpose of this paper is to examine the process of investigation of employee harassment via social media to develop best practices to help organizations conduct such…
Abstract
Purpose
The purpose of this paper is to examine the process of investigation of employee harassment via social media to develop best practices to help organizations conduct such investigations more effectively.
Design/methodology/approach
It reviews the technical, managerial and legal literature to develop guidance for organizations conducting investigations of employee harassment via social media.
Findings
Organizations may not have effective procedures for the investigation of social media misuse, in general, and employee harassment via social media, in particular. This paper provides guidance for organizations to conduct investigation of employee harassment via social media more effectively.
Originality/value
The paper consolidates the fragmented discussion of investigation of social media misuse with regard to employee harassment via a literature review across technical, managerial and legal disciplines. The paper provides guidance to support organizations for conducting investigations of employee harassment via social media more effectively.