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Between submission of a resume and actual employment lies the job interview. What the applicant knows about the company may produce a successful interview and result in employment. Researching a company prior to the interview provides the confidence to ask pertinent questions and to relate job skills to company needs. Skilled interviewers can detect familiarity with their operation and are favorably impressed.

Reference librarians in various library settings are often assigned responsibilities for training students, support staff, or other new professionals, a task for which they rarely have sufficient professional education. This bibliography recommends readings on topics that will assist reference librarians in understanding the philosophy of staff development. The readings listed here cover subjects such as: establishing an atmosphere that facilitates learning, assessing training needs, describing competent performance, writing clear and specific objectives, selecting appropriate training methods, maintaining skills and providing feedback, and evaluating the effectiveness of a training program.