Manabhanjan Sahu, Kishan Jee, Furquan Uddin, Alamgir Sani and Satish Chandra Tiwari
This study aims to assess the factors influencing the effective implementation of extended producer responsibility (EPR) practices within the context of sustainable accounting…
Abstract
Purpose
This study aims to assess the factors influencing the effective implementation of extended producer responsibility (EPR) practices within the context of sustainable accounting goals and circular economy principles. It seeks to provide insights into the significance of EPR policies for manufacturing industries striving to enhance their environmental, social and governance performance while ensuring sustainable accounting of their business operations.
Design/methodology/approach
The methodology proposed in this article is based on the decision-making trial and evaluation laboratory (DEMATEL) technique. This approach formulates a structural framework for evaluating influential elements among critical recognized factors. By using DEMATEL, the study examines the interconnectedness between assessed factors through a cause-and-effect diagram, facilitating the integration of EPR into sustainable accounting practices.
Findings
The research findings reveal that the most impactful contributors to sustainable accounting practices of EPR within the framework of sustainable development goals and circular economy are producers, consumers, eco-design, public awareness and the support of local authorities. These findings underscore the importance of considering these factors in implementing EPR and advancing sustainable accounting practices.
Originality/value
This paper contributes to the literature by proposing a DEMATEL-based model for evaluating the factors affecting the implementation of EPR within the context of sustainable accounting goals and circular economy principles.
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Vikrant Sharma, B.D. Gidwani, Vikram Sharma and M.L. Meena
The purpose of this paper is to visualize the prioritization among essential factors of cellular manufacturing system (CMS) implementation using the analytic hierarchy process…
Abstract
Purpose
The purpose of this paper is to visualize the prioritization among essential factors of cellular manufacturing system (CMS) implementation using the analytic hierarchy process (AHP) and analytic network process (ANP) methods.
Design/methodology/approach
Based on literature review, 4 enabler dimensions and 17 CM factors were identified which were validated by experts from academia and industry. Then, AHP and ANP models are proposed in evaluating CMS implementation dimensions and factors. The results are validated using sensitivity analysis.
Findings
These models give firms a straightforward and simple to utilize way to deal with CMS efficiently. The two strategies were appeared to be powerful in choosing a strategy for CMS implementation. The two strategies brought about nearly similar outcomes. Both methods consider the particular necessities of the organization through its own accessible ability.
Practical implications
The techniques exhibited in this paper can be utilized by a wide range of organizations for adopting CMS that have a higher impact on performance and thus overall productivity. The two techniques are explained in a step-by-step approach for easier adoption by practitioners.
Originality/value
The strength of the present study is that it is one of the first few to be conducted in perspective for CM implementation factors analysis.
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Sandra S. Graça and James M. Barry
This study investigates the antecedents and outcomes of cognitive trust during the expansion phase in buyer–supplier relationships. It takes a global approach and examines…
Abstract
This study investigates the antecedents and outcomes of cognitive trust during the expansion phase in buyer–supplier relationships. It takes a global approach and examines cultural nuances between developed nation and emerging market firms by including participants from the United States, China, and Brazil. The results demonstrate the importance of trust in building social capital and the central role which trust plays in shaping business relationships in all studied cultural contexts. There are similarities and differences across countries. Results support relationship marketing theory by demonstrating the importance of conflict resolution, communication frequency, and social bond in building buyer–supplier relationships in the United States, which in turn increase cooperation between partners. Results also indicate that in China, social bond plays a much greater role in building trust, which in turn increases cooperation only to the extent that it serves as a mechanism to secure committed relationships. In Brazil, results show that conflict resolution is the most important factor in building trust. It also mediates the relationship between communication frequency and trust, as well as drives cooperation positively. Overall, trust is found to influence exchange of confidential communication and increases commitment between partners in all three countries.
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Hafiz Wasim Akram, Léo-Paul Dana, Haidar Abbas and Md. Daoud Ciddikie
Family startups are essential to a nation’s development because they foster creativity, economic expansion, and job creation. They introduce novel concepts, game-changing…
Abstract
Family startups are essential to a nation’s development because they foster creativity, economic expansion, and job creation. They introduce novel concepts, game-changing technologies, and innovative business approaches to the market. Family startups also help a country be more competitive abroad by luring capital, encouraging entrepreneurship, and diversifying the economy beyond its core industries. Additionally, family startups operate as agents of social change by addressing societal problems and providing answers that benefit communities. Therefore, fostering a thriving start-up ecosystem is crucial for a nation’s long-term sustainable development and prosperity. Against this background, this book chapter examines the potential and difficulties that family startups in Oman’s developing entrepreneurial environment confront. The chapter explores the challenges faced by entrepreneurs as well as the opportunities for growth and innovation in this dynamic market to illuminate the distinctive dynamics of the Omani start-up scene.
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In this paper, one combines information theory, and more especially the concept of entropy, with the statistical theory of decision to derive new criteria for pattern recognition…
Abstract
In this paper, one combines information theory, and more especially the concept of entropy, with the statistical theory of decision to derive new criteria for pattern recognition. A generalized definition of entropy is considered as a risk function, and the generalized decision rules so obtained contain the family of the Bayesian decisions as special cases. These criteria may help to check the results obtained by usual techniques; they can be used in adaptive and learning systems, and more generally they can be useful in cybernetic systems.
This paper aims to investigate to what extent core, technical and social components of relationship value influence customer satisfaction and loyalty in the high technology…
Abstract
Purpose
This paper aims to investigate to what extent core, technical and social components of relationship value influence customer satisfaction and loyalty in the high technology business to business (B2B) markets.
Design/methodology/approach
Seven attributes of a high-technology buyer-seller relationship are identified representing the core, technical and social nature of relationship value. A conceptual model is proposed in which customer satisfaction mediates between the relationship value components and the two aspects of customer loyalty – attitudinal and behavioural. The empirical study is conducted in India employing 127 high technology customers. Structural equation modelling and path analysis is used to test the hypothesized linkages and examine the impact of different components.
Findings
Technical and social components of value influence customer satisfaction to a greater extent than the core components. Whilst behavioural loyalty is more driven by core components, attitudinal loyalty is more influenced by the social component. Satisfaction mediates the links between relationship value components and the two aspects of loyalty.
Research limitations/implications
Future research could test the modelled linkages in different countries and using larger samples and investigate the supplier perspective.
Practical implications
The paper provides useful implications for high tech product suppliers to improve their relationship with their customers. Suppliers must develop collaborative product/technology development projects and explore opportunities for personal relationships/rapport building with their customers, whilst delivering a quality product at a competitive price.
Originality/value
To the best of the authors’ knowledge, the paper is the first in B2B literature to provide an insight of how the different components of relationship value vary in influencing satisfaction and loyalty in a high technology B2B buyer-seller relationship.
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Mirza Tabrani, Muslim Amin and Ahmad Nizam
The purpose of this paper is to investigate the role of trust in enhancing customer loyalty, and to test the mediation role of commitment and customer intimacy in the relationship…
Abstract
Purpose
The purpose of this paper is to investigate the role of trust in enhancing customer loyalty, and to test the mediation role of commitment and customer intimacy in the relationship between trust and customer loyalty.
Design/methodology/approach
A total of 500 questionnaires were distributed and 200 were returned (40 percent response rate), and a structural equation modeling technique was used to test the hypotheses.
Findings
The results of this study show that trust has a significant relationship with commitment and customer intimacy but no significant relationship was found with customer loyalty. Commitment and customer intimacy have a significant relationship with customer loyalty. The mediation analysis reveals that commitment and customer intimacy play a mediation role in the relationship between trust and customer loyalty.
Practical implications
This study indicates that commitment and customer intimacy affect customer loyalty. The role of commitment and customer intimacy as a mediator between trust and customer loyalty indicates that customers are committed to continuing and maintaining the relationships with Islamic banks.
Originality/value
This study provides empirical evidence on interrelationships between trust, commitment, customer intimacy and customer loyalty in banking relationships.
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Mosab I. Tabash, Ashish Kumar, Shikha Sharma, Ritu Vashistha and Ghaleb A. El Refae
The International Journal of Organizational Analysis (IJOA) is a leading journal that has published high-quality research focused on various facets of organizational analysis…
Abstract
Purpose
The International Journal of Organizational Analysis (IJOA) is a leading journal that has published high-quality research focused on various facets of organizational analysis since 1993. This paper aims to conduct a retrospective analysis of the IJOA journey from 2005 to 2020.
Design/methodology/approach
The data used in this study was extracted using the Scopus database. The bibliometric analysis, using several indicators, is adopted to reveal the major trends and themes of the journal. The mapping of bibliographic data is carried using VOSviewer and Biblioshiny.
Findings
The study findings indicate that IJOA has grown for publications and citations since its inception. Five significant research directions emerged, i.e. organizational diagnostics, organization citizenship behaviour, organizational commitment to employee retention, psychological capital and firm performance, based on cluster analysis of IJOA’s publications.
Originality/value
To the best of the authors’ knowledge, this is the first study to conduct a comprehensive bibliometric analysis of IJOA. The study presents the key themes and trends emerging from a leading journal, considered a high-quality journal, for researching various facets of organizational functioning by academicians, scholars and practitioners.
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Ingmar Geiger and David Naacke
Research on customer-perceived relationship value (CPRV) in business-to-business (B2B) markets has flourished over the past two decades. This paper aims to meta-analytically take…
Abstract
Purpose
Research on customer-perceived relationship value (CPRV) in business-to-business (B2B) markets has flourished over the past two decades. This paper aims to meta-analytically take stock of this research stream. It creates a comprehensive overview of the theoretical bases of CPRV research and establishes CPRV in its nomological network. The latter includes relationship benefits and sacrifices, offer quality, trust, switching costs, satisfaction, commitment, loyalty and salience of alternatives. Meaningful boundary conditions of the links to and from CPRV emerge from this research.
Design/methodology/approach
To locate suitable primary studies for inclusion in this meta-analysis, a comprehensive literature search was performed. Selection criteria ensured that only suitable B2B samples were included. Meta-analytical random and mixed-effects models were performed on a sample of k = 83 independent data sets from 94 primary publications, with a total n = 22,305.
Findings
All constructs are strongly related to CPRV in the expected direction, except for switching costs and salience of alternatives with a moderate relationship and relationship sacrifices with a non-significant mean association. Firm type (manufacturing, non-manufacturing), key informant role (purchaser, non-purchaser), supplier offering type (goods, services) and measurement approach (reflective, formative) function as boundary conditions in the moderation analysis.
Originality/value
This study is one of the very rare meta-analyses that draws exclusively from B2B marketing primary studies. It summarizes and solidifies the current theoretical and empirical knowledge on CPRV in business markets. The novel inclusion of boundary conditions offers additional insight over primary studies and makes for interesting new research directions.
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Kabini Sanga and Martyn Reynolds
This chapter offers a selective review of the emerging Indigenous Pacific educational research from 2000 to 2018. The Pacific region is home to many and various cultural groups…
Abstract
This chapter offers a selective review of the emerging Indigenous Pacific educational research from 2000 to 2018. The Pacific region is home to many and various cultural groups, and this review is an opportunity to celebrate the consequent diversity of thought about education. Common threads are used to weave this diversity into a set of coherent regional patterns. Such threads include the regional value to educational research of local metaphor, and an emphasis on relationality or the state of being related as a cornerstone of education, both in research and as practice. The relationship between indigenous educational thought and formal education in indigenous contexts is also addressed. The review pays attention to educational research centered in home islands and that which focuses on the education of those from Pacific Islands in settler societies since connections across the ocean are strong. Because of the recent history of the region, developments are fast paced and ongoing, and this chapter concludes with a sketch of research at the frontier. Set within the context of an area study, the chapter concludes by suggesting what challenges the region has to offer in terms of re-thinking the field of international and comparative education.