Christopher A. Craig and Myria W. Allen
The information sources employees in one Fortune 100 organization draw on to learn about sustainability are identified. The linkages between knowledge about sustainability…
Abstract
Purpose
The information sources employees in one Fortune 100 organization draw on to learn about sustainability are identified. The linkages between knowledge about sustainability, perceptions of the organization's involvement in sustainability initiatives, and interest in learning more about sustainability are investigated.
Design/methodology/approach
Employees (n=1,952) completed an online survey investigating what they knew and thought about sustainability, and the sources of their information. The information sources investigated included external association sources, media sources, supply-chain sources, interpersonal sources, and intraorganizational sources.
Findings
Important external information sources include professional/industry associations, faith-based institutions, and supply-chain partners. Important internal sources include supervisors, company meetings, and the company sustainability report. Those who think sustainability is important to their organization's long-term success were interested in learning more about sustainability. Awareness of the organization's sustainability initiatives is related to the belief sustainability is important to the organization's success.
Research limitations/implications
Limitations include a cross-sectional study, single-item measures, and nominal data.
Practical implications
Companies launching sustainability initiatives need to understand and manage the information sources their employees utilize.
Originality/value
This is a large empirical study that focusses on information sources and employee perceptions involving sustainability.