Search results

1 – 10 of 36
Per page
102050
Citations:
Loading...
Access Restricted. View access options
Article
Publication date: 18 April 2017

Helen Allbutt, Iain Colthart, Nancy El-Farargy, Caroline Sturgeon, Jo Vallis and Murray Lough

The purpose of this paper is to describe a collaborative study on supervision with health and social care practitioners in Scotland. The study attempted to gain a better…

853

Abstract

Purpose

The purpose of this paper is to describe a collaborative study on supervision with health and social care practitioners in Scotland. The study attempted to gain a better understanding about the use and benefit of supervision from a multiprofessional perspective.

Design/methodology/approach

Consultation events with health and social care staff and 12 informant interviews were undertaken. Data analysis was via the Framework Method.

Findings

Managers were more likely to conceive of supervision as a positive intervention than those in lower pay bands. The practice of supervision was variable. Not all staff appeared to take part in regular supervisory activities even when it was mandated. A lack of professional, organisational or local commitment to implement robust supervisory structures and processes was seen as the major barrier to effective supervision.

Research limitations/implications

This was a small study, thus findings would need to be confirmed by health and social care staff working across a wider spectrum of disciplines and regions across Scotland.

Practical implications

A combination of factors would seem to determine effective supervisory practice. Supervision was perceived to be of benefit when individuals were willing to participate fully, when there was reflection and planned action, constructive challenge, respectful relationships, regular and protected sessions and processes were appropriate to an employee’s circumstances.

Originality/value

This study situates supervision in the current context of health and social care and finds it to be an irregular practice. The findings confirm the existing literature about the importance of supervisor-supervisee relationships but explain differing perceptions of supervision in terms of staff seniority.

Details

Journal of Integrated Care, vol. 25 no. 2
Type: Research Article
ISSN: 1476-9018

Keywords

Access Restricted. View access options
Article
Publication date: 1 June 2004

John McKay, Paul Bowie, Lilian Murray and Murray Lough

The new National Patient Safety Agency (NPSA) aims to facilitate the mandatory reporting of relevant significant events. A questionnaire survey of 617 general practitioners was…

623

Abstract

The new National Patient Safety Agency (NPSA) aims to facilitate the mandatory reporting of relevant significant events. A questionnaire survey of 617 general practitioners was undertaken and 466 responses were received (76 per cent). A minority (18 per cent) agreed the reporting of adverse incidents should be mandatory, while a majority (73 per cent) agreed that they would be selective in their reporting in a mandatory system. Most (75 per cent) favoured a local anonymised system of reporting. A difficulty in determining when an event is “significant” was acknowledged by 41 per cent of respondents and 30 per cent agreed significant events were often not acted on. Less experienced respondents were more likely to have difficulty in determining when an event is significant (p = 0.01). The success of the NPSA system may be obstructed by the mandatory requirement to participate and in the difficulty for some in determining when an event is “significant”.

Details

Clinical Governance: An International Journal, vol. 9 no. 2
Type: Research Article
ISSN: 1477-7274

Keywords

Access Restricted. View access options
Article
Publication date: 1 March 2003

John D. Holden

Two series of visits to practices in a district in north west England were undertaken to encourage significant event review. The first was to non‐participants in audit projects…

197

Abstract

Two series of visits to practices in a district in north west England were undertaken to encourage significant event review. The first was to non‐participants in audit projects who discussed lumbar‐sacral spine X‐rays and deaths with the GP facilitator. The second was to single‐handed GPs who discussed new diagnoses. Levels of participation and completion were high and there was a significant fall in the number of X‐rays requested compared with neighbouring controls. This method of influencing professional performance is compared with others. An evaluation questionnaire suggested that the method was acceptable and useful. It is suggested that academic detailing/practice visiting has a vital place in developing clinical governance in primary care, especially in recruiting those who have seldom been involved in audit activities in the past.

Details

Clinical Governance: An International Journal, vol. 8 no. 1
Type: Research Article
ISSN: 1477-7274

Keywords

Access Restricted. View access options
Article
Publication date: 7 August 2009

Paul Bowie, Pat Quinn and Ailsa Power

The purpose of this paper is to investigate the acceptability and educational impact of independent feedback on the clinical audit performance of different groups of healthcare…

1068

Abstract

Purpose

The purpose of this paper is to investigate the acceptability and educational impact of independent feedback on the clinical audit performance of different groups of healthcare professionals by trained colleagues.

Design/methodology/approach

This is a pilot study involving review of the criterion audit and significant event analysis (SEA) attempts of west of Scotland dentists, pharmacists, physiotherapists, practice managers and nurse practitioners by trained colleagues using validated instruments. Audit, SEA and feedback reports were content‐analysed. Data on pre‐ and post‐study attitudes, experiences and knowledge levels were collected by questionnaire. T‐tests for differences in mean group scores were calculated, along with 95 per cent confidence intervals for mean differences. A difference in mean scores of 1.0 or greater would be indicative of educational gain.

Findings

A total of 34 participants submitted 54 audit and SEA reports, with 20 submitting both (58.9 per cent). In total, 14/20 audits (75.0 per cent) and 26/34 SEAs (76.5 per cent) contained evidence of appropriate learning needs and action(s) implemented for healthcare improvement. Feedback focused on knowledge and skills in applying audit methods; demonstrating insight into deficiencies; highlighting appropriate learning needs; and implementing change. Audit knowledge and skill scores increased by a mean difference of ≥1.0 for most stages of audit and SEA method (p<0.001). Strong agreement on the value of independent feedback on clinical audit was reported.

Research limitations/implications

The study highlights some of the difficulties in applying audit methods across professions and highlights the added value of feedback by trained colleagues, but is limited in size.

Practical implications

Integrating clinical audit and peer feedback with continuing professional development obligations may facilitate greater engagement and more effective quality improvement, but will require a policy change and additional resource.

Originality/value

This small study provides further evidence of the acceptability and educational impact of independent feedback on clinical audit performance for healthcare professionals.

Details

Clinical Governance: An International Journal, vol. 14 no. 3
Type: Research Article
ISSN: 1477-7274

Keywords

Access Restricted. View access options
Article
Publication date: 1 April 1985

William E. Murray

During the past decade, the use of video display terminals (VDTs) in information processing and related applications has grown exponentially. Recent estimates place the number of…

60

Abstract

During the past decade, the use of video display terminals (VDTs) in information processing and related applications has grown exponentially. Recent estimates place the number of terminals in the workplace at more than ten million. Along with this rapid growth there has been a concomitant increase in concern about the radiation emissions from the VDT. Several types of radiation can be emitted by the terminal. Cataracts, reproductive problems, and skin rashes have been reported by VDT operators and are alleged to result from radiation exposure. However, measurements of the radiation emissions, when compared to the present occupational exposure standards, lead to the conclusion that the terminal does not present a radiation hazard to the VDT operator.

Details

Library Hi Tech, vol. 3 no. 4
Type: Research Article
ISSN: 0737-8831

Access Restricted. View access options
Book part
Publication date: 12 April 2019

Ioni Lewis, Sonja Forward, Barry Elliott, Sherrie-Anne Kaye, Judy J. Fleiter and Barry Watson

This chapter defines what road safety advertising campaigns are and the objectives that they typically seek to achieve. The argument put forward in this chapter is that when…

Abstract

This chapter defines what road safety advertising campaigns are and the objectives that they typically seek to achieve. The argument put forward in this chapter is that when theoretically informed in their design and sensitive to the array of potential personal, social, and cultural influences which may be at play, road safety advertising can contribute to both reinforcing and transforming contemporary traffic safety culture. This chapter offers guidance to researchers and practitioners in the field regarding relevant theory which may be applied to inform message design and evaluation.

Access Restricted. View access options
Article
Publication date: 1 August 2005

Victoria D. Bush, Alan J. Bush, Paul Clark and Robert P. Bush

To investigate the influence of word‐of‐mouth (WOM) behavior among the growing teenage female market segment in the flourishing sports market.

9925

Abstract

Purpose

To investigate the influence of word‐of‐mouth (WOM) behavior among the growing teenage female market segment in the flourishing sports market.

Design/methodology/approach

A sample of 118 teenaged girls, aged 13‐18, participated in the study. The theory of consumer socialization and interpersonal influence was used as the conceptual foundation to generate hypotheses concerning female teens' susceptibility to interpersonal influence, self‐esteem, and WOM behavior. Female teens' ethnicity and media habits were also investigated.

Findings

All hypotheses were either supported or partially supported, suggesting that female teens' susceptibility to interpersonal influence and self‐esteem are related to athlete WOM behavior. Additionally, African‐American teenaged girls had significantly higher media habits than Caucasian teenaged girls.

Research limitations/implications

The research is based on a small sample of teenaged girls from one region of the USA. However, the sample is from a diverse socioeconomic group of teenagers, and represents a relatively unexplored, yet extremely important, consumer market segment.

Practical implications

The study provides insights for managers who want to learn more about the WOM behavior of one of the largest and most powerful market segments in the USA. Implications and applications are given to consumer marketers to help better serve this segment.

Originality/value

This paper fills a gap in the literature on female teens and what influences their WOM behavior in the enormous and growing sports market. Additionally, the paper looks at ethnicity and media habits and how these variables may impact on WOM behavior.

Details

Journal of Consumer Marketing, vol. 22 no. 5
Type: Research Article
ISSN: 0736-3761

Keywords

Access Restricted. View access options
Article
Publication date: 1 March 1987

Patricia M. Baird and Beatrice Borer

The proliferation of networks is a significant factor in the development and growth of computer conferencing. The authors examine this form of communication and the behavioural…

84

Abstract

The proliferation of networks is a significant factor in the development and growth of computer conferencing. The authors examine this form of communication and the behavioural and psychological factors which determine its success or otherwise as an effective means of information transfer. In particular, an examination of a computer conferencing experiment using a local area network in the Department of Information Science. University of Strathclyde demonstrated that, despite problems—ergonomic and technical—computer conferencing and electronic journal production have considerable potential and appeal.

Details

The Electronic Library, vol. 5 no. 3
Type: Research Article
ISSN: 0264-0473

Access Restricted. View access options
Article
Publication date: 1 August 2005

Mohsen Khalifé, Janet Gwyther and John Aberton

Recently, Colac Otway Shire in Australia released its management plan for Lake Colac, claiming over‐enrichment of the lake with nutrients and degraded water quality. This paper…

1758

Abstract

Purpose

Recently, Colac Otway Shire in Australia released its management plan for Lake Colac, claiming over‐enrichment of the lake with nutrients and degraded water quality. This paper aims to investigate these claims by establishing a correlation between key water and ecological indicators and land uses.

Design/methodology/approach

The paper examines the correlation between impairment and stressors in Lake Colac. This was achieved by identifying the likely sources of pollutants into Lake Colac; identifying any existing monitoring program; and characterizing the water and sediment inputs. The likely impacts of increased nutrients and sediment levels on indigenous flora and fauna were also examined. The use of meiofauna (very small benthic metazoan animals) was investigated as an indicator of degraded sites. Plankton diversity as a measure of water health was also assessed.

Findings

Water quality in Lake Colac was found to vary both temporally and spatially, and exhibited low attainment against acceptable trigger values/objectives. At current levels the lake can be classified as poorly degraded. Likely sources of pollution were identified to be related to land uses in the catchments. The biota of the lake, investigated at four study sites, yielded a sparse, benthic macrofaunal assemblage that was dominated by oligochaetes. In contrast, an abundant and taxonomically diverse meiofaunal assemblage was noted. Future meiofaunal analyses are likely to resolve suitable biotic indicator species of free‐living nematodes in response to land use and waterway threats specified in the study.

Originality value

This work will provide a better understanding of integrated environmental systems to enable development of best management practices, thus transforming the way the land and water are used in the future. Following the present work, other key water and ecological indicators (increased dispersion and dominance of biological species) at five additional sites were studied. Alternative management options for the effluent generated at Colac Sewage Treatment Plant and possible ecological effects of each option were also evaluated. More recently, a sediment characterization study was also carried out at sensitive sites representative of locations where build up of sediments and algae outbreaks are reported. This will enable classification of sediment and evaluation of dredging options.

Details

Management of Environmental Quality: An International Journal, vol. 16 no. 4
Type: Research Article
ISSN: 1477-7835

Keywords

Access Restricted. View access options
Article
Publication date: 1 January 2006

Philipp E. Boksberger and Stephen J. Craig‐Smith

This study presents a theoretical analysis along with a conceptual framework that combines research findings in consumer behaviour, marketing and tourism. Services, in general…

1598

Abstract

This study presents a theoretical analysis along with a conceptual framework that combines research findings in consumer behaviour, marketing and tourism. Services, in general, are perceived to be riskier than goods and tourism services, especially, have been considered as critical in tourist' perception of risk. Hitherto, little attention has been paid to the influence of perceived risk on customer value in tourism. Thus, a conceptual framework, developed with respect to perceived risk and customer value amongst tourists, is presented. Since the proposed model of customer value will have to be validated, propositions for future research are discussed.

Details

Tourism Review, vol. 61 no. 1
Type: Research Article
ISSN: 1660-5373

Keywords

1 – 10 of 36
Per page
102050