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Article
Publication date: 6 May 2014

Murray Eugene Jennex

The purpose of the paper is to propose a methodology for organizations to use to assess the risk of knowledge loss should a specific employee leave. The article also proposes…

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Abstract

Purpose

The purpose of the paper is to propose a methodology for organizations to use to assess the risk of knowledge loss should a specific employee leave. The article also proposes actions that can be taken by the organization to capture this knowledge before it is lost.

Design/methodology/approach

Applied research based on the systems analysis approach.

Findings

The paper finds that it is possible to create a system for identifying which knowledge is most likely to be lost and to guide an organization towards the appropriate actions for capturing that knowledge before it is lost.

Research limitations/implications

The process has only been piloted on a single organization and with a limited number of subjects. However, the results are promising, and future research is focused on exploring generalizability.

Practical implications

The paper provides a process that will assist managers in making better decisions when allocating resources for capturing knowledge from departing individuals.

Social implications

The process introduces a new social dynamic in the assessment of individuals which may have an impact on organizational dynamics.

Originality/value

This is a very innovative and original application of traditional risk assessment principles.

Details

VINE: The journal of information and knowledge management systems, vol. 44 no. 2
Type: Research Article
ISSN: 0305-5728

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