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Article
Publication date: 18 September 2017

Adedapo Oluwaseyi Ojo, Murali Raman and Chin Wei Chong

This paper aims to investigate the micro-level antecedents of absorptive capacity (ACAP) based on the multilevel perspective of learning capabilities in asymmetric joint project…

425

Abstract

Purpose

This paper aims to investigate the micro-level antecedents of absorptive capacity (ACAP) based on the multilevel perspective of learning capabilities in asymmetric joint project engineering teams constituted by local employees and expatriates.

Design/methodology/approach

The authors integrated the micro-foundational and multilevel learning theories to delineate the individual and team dimensions of ACAP. Using structural equation modelling, the authors tested the hypothesized relationships among the underlying individual determinants and multilevel dimensions of ACAP. The data were collected from a sample of 248 local employees from 76 joint project engineering teams in the Nigerian upstream oil industry.

Findings

ACAP entails individual and team capabilities, which depend on prior experience and need for cognition. The creation of shared understanding is essential for the transition of an individual’s knowledge assimilation capability into team’s knowledge utilization capability.

Originality/value

This study contributes to extant understanding of the multilevel perspective of learning capabilities, i.e. ACAP in a knowledge intensive team like joint project engineering.

Details

Management Research Review, vol. 40 no. 9
Type: Research Article
ISSN: 2040-8269

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Article
Publication date: 16 May 2022

Kapila Fonseka, Adam Amril Jaharadak and Murali Raman

With the rapid development of technology in the 21st century, an ever-growing number of organisations are adopting digitalised technologies. The global economy connected with…

2598

Abstract

Purpose

With the rapid development of technology in the 21st century, an ever-growing number of organisations are adopting digitalised technologies. The global economy connected with digitalisation is moving towards sustainable development. Individual firms adopt innovative technological strategies to consolidate their position in the competitive market. The study aimed to examine the management perception of the impact of E-commerce adoption (EC) on business performance (BP) – the moderating role of using artificial intelligence (AI).

Design/methodology/approach

A quantitative study using the deductive approach and the data collected from senior managers of the small and medium-sized enterprises (SMEs) in Sri Lanka, and 389 samples were collected using a simple random sampling method. EC, BP and AI were named as the independent, dependent and moderating variables in the model. Porters' generic strategies and resource-based views (RBVs) were applied as the foundation of the study.

Findings

The independent and moderating variables significantly influenced the BP. Managers' age, gender, education level and job position affect their perception.

Originality/value

The global economy is moving towards sustainable development using digitalisation. The firms should blend their strategies with digitalised platforms to survive in the competitive market.

Peer review

The peer review history for this article is available at the following link: https://publons.com/publon/10.1108/IJSE-12-2021-0752

Details

International Journal of Social Economics, vol. 49 no. 10
Type: Research Article
ISSN: 0306-8293

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Article
Publication date: 11 September 2017

Muhammad Sabbir Rahman, Aahad M. Osman-Gani and Murali Raman

The purpose of this research is to empirically examine the critical factors that are influencing international students’ perception in the selection of a destination for education…

1881

Abstract

Purpose

The purpose of this research is to empirically examine the critical factors that are influencing international students’ perception in the selection of a destination for education tourism.

Design/methodology/approach

This research seeks to develop a comprehensive framework embedded with service quality, destination image and spirituality behavior. The data were collected by administering a self-administered questionnaire to a sample of 220 respondents who were studying at the universities in Peninsular Malaysia. The constructs and items used in the questionnaire were adapted from the literature review. This research applied confirmatory factor analysis and structural equation modeling to test the proposed hypotheses.

Findings

The outcome of this research indicated that there is a substantial relationship between service quality and the choice of a destination for education tourism. This research also explored that destination brand image significantly relates to the selection of a destination for education, tourism when the destination loyalty variable plays a strong mediation role. Interestingly, the direct relationship between spirituality behavior and selection of destination was not significant. On the other hand, a significant relationship was discovered between spirituality behavior and choice of destination when the tourists’ intention plays as a mediating function.

Research limitations/implications

First, the limitation is in the scope of this study, as only five constructs were examined. Future research may include other types of variables in exploring the antecedents of destination selection for education tourism. Second, the sample size was only 220 and respondents were restricted to only a few universities. Future research should be done on a bigger sample size and on more diverse sample.

Practical implications

Managers of the respective higher learning institutions need to focus on tourists’ satisfaction by providing a memorable experience. International students who have satisfactory experience with the respective higher learning institutions will spread a positive word of mouth about the destinations to other prospective foreign students. Today, tourists have a strong urge to see the spiritual side of their liveliness. Policymakers need to offer services with the comportment of the spiritual settings in their respective educational environment to extend the spiritual experience toward international students.

Social implications

There is a need for more research on how to build a comprehensive model for selection of a destination in educational tourism. The results of this empirical research are of particular significance to policymakers, as it better informs them as to how best to use the antecedents in designing the destination choice for education tourism to establish it as more practical regardless of the diverse spiritual beliefs.

Originality/value

This research is one of the initial attempts on part of the researchers in Malaysian education tourism context where spirituality has been taken into consideration.

Details

Journal of Islamic Marketing, vol. 8 no. 3
Type: Research Article
ISSN: 1759-0833

Keywords

Available. Content available
Book part
Publication date: 9 December 2024

Abstract

Details

Augmenting Retail Reality, Part A: Blockchain, AR, VR, and the Internet of Things
Type: Book
ISBN: 978-1-83608-635-2

Available. Content available
Book part
Publication date: 9 December 2024

Abstract

Details

Augmenting Retail Reality, Part B: Blockchain, AR, VR, and AI
Type: Book
ISBN: 978-1-83608-708-3

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Book part
Publication date: 9 December 2024

Divya Goswami and Balraj Verma

Using VOSviewer software, this research delves into the various implications of ethical artificial intelligence (AI) within the retail industry. We explored the latest research…

Abstract

Using VOSviewer software, this research delves into the various implications of ethical artificial intelligence (AI) within the retail industry. We explored the latest research trends using bibliometric analysis unveiling the journals, organisations, sources, articles, and documents that topped the chart. To shed light on the critical areas, we leveraged a citation analysis approach to explore the numerous trending research areas that were associated with fostering trust and transparency in AI-based retail applications. The research recognised the most influential areas by investigating the highly cited works. This research insight works as a guiding roadmap to navigate the complexities related to the ethical use of AI and direct towards fostering trust.

Details

Augmenting Retail Reality, Part A: Blockchain, AR, VR, and the Internet of Things
Type: Book
ISBN: 978-1-83608-635-2

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Article
Publication date: 9 May 2016

Adedapo Oluwaseyi Ojo and Murali Raman

International joint ventures offer the appropriate platform for the host partners in an emerging economy to access the external knowledge embedded in the expatriate from foreign…

804

Abstract

Purpose

International joint ventures offer the appropriate platform for the host partners in an emerging economy to access the external knowledge embedded in the expatriate from foreign partners. However several factors could constrain the acquisition of this knowledge by the local employees who are engaged in the former. The purpose of this paper is to investigate the underlying differences for the individual’s knowledge acquisition capability.

Design/methodology/approach

Individual’s knowledge acquisition capability was conceptualized as the individual dimension of absorptive capacity (ACAP). Given the engagement of employees in joint project teams, the team members are expected to differ in their experience and disposition to task. Thus, these differences are considered as predictors of the local team members ACAP, i.e., abilities to: recognize the value of; and assimilate the external knowledge embedded in the foreign partners. The hypothesized model was validated through the results of structural equation modeling on a cross sectional survey of 248 local team members of joint projects in the Nigerian upstream oil industry.

Findings

All the hypothesized relationships were supported, with the exception of that between prior experience and ability to recognize the value of knowledge.

Originality/value

This study offers empirical clarification on the underlying differences for individual ACAP within the context of asymmetric joint project teams set up to facilitate knowledge transfer. The findings have implications for academic and practical understanding on the role of individuals in the acquisition of external knowledge.

Details

Industrial Management & Data Systems, vol. 116 no. 4
Type: Research Article
ISSN: 0263-5577

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Book part
Publication date: 9 December 2024

J. Adeline Sneha, A. Sasithradevi, S. Brilly Sangeetha, Wilfred Blessing, Manigandan Shobana and Sivasamy Thavamalini

The development of Internet of Things (IoT) is revolutionising the retail sector with innovation. With the help of IoT, retailers can now offer shoppers a personalised…

Abstract

The development of Internet of Things (IoT) is revolutionising the retail sector with innovation. With the help of IoT, retailers can now offer shoppers a personalised, interactive shopping experience, making it easier for them to find what they need and discover new products. Consequently, this is generating fresh prospects and propelling the sector’s expansion. The distribution chain in retail provides the products and information that enable customers to learn about products through various channels other than the ones they use to buy them. Keeping up with the rapidly changing demand and supply necessitates a sophisticated inventory and supply chain operation, in addition to the integration of all customer touchpoints. Because it enables businesses to rebalance supply and demand, the IoT has the potential to be a key component of channel integration. This chapter offers a strategic framework for classifying IoT initiatives on an opportunity map and differentiating them according to their primary area of impact and value creation. This chapter uses the enabling capabilities of the IoT to support adoption.

Details

Augmenting Retail Reality, Part A: Blockchain, AR, VR, and the Internet of Things
Type: Book
ISBN: 978-1-83608-635-2

Keywords

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Book part
Publication date: 9 December 2024

Brian Kee Mun Wong, Foong Li Law and Chin Ike Tan

The emergence of consumerism has led to regulatory measures being integrated into business practices, but the influence of consumers in developing countries remains limited…

Abstract

The emergence of consumerism has led to regulatory measures being integrated into business practices, but the influence of consumers in developing countries remains limited, resulting in businesses being less responsive. The digital retail landscape is undergoing a transformative revolution, driven by Industrial Revolution (IR) 4.0 technological advancements such as artificial intelligence (AI), wearables, virtual reality (VR), augmented reality (AR), and blockchain technology. This development focuses on convenience, personalisation, and emotional connections. Companies are adapting to modern consumer behaviour through various strategies, including online shopping, mobile commerce, data analytics, technology integration, user reviews, and contactless payments. The COVID-19 pandemic has accelerated this seismic shift in the retail industry, and online retail is expected to continue to grow post-pandemic, driven by these technologies. AI enhances the customer experience, wearables provide interactive engagement, VR offers immersive shopping, AR merges online and physical shopping, and blockchain ensures secure transactions in the emerging metaverse. As retail converges with the metaverse, the potential for borderless and personalised shopping experiences is enormous. Advances in VR technology could lead to interconnected virtual spaces that seamlessly connect physical and digital retail, providing immersive and personalised shopping experiences. However, challenges such as cost, learning curves, digital security, legal ambiguity, data privacy, financial risk, and ethical considerations need to be addressed through vigilant and informed consumer engagement in this evolving digital landscape.

Details

Augmenting Retail Reality, Part A: Blockchain, AR, VR, and the Internet of Things
Type: Book
ISBN: 978-1-83608-635-2

Keywords

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Article
Publication date: 8 February 2016

Adedapo Oluwaseyi Ojo, Murali Raman and Chin Wei Chong

The purpose of this study is to elucidate the factors that underlie the differences in individual absorptive capacity (ACAP) within the context of joint project teams, following…

335

Abstract

Purpose

The purpose of this study is to elucidate the factors that underlie the differences in individual absorptive capacity (ACAP) within the context of joint project teams, following the individual-level perspective on potential ACAP.

Design/methodology/approach

The model was empirically validated through structural equation modeling conducted on a cross-sectional survey of 248 local team members of joint projects in the Nigerian upstream oil industry.

Findings

Prior experience and learning goal orientation are positively associated with the ability to assimilate knowledge, whereas performance approach goal orientation and need for cognition are positively associated with the ability to recognize the value of knowledge. Surprisingly, no significant relationship exists between prior experience and ability to recognize the value of knowledge. In addition, the positive relationship between ability to recognize the value of knowledge and ability to assimilate knowledge is supported.

Originality/value

This study contributes to the empirical justification of the role of individuals in acquiring and assimilating external knowledge, and extends classroom-based constructs (i.e. need for cognition and goal orientation) to the project domain.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 46 no. 1
Type: Research Article
ISSN: 2059-5891

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