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The purpose of this study is to investigate how enterprise social media (ESM) use combats turnover by impacting work perceptions, and ultimately turnover intention.

This study undertook a survey at a major information technology (IT) corporation. Data from a total of 276 working professionals were collected to test the proposed research model.

The structural equation modeling results show that ESM increase workplace integration; workplace integration decreased turnover intention, augmented job satisfaction and also reduced job tensions (perceived work stress) – job satisfaction and work stress perceptions influenced turnover intention.

Low response bias is one of the limitations in this study, although this study used a priori and post hoc measures to mitigate non-response bias. This study contributed to the theory by improving our understanding of the role of ESM in combating turnover by impacting work perceptions through the lens of social capital and emotional dissonance theories. This study also has practical implications for managers. The results suggest that incorporating ESM within organizations improves employees' perceptions and behaviors – providing an option for managers to consider it as a way to save costs associated with employee turnover.

Although several studies have been conducted on ESM, our understanding of the impact of ESM on work perceptions and turnover is still far from complete. This paper helps to close the gap in literature by improving our understanding of how ESM combats turnover by influencing work perceptions in an organization, which provides an essential contribution to research and practice in the field.

The research purpose is to investigate the mediating and moderating relationships between smartphone addiction and well-being (i.e. health-related quality of life).

A survey of 236 smartphone users was used to test the research model.

The structural equation modeling analysis results show that smartphone addiction negatively impacts well-being by draining a key personal resource, energy, thus creating strain. The adverse effect of smartphone addiction on users' well-being is found to be more intense when smartphones are used for hedonic purposes.

Through the conservation of resources theory lens, this study increases our understanding of the role of strain in mediating the negative effect of smartphone addiction on well-being. This study also has practical implications. By exploring the mediating and moderating mechanisms underlying when and how smartphone addiction can be detrimental to well-being, interventions can be carried out to mitigate the adverse effects on well-being.

Past research has focused on the antecedents and consequences of smartphone addiction while ignoring the contextual factors of smartphone addiction effects as well as the intervening mechanism through which smartphone addiction impacts well-being. Through the lens of the conservation of resources theory, we close this gap in the literature by providing a better understanding of the mechanism by which smartphone addiction reduces well-being and identifying a relevant contextual factor (i.e. hedonic use) that can worsen the impact of smartphone addiction on well-being.

This research aims to investigate the interplay between individuals’ health status and their level of trust in both smart health-care systems and health-care providers and how these factors influence the decision to use such systems.

Drawing upon institution-based trust and affordance theories, the authors developed and empirically examined a research model using a sample from a prominent US university.

The findings reveal that both types of trust, specifically trust in smart health-care systems and trust in health-care providers, positively influence the intention to use these systems. Additionally, the authors identified that health status plays a dual moderating role in this context. It positively moderates the relationship between trust in health-care system providers and the intention to use, suggesting that individuals with better health are more inclined to use smart health-care systems when trust in providers is high. Conversely, health status negatively moderates the relationship between trust in the system and the intention to use it. This implies that trust in the system exerts a more pronounced influence on the intention to use the system among individuals with lower health status. This heightened impact can be attributed to the increased necessity for the system’s benefits among this group.

While the power analyses suggest our sample size is sufficient, caution is warranted when interpreting the study’s conclusions. These results have substantial implications for researchers and providers of smart health-care systems. They underscore the intricate dynamics between trust, health status and technology use, offering valuable insights for future investigations in this domain. Furthermore, they guide the design and implementation of smart health-care systems, emphasizing the need to consider the nuanced influence of health status on trust and use intentions.

Past research has focused on individuals’ trust in understanding the adoption of smart health-care systems; however, it did not consider how individuals’ health status can moderate their trust and intention to adopt such systems. In this study, the authors close this gap by investigating the moderating role of health status in the relationships between two types of trust and intention to use smart health-care systems through the lens of institution-based trust theory and affordance theory.

This exploratory research aims to (1) investigate the bright and dark sides of social media use during the COVID-19 pandemic; (2) explore the impact of demographic factors on social media usage; and (3) assess the effects of cultural dimensions on social media usage.

The data are collected through an online survey. Factors derived from grounded theories and models such as affordance theory and Hofstede's cultural framework were considered. Spearman correlation and nonparametric analysis were used to test the hypotheses.

The results revealed that social media usage was positively associated with healing and affiliation, and negatively associated with self-control. There are also positive associations between social media usage and sharing information related to COVID-19 without verification, perceived reliability of COVID-19 information on social media and relapse. The impact of demographic and cultural factors indicated significant effects of gender, age, marital status, educational level, power distance and collectivism on social media usage, sharing information, perceived information reliability, healing and affiliation.

This study contributes to technology affordances by examining social media's positive and negative affordances in a new context (COVID-19 pandemic). From the positive side, this study explores the use of social media for healing and affiliation. As for the negative impact of social media during the pandemic, this study assesses the user's addiction to social media use (relapse) and perception of the social media information reliability and information sharing without verification. It is among few research endeavors conducted in a non-Western country. This study also examines the influence of demographic and cultural factors on social media users. The results provide insights for both researchers and policymakers regarding social media usage.

The purpose of this study is to fill a gap in evolutionary theorizing in the field of information systems. Evolutionary theorizing has recently been added as a useful tool to the research repertoire of information systems investigators. However, the literature on evolutionary theorizing and related empirical research lacks a clear framework that explicitly shows how information systems researchers can go, step-by-step, from a generic model of the evolution of traits in our ancestral past to a more specific model depicting the effects of technology facilitation of those traits among modern humans. The purpose of this study is to fill this gap through a framework composed of six stages.

To discuss and illustrate the framework, the authors develop an easy-to-understand generic path model explicitly depicting relationships among variables related to events that occurred in our evolutionary past. We then incrementally adapt this generic path model, eventually arriving at a focused path model depicting causal relationships among social networking site use, job satisfaction, organizational commitment and job performance. In doing so, the authors also develop a theoretical model about how social networking site use can affect job performance, where a positive total effect is predicted via positive intermediate effects on job satisfaction and organizational commitment.

To discuss the final stage in the framework, the authors present an illustrative example where the focused path model is tested based on a study of the effect of Facebook use on job performance among 178 working professionals across the USA. This illustrative example provides general support for the theoretical model.

The counterintuitive hypothesis that Facebook use is associated with increased job performance is supported.

Social networking site use by organizational employees is likely to be associated with improved job performance.

This study provides a clear framework that shows how researchers can go from a generic evolutionary path model in our ancestral past to a more specific model comprising technology effects in modern humans.

This study investigates the role of coworker and supervisor support on three aspects of burnout (emotional exhaustion, depersonalization, perceived lack of personal accomplishment) and job satisfaction. The authors argue that different sources of social support at work can influence these three aspects of burnout differently.

Questionnaires were delivered to supervisors of each campus department at two state universities in South Texas asking them to encourage their employees to complete the survey. The sample consisted of 174 personnel.

The results show that coworker support was negatively associated with emotional exhaustion and depersonalization but not with perceived lack of personal accomplishment while supervisor support was negatively associated with all aspects of burnout. The analysis also confirmed the direct and indirect effects of coworker and supervisor support on job satisfaction.

Due to the detrimental consequences of burnout to employee satisfaction, organizations need to make sure that employees receive sufficient support from their coworkers and supervisors to avoid this burnout problem.

Even though the role of social support on job burnout has been previously investigated, existing studies tended to combine three dimensions of burnout into a single measure. Using an aggregated measure of burnout as an outcome variable can limit our understanding about the role that social support plays on each individual dimension of burnout. By employing burnout as a multidimensional construct, the present study can determine whether coworker support and supervisor support can have a different impact on each of the three dimensions of burnout.

There is considerable debate among academics and business practitioners on the value of the use of social networking by organizational members. Some, fearing presenteeism (i.e. being at the workplace but working below peak capacity), claim that the use of social networking sites by organizational members is a waste of time, while others believe it leads to improvements in job performance, partly due to employees’ successful efforts to balance work‐life realms. This paper aims to inform this debate by examining the use of social networking sites by organizational members and its effect on job satisfaction, organizational commitment, and job performance.

The exploratory study is based on a survey of 193 employees, focusing on the following constructs: social networking site use intensity, perceived job satisfaction, perceived organizational commitment, and job performance. The authors’ proposed model was evaluated using variance‐based structural equation modeling (SEM), a latent variable‐based multivariate technique enabling concurrent estimation of structural and measurement models under nonparametric assumptions. This study used WarpPLS 2.0 to assess both the measurement and the structural model.

The results show that social networking site use intensity has a significant positive effect on job performance through the mediation of job satisfaction, and that this mediating effect is itself mediated – in a nested way – via organizational commitment. The findings suggest that social networking site use, rather than causing presenteeism, may be a new way through which employees balance their work‐life realms, in turn benefitting their organizations.Originality/value – To the best of the authors’ knowledge, this is the first study to analyze, in an integrated way, the relationship between those theoretical constructs.

The purpose of this paper is to examine how chief executive officers’ (CEOs) narcissism impacts firm performance and how this, in turn, affects a CEO’s positive rhetorical tone.

The narcissism score is measured by using an analytical composite score for each CEO based on eight factors. The paper uses textual analysis on a sample of 848 CEO letters of US firms over the period 2010–2019. WarpPLS software, version 7.0 was used to conduct structural equation modeling through the partial least squares because a non-linear algorithm exists between CEO narcissism, firm performance and positive tone, and the values of path coefficients moved from non-significant to significant.

The results suggest that performance partially mediates the relationship between CEO narcissism and positive tone. This indicates that not all the positivity expressed by narcissistic CEOs is opportunism; some of it is indeed driven by better performance. The reported findings indicate that firm performance explains one-quarter of a CEO’s positive words, whereas some three-quarters of the positivity is driven by a narcissistic CEO (i.e. opportunism). A comparison of letters signed by highly narcissistic and less narcissistic leaders reveals that among those letters signed by highly narcissistic leaders, firm performance plays a significant mediating role between narcissistic tendencies and positive tone. However, among those with less narcissistic score, there is no evidence that performance mediates the tone and narcissism. Interestingly, both highly narcissistic and less narcissistic CEOs use positive words and optimistic expressions even when their firms perform poorly or negatively.

The results help shareholders be aware that CEOs may opportunistically use their personal characteristics and language to manipulate them. Data limitations about women CEOs were one of the reasons behind the small proportion of women CEOs in this study, making it low in generalizability.

A comprehensive review showed that none of previous studies examined the more ambiguous relationship between a CEO’s narcissist tendency, the firm’s performance, and CEO rhetorical tone. As one set of studies focused on Narcissism → Performance, and the other one on Performance → Tone, this current study completes the picture with Narcissism → Performance → Tone.

This paper aims to investigate the psychological impact of the COVID-19 pandemic on university students in Malaysian universities as well as its effect on their learning.

The study employed a quantitative design, as the data were collected through a survey. The participants were 219 students, divided as follows: 102 local students and 117 international students in Malaysian universities.

The findings showed no significant difference in terms of the psychological impact of COVID-19 among students according to the variables, nationality (local and international), gender and level of study. The descriptive analysis showed that the outbreak of COVID-19 made the students anxious, worried and restless. Besides, the outbreak of COVID-19 made the students unable to focus on their study, feel anxious about studying, have less confidence on their leaning and commit more mistakes than normal days. The psychological stress made online learning during the isolation period less effective and less helpful for students, which made them more worried about their academic achievement and future study plans.

COVID-19 is a current issue, and the psychological effect of COVID-19 on local and international students and their learning has not been covered in previous literature.