Faqir Muhammad Anjum, Muhammad Rauf, Muhammad Issa Khan and Shahzad Hussain
This study was designed to incorporate untreated and alkaline hydrogen peroxide treated wheat bran into wheat flour and to access the appropriate type of bran and its optimum…
Abstract
Purpose
This study was designed to incorporate untreated and alkaline hydrogen peroxide treated wheat bran into wheat flour and to access the appropriate type of bran and its optimum level of addition in flour, which may not affect quality but enhance the overall status of the fiber in the bakery products.
Design/methodology/approach
Composite flours prepared by replacing wheat flour with wheat bran both untreated and untreated at 5, 10, 15 and 20 per cent were subject to proximate analysis. Panel of judges evaluated cakes prepared from composite flours to access suitable level of substitution. Calorific value of the product prepared was also determined.
Findings
Statistical analysis of data obtained predicted that significant decrease in moisture and nitrogen free extracts (carbohydrates) contents of flours were found. On the other hand, protein, fiber and total ash of the flour increase with increasing level of replacement. Calorific value of the cakes decreases with increasing level of wheat bran addition. Wheat bran up to 20 per cent replacement was found acceptable by the panel of judges with maximum acceptability of cake with chocolate flavor.
Practical implications
wheat bran may be supplemented to bakery product in order to prepare high fiber products. Wheat bran contains higher amount of insoluble fiber which can help to reduce the blood cholesterol level.
Originality/value
Research conduct was unique one in its nature as effect of both untreated and alkaline hydrogen peroxide treated wheat bran was evaluated in the same study and suitable levels of addition for both were accessed.
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Nermain Al-Issa, Nathalie Dens and Piotr Kwiatek
This study aims to examine differences in the perceived value of luxury as drivers of luxury purchase intentions between individualist and collectivist cultures (at a country…
Abstract
Purpose
This study aims to examine differences in the perceived value of luxury as drivers of luxury purchase intentions between individualist and collectivist cultures (at a country level) and consumers of Muslim versus Christian religious backgrounds. Moreover, this study investigates how consumers’ acculturation to the global consumer culture (AGCC) impacts their perceived luxury values.
Design/methodology/approach
The authors conducted two online survey studies. The first study compares Muslim consumers in Kuwait versus Muslims consumers in the UK. The second study compares the UK Muslim sample to a UK Christian sample. The authors collected data from 600 and 601 respondents, respectively. Partial least square structural equation modeling was used to test this study’s research hypotheses.
Findings
The perceived personal values of luxury primarily drive consumers’ luxury purchase intentions. The hedonic value of luxury impacts luxury purchase intentions significantly more for Muslims in the UK than in Kuwait. No significant differences were observed between religions. Consumers’ AGCC exerts a positive impact on all included perceived luxury values and more strongly impacts perceived uniqueness for Muslims than for Christians.
Originality/value
The paper builds on an integrative luxury values framework to examine the impact of luxury values on consumers’ purchasing intentions by studying the moderating effect of culture and religion on these relationships. The study is partly set in Kuwait, an understudied country, and investigates a Muslim minority in the UK.
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Abdul Rauf, Muhammad Tariq Shafiq, Malik Mansoor Ali Khalfan and Irfan Ulhaq
This study aims to enhance our understanding of sustainable water management in construction through a life-cycle embodied water assessment of a villa in the United Arab Emirates…
Abstract
Purpose
This study aims to enhance our understanding of sustainable water management in construction through a life-cycle embodied water assessment of a villa in the United Arab Emirates (UAE). It provides insights and recommendations for improving the water efficiency by identifying areas for potential embodied water saving and reduction in environmental impacts in the construction industry.
Design/methodology/approach
This study uses a life-cycle assessment (LCA) approach and focuses on a UAE villa as a case study. It analyses the embodied water consumption during construction (initial embodied water) and maintenance (recurrent embodied water) using an input–output-based hybrid analysis. Additionally, it compares the embodied water observations with the operational water usage and comprehensively evaluates the water consumption in the villa’s life-cycle.
Findings
The initial (28%) and recurrent embodied water (42%) represent significant proportions of a building’s life-cycle water demand. The structural elements, predominantly concrete and steel, contribute 40% of the initial embodied water consumption. This emphasises the importance of minimising the water usage in these materials. Similarly, internal finishes account for 47% of the recurrent embodied water. This emphasises the importance of evaluating the material service life.
Practical implications
These findings indicate the efficacy of using durable materials with low embodiment and water-efficient construction methods. Additionally, collaborative research between academia, industry, and the government is recommended in conjunction with advocating for policies promoting low embodied-water materials and transparency in the construction sector through embodied water footprint reporting.
Originality/value
Previous studies focused on the operational water and marginally addressed the initial embodied water. Meanwhile, this study highlights the significance of the initial and recurrent embodied water in the life-cycle water demand. It emphasises on the need for adaptable buildings with reduced embodied water and more durable materials to minimise the requirement for frequent material replacements.
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Muhammad Khaleel, Shankar Chelliah, Sana Rauf and Muhammad Jamil
This study aims to find out how corporate social responsibility (CSR) initiatives are perceived by pharmacists and how it influences employees’ organizational commitment and…
Abstract
Purpose
This study aims to find out how corporate social responsibility (CSR) initiatives are perceived by pharmacists and how it influences employees’ organizational commitment and organizational citizenship behavior (OCB) and role of perceived supervisor support in the study.
Design/methodology/approach
Pharmacists of different hierarchical levels from five multinational pharmaceutical industries in Pakistan were selected as study samples. Data were collected from 136 pharmacists working in Punjab Region. PLS-SEM was used to test the hypotheses.
Findings
The results from this study found that CSR was a predictor of affective organizational commitment (AOC) and OCB. AOC fully mediates the relationship between CSR and OCB. While perceived supervisory support did not moderate the relationship between AOC and OCB. Pharmaceutical firms can promote commitment toward organization and OCBs by initiating CSR activities.
Research limitations/implications
This research is one of the innovative studies that empirically examine the predicting role of CSR and moderating role of perceived supervisory support on employees’ attitude and behaviors in the pharmaceutical companies’ context. Moreover, this research will also help the management by adopting CSR activities as core element in shaping employees attitudes and behaviors.
Originality/value
It is a significant study shifting the focus of research into organizational behavior context and further influences employee’s attitudes and behavior because of perceived CSR in the pharmacy industry.
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Abdul Rauf, Norhilmi Muhammad, Hamid Mahmood and Muhammad Aftab
The primary objective of this study is to conduct a comprehensive literature review focused on the concept of service quality within the healthcare sector. This research aims to…
Abstract
Purpose
The primary objective of this study is to conduct a comprehensive literature review focused on the concept of service quality within the healthcare sector. This research aims to categorize and analyze the various dimensions associated with service quality.
Design/methodology/approach
The systematic literature review methodology was employed to accomplish current study goals, and specific criteria were utilized to select relevant research articles spanning the years from 2000 to 2023. Ultimately, 57 articles met the criteria and were included in the study.
Findings
Through a meticulous review of selected articles, our research identified and categorized 29 distinct measures for evaluating service quality in the healthcare sector. These measures were further grouped into five overarching categories, namely: overall service quality, personal characteristics, healthcare facility administration, patient attributes and the servicescape. Our investigation highlighted that the dimensions commonly utilized to assess service quality in healthcare primarily draw from the SERVQUAL framework. Additionally, there is significant emphasis on measurements related to the physical environment's quality, overall patient satisfaction and behavioral intention.
Originality/value
This review offers original value by synthesizing diverse literature on healthcare service quality, highlighting SEVQUAL dimensions and critical variables used for assessment. It provides insight into the subjective nature of service quality and varied sampling methods and contributes to enhancing service quality and patient satisfaction in healthcare settings.
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Haiyan Zhang, Muhammad Nadeem, Asim Rauf and Zhao Guo Hui
The purpose of this paper is to suggest the solution of time-fractional Fornberg–Whitham and time-fractional Fokker–Planck equations by using a novel approach.
Abstract
Purpose
The purpose of this paper is to suggest the solution of time-fractional Fornberg–Whitham and time-fractional Fokker–Planck equations by using a novel approach.
Design/methodology/approach
First, some basic properties of fractional derivatives are defined to construct a novel approach. Second, modified Laplace homotopy perturbation method (HPM) is constructed which yields to a direct approach. Third, two numerical examples are presented to show the accuracy of this derived method and graphically results showed that this method is very effective. Finally, convergence of HPM is proved strictly with detail.
Findings
It is not necessary to consider any type of assumptions and hypothesis for the development of this approach. Thus, the suggested method becomes very simple and a better approach for the solution of time-fractional differential equations.
Originality/value
Although many analytical methods for the solution of fractional partial differential equations are presented in the literature. This novel approach demonstrates that the proposed approach can be applied directly without any kind of assumptions.
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Usman Ahmad Qadri, Mazuri Binti abd Ghani, Shumaila Bibi, Abdul Haseeb Tahir, Muhammad Imran Farooq and Abdul Rauf Kashif
The aim of this study is to investigate the serially mediating effect of knowledge management (KM) practices (namely, knowledge creation, storage and sharing) on the…
Abstract
Purpose
The aim of this study is to investigate the serially mediating effect of knowledge management (KM) practices (namely, knowledge creation, storage and sharing) on the organizational learning (OL) and organizational performance (OP) relationships during a crisis.
Design/methodology/approach
Based on theories-of-action, knowledge-based and resource-based theories, this study proposed a sequential mediation model where OL underlying mechanisms through which KM practices have facilitated OP during the crisis. The sample dataset contains 440 responses collected from the managers of the software development companies in Pakistan. The authors used Hayes Process macro with SPSS to test the study hypotheses.
Findings
The results of the study reveal that knowledge creation, storage and sharing serially mediate the relationships between OL and OP. These findings strengthen the argument suggesting that OL plays the key role in KM that helps software companies to mend their performance in times of crisis.
Originality/value
This study contributes to the KM literature in two ways: (1) grounded on the study's proposed framework, organizations can improve and manage their businesses in times of crisis and (2) learn how to generate new knowledge in response to business crises.
研究目的
本研究擬探討在危機中,知識管理做法(即知識的創造、儲存和分享),如何連續地在組織學習與組織績效之間的聯繫上起著仲介效應
研究方法
研究以行為理論、知識基礎理論和資源基礎理論之論據,提出了一個系統化的仲介模型,闡釋知識管理如何在危機中、透過以組織學習為基礎之機制,去促進組織之績效。數據集為取自在巴基斯坦的軟件開發公司工作的主管的440個調查答覆;我們以 Hayes, A. F. 的 PROCESS macro、並附以 SPSS,去測試我們的研究假設。
研究結果
研究結果顯示、知識的創造、儲存和分享,會在組織學習與組織績效之間的聯繫上,起著連續性的仲介效應。知識管理被認為可幫助軟件公司在危機中改善其表現不足之處,而組織學習在知識管理上或許扮演著關鍵的角色。研究結果強化了肯定這個角色的論據。
研究的原創性
本研究對知識管理文獻有兩方面的貢獻: (一)若以本研究提出的框架為基礎,組織可於危機中改善及管理其業務; (二)組織可學習如何創造新的知識,以能應對業務上極其困難的時刻。
關鍵詞
組織學習、知識管理做法、組織績效、行為理論、2019冠狀病毒疫情危機、軟件開發產業.
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Divya Divya, Savita Savita and Sandeepa Kaur
This paper aims to provide a conceptual framework containing SERVQUAL original dimensions and add two additional dimensions: patient satisfaction and loyalty in the hospital SQ…
Abstract
Purpose
This paper aims to provide a conceptual framework containing SERVQUAL original dimensions and add two additional dimensions: patient satisfaction and loyalty in the hospital SQ model that demonstrates the relationship between hospital service quality, patient satisfaction and loyalty from patients’ perspective.
Design/methodology/approach
This research conducted a thorough literature review using specific keywords and electronic databases, adhering to Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. Through analysis, the key dimensions of service quality in Indian hospitals were identified, with the addition of patient satisfaction and loyalty as variables. Of 1,000 initially downloaded papers, 497 were included.
Findings
While many researchers rely on the SERVQUAL model, some introduce new or modified dimensions, often renaming existing ones. This study identifies the RATER factors as the main dimensions patients use to evaluate hospital services. This study finds a positive relationship between service quality, patient satisfaction and loyalty.
Practical implications
An understanding of how health-care service quality dimensions, directly and indirectly, affect patient satisfaction and loyalty is important for hospital marketing managers. This study helps them take action to improve patient satisfaction, which encourages patients to be loyal.
Originality/value
This research provides a comprehensive framework for measuring health-care service quality, combining SERVQUAL dimensions and new variables. This study offers useful insights for academics and health-care professionals, promoting more accurate measurement and enhancement of service quality. The use of PRISMA in this context is also innovative, as it is less common in administrative health-care research.
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Abubakar Sadiq Muhammad and Tuğberk Kaya
This study aims to investigate and comprehend the key factors that affect citizens’ adoption of electronic government (e-government) in Nigeria. In addition, the exploration…
Abstract
Purpose
This study aims to investigate and comprehend the key factors that affect citizens’ adoption of electronic government (e-government) in Nigeria. In addition, the exploration intends to assess the potential determinants that may affect the Nigerian’s behavioural intention (BI) to adopt e-government services. The findings can be helpful for policymakers and government officials to provide e-government practices effectively.
Design/methodology/approach
The research adopted a quantitative method using the unified model of e-government adoption (UMEGA). In this study, data are collected from 410 citizens aged above 18 years old and analysed using partial least squares path modelling technique.
Findings
The results showed that performance expectancy and effort expectancy positively influenced attitude (ATT) towards e-government. In contrast, perceived risk negatively impacted ATT towards e-government. However, social influence did not have a significant influence. The results showed that ATT and facilitating conditions (FC) positively influenced the BI to use e-government services. The explanatory and predictive power of UMEGA in Nigeria accounted for 63.9%.
Originality/value
To the authors’ knowledge, no prior studies analysed citizens’ adoption of e-government in Nigeria. This study, however, filled this gap. This study has contributed to the current knowledge of e-government adoption in Nigeria, which policymakers and government officials can use.
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Muhammad Bilal Farooq, Rashid Zaman, Stephen Bahadar and Fawad Rauf
This study aims to examine whether the adoption of the International Integrated Reporting Council’s Integrated Reporting Framework (IIRC Framework) influences the extent of…
Abstract
Purpose
This study aims to examine whether the adoption of the International Integrated Reporting Council’s Integrated Reporting Framework (IIRC Framework) influences the extent of forward-looking disclosures provided by reporters.
Design/methodology/approach
This study captures forward-looking disclosures of Australian and New Zealand-based reporters by analysing integrated and annual reports over a period of 10 years from 2010 to 2019 using a machine learning algorithm. This study uses signalling theory to frame the analysis.
Findings
This study finds that the adoption of the IIRC Framework has a significant positive impact on the extent of forward-looking disclosures provided by reporting entities. The primary evidence suggests that while listing status alone negatively influences the extent of forward-looking disclosures, the additional analysis reveals that the acceptance of the IIRC Framework by listed entities is positively associated with an increase in forward-looking information. These results remain valid when subjected to a variety of robustness (alternative variables and country fixed effect) and endogeneity (system generalised method of moments and entropy balancing estimations) tests.
Practical implications
The findings have practical implications as regulatory agencies (including stock exchanges and standard setters), seeking to promote greater forward-looking disclosures, may want to encourage the adoption of the IIRC Framework.
Social implications
The IIRC’s Framework promotes greater forward-looking disclosures benefiting stakeholders who gain a better understanding of the reporters’ future risks and opportunities (including social, economic and environmental risks) and how these are being managed/addressed.
Originality/value
This study provides novel evidence by highlighting the role played by the IIRC Framework in promoting forward-looking disclosures.